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 | Troubleshooting | 

36

2.

Enter the administrator password (default: sfb) to access the 

Setup 

screen.

3.

In the 

User Account

 page, select 

Skype for Business (default) and Microsoft Teams

 or 

Skype for Business

and Microsoft Teams (default)

 from the 

Supported meeting mode

 field.

4.

Tap 

Save and Exit

.

The configuration takes effect after the system restarts.

There Is No Content Displayed on the Second Display

Do one of the following:
• Ensure both displays are properly connected to the HDMI ports on the back of the mini-PC.
• Ensure the 

Dual Monitor

 mode is enabled on the 

Features

 settings page.

• Restart the device if necessary.

Related tasks

Enabling Dual Monitor Mode

Why Can not Click Finish After Completing the Setup Wizard?

Ensure that the MShare is connected to your mini-PC.

Any Anti-virus Software Needed to Be Installed on the Mini-PC?

Microsoft itself has Windows Defender, a legitimate antivirus protection plan already built into Windows 10. But not

all antivirus software is the same, and you can choose antivirus software based on its ability to defend against threats.

Restarting the Device

After you restart the device, it will automatically launch the Teams Room Systems app and sign in the account.

Содержание MVC Series: MVC800

Страница 1: ......

Страница 2: ...llation 19 Recommendations of MSpeaker Installation 20 Recommendations of Mini PC Installation 21 Conference Room Wiring 21 Initial Setup 21 Skype User Account 22 Administrator User Account 22 Setting up Yealink MVC800 MVC500 MVC300 22 Basic Settings of Teams Room Systems 24 Controlling UVC80 UVC50 UVC30 Room Camera 24 Enabling Disabling Auto framing 25 Controlling UVC80 UVC50 UVC30 Room Camera Po...

Страница 3: ...nabling Automatically Windows Update 34 Manually Windows Update 35 General Issues 35 Does the MVC500 MVC800 MVC300 Come with All the Necessary Software Pre installed 35 The Room Is Not Enabled for Teams Meetings 35 There Is No Content Displayed on the Second Display 36 Why Can not Click Finish After Completing the Setup Wizard 36 Any Anti virus Software Needed to Be Installed on the Mini PC 36 Res...

Страница 4: ...ll The Yealink MVC800 includes two 360 pick up range microphones and each MVC800 can connect up to four units and a powerful pan tilt zoom camera with 12x optical zoom to cover up a large conference room The Yealink MVC500 includes two wireless microphones and each MVC500 can connect up to four units and a powerful pan tilt zoom camera with 5x optical zoom to cover up a small to medium conference ...

Страница 5: ...ts to the MShare to share contents Connects to the UVC80 UVC50 UVC30 Room Connects to a wireless USB dongle to use the wireless keyboard or the mouse Connects to the CP900 HDMI Connects to a display Internet Connects to the network device DC19V Connects to the power adapter UVC80 The following describes the corresponding ports of UVC80 ...

Страница 6: ...m audio cable USB Inserts the DD10 to connect to the CPW90 Video Out Connects to a PC as a video output Microphone Connects to the VCM34 DC48V Connects to the power adapter Reset Resets the UVC80 to factory defaults Security Slot Creates a secure connection to the UVC80 with a universal security cable to lock UVC80 down UVC50 The following describes the corresponding ports of UVC50 ...

Страница 7: ...udio cable Line Out Connects to an audio output device using a 3 5mm audio cable DC48V Connects to the power adapter Reset Resets the UVC50 to factory defaults Security slot Creates a secure connection to the UVC50 with a universal security cable to lock UVC50 down UVC30 Room The UVC30 Room is directly connected to the mini PC via USB cable MTouch The following describes the corresponding ports of...

Страница 8: ... detection sensor is to automatically wake up the Yealink MVC system and light up the touch screen when the person approaches the touch screen USB Connects to the mini PC And the MTouch is powered by mini PC 3 5mm Headset Connects to a headset MShare The following describes the corresponding ports of MShare ...

Страница 9: ...e Mini DP Connects to PC to share contents HDMI Connects to PC to share contents USB Connects to WPP20 to pair the WPP20 with the MShare Wi Fi AP LED Indicator Indicates the status of MShare connected to the WPP20 USB Connects to mini PC MSpeaker The following describes the corresponding ports of MSpeaker ...

Страница 10: ... the power button for 3 seconds to power on or power off the CP900 Volume Up Down Button Adjusts the volume of the CP900 Mute Button During a call tap the mute button to mute or unmute Hang up Button End or reject a call Answer Button Answer a call VCM34 The following describes the corresponding ports of VCM34 Port Name Description RJ45 Port Connects to the PoE port of another VCM34 to cascade up ...

Страница 11: ...Microphones Quick Start Guide Yealink Room Connect User Guide Technical Specifications Operating System Windows 10 IoT Enterprise Software Microsoft Teams Rooms Processor SSD RAM 7th Gen Intel Core i5 128GB 8GB 2 x 4GB Ports 2 x HDMI video output Bluetooth and Wi Fi 4 x USB3 0 Type A 1 x 10 100 1000M Ethernet port 1 x Power port Buttons Power On button on the front MTouch 8 inch IPS screen 1280 x ...

Страница 12: ...ull duplex technology Noise suppression NS Microsoft Teams Rooms Microsoft Teams Rooms is Microsoft s latest conferencing solution designed to bring a rich collaborative experience into your meeting room You will enjoy its familiar Skype for Business and Teams interface and IT administrators will appreciate an easily deployed and managed Windows 10 Skype Meeting app Microsoft Teams Rooms is design...

Страница 13: ... meeting Skype for Business Standalone Plan 1 E1 3 4 or 5 Skype for Business Server Standard CAL Initiate an ad hoc meeting Skype for Business Standalone Plan 2 E1 3 4 or 5 Skype for Business Server Standard CAL Skype for Business Server Enterprise CAL Initiate an ad hoc meeting and dial out from a meeting to phone numbers Skype for Business Standalone Plan 2 with Audio Conferencing Note Communica...

Страница 14: ...use the mouse We recommend using the wireless mouse kit MVC800 MVC500 MVC300 Recommended Deployment Solution MVC800 The following is the deployment and connection of MVC800 Note For more information about the installation and deployment of accessories for example the installation of mini PC package or UVC80 camera refer to the Quick Start Guide of the corresponding accessory MVC500 The following i...

Страница 15: ...tion about the installation and deployment of accessories for example the installation of mini PC package or UVC50 camera refer to the Quick Start Guide of the corresponding accessory MVC300 The following is the deployment and connection of MVC300 Note ...

Страница 16: ...nstallation Recommendations of Mini PC Installation Conference Room Wiring Deployment Solutions of Different Meeting Rooms Yealink MVC800 MVC500 MVC300 system supports different camera devices UVC80 UVC50 UVC30 Room and audio devices VCM34 MSpeaker CPW90 CP900 according to the conference requirements Deployment solutions for different camera devices and audio input devices are as follows Medium to...

Страница 17: ...phone CPW90 wireless microphones support 360 degree audio pickup at a radius of up to 3 meters Place the CPW90 wireless microphones on a stable surface and keep them away from obstacles so that they can pick up sounds effectively For Small conference room 5 7 people Wired Microphone ...

Страница 18: ...ployment and Connection 18 VCM34 supports 360 degree audio pickup at a radius of up to 6 meters The VCM34 can be replaced with 2 CPW90 wireless microphones For Medium to large conference room 11 18 people ...

Страница 19: ...360 degree audio pickup at a radius of up to 6 meters and you can cascade up to 4 VCM34 units Note The MTouch needs to be placed in a position facing the door Related concepts Recommended Deployment Solution Recommendations of Camera Installation The following is an example of installing UVC80 ...

Страница 20: ...he wall about 1 5 m to 1 8 m above the ground Install the LCD TV below the camera The camera should not face the light source directly to prevent bad experience caused by dazzling light If you purchase the Yealink bracket the camera can be hung on the Yealink bracket as shown below Recommendations of MSpeaker Installation If you purchase the Yealink bracket the MSpeaker can be hung on the Yealink ...

Страница 21: ... For more information on how to install the mini PC please refer to Yealink Mini PC Box Quick Start Guide Conference Room Wiring If the conference room has a dedicated routing channel you can follow the real way If not follow the way below to route and fix the wire Note If the cable length exceeds 7 meters USB extension cables can be used for wiring Initial Setup ...

Страница 22: ...soft Teams Room is Skype and this account will be automatically signed in when the system boots Administrator User Account Administrator user account is privileged meaning you can perform any action on the system with minimal restriction usually requiring a password for confirmation The default password is sfb without quotes For daily use such as Skype for Business meetings or Teams meetings the a...

Страница 23: ...tting up Yealink MVC800 MVC500 MVC300 23 3 Enter the skype account the password and re enter the password in the User Account page and then tap Next 4 Configure the corresponding features and then tap Next ...

Страница 24: ...rnal Display Content Sharing Adjusting the MTouch Lightness Changing Sign in Account Administrator Sign in Controlling UVC80 UVC50 UVC30 Room Camera Microsoft Teams Rooms supports basic PTZ control for your UVC80 UVC50 UVC30 Room camera In addition you can use the preset position feature if you set up preset positions for your camera connected to the MVC system on the Yealink RoomConnect software ...

Страница 25: ...r the Camera Control page 2 Select 3 Enable Disable the Auto framing Controlling UVC80 UVC50 UVC30 Room Camera Position Before you begin Only when the auto framing feature is disabled can you control the UVC30 Room Procedure 1 Tap to enter the Camera Control page 2 Tap to zoom camera out in 3 Tap the arrow keys to pan tilt the camera Resetting UVC80 UVC50 UVC30 Room Camera to Home Position Procedu...

Страница 26: ...field and then select Preset Position 8 Tap the navigation keys to adjust the camera angle 9 Tap or to adjust the focal length 10 Tap New Preset to create a new preset Note If you are using the Yealink Room Connect for the first time tap Skip to manage the devices locally You can also manage the devices on the Yealink Device Management Platform or Yealink Management Cloud Service after signing int...

Страница 27: ... video and content sharing in the meeting at least one external display is recommended to be connected to the mini PC If you connect two external displays the second screen will display the shared content in full screen Note If you want to use two external displays make sure the dual monitor mode is enabled Single Screen Layouts Dual Screen Layouts Enabling Dual Monitor Mode Single Screen Layouts ...

Страница 28: ... the default layout when you connect two displays One external display displays the remote video feeds and the other display will be reserved for content sharing Related tasks Enabling Dual Monitor Mode Enabling Dual Monitor Mode Before using two external display devices you should enable dual monitor mode first Procedure 1 Navigate to Settings ...

Страница 29: ...g Procedure Do one of the following From the idle screen tap Present to start content sharing During a meeting tap Present to start content sharing with the participants Wireless Content Sharing You can use Yealink WPP20 wireless presentation pod for wireless content sharing Before content sharing you should pair the WPP20 with the MShare and then connect it to the computer Note Only the duplicate...

Страница 30: ...ter starting the software if it prompts that the firmware is different from the host version you need to upgrade the WPP20 according to the prompts For older versions of WPP20 after starting the software you need to manually upgrade the firmware on the software at the path Version Update After the upgrade is successful the WPP20 is ready for content sharing 3 Do one of the following On the WPP20 p...

Страница 31: ... button On the Yealink Wireless Presentation Pod software click Stop Sharing Tip You can tap Stop Present to stop sharing content when the device is idle During a meeting tap Stop Presenting to stop sharing content with the participants Adjusting the MTouch Lightness Procedure 1 Tap on the idle screen 2 Tap and then drag the slider to adjust the lightness of the MTouch Changing Sign in Account Pro...

Страница 32: ...er Account page enter the account information in the corresponding field 4 Tap Save and Exit The new account will sign in automatically Administrator Sign in You can sign in as an administrator and the administrator account provides the system administration capabilities to manage the device Procedure 1 Navigate to Settings ...

Страница 33: ...in Sign in 4 Select Administrator from the bottom left corner 5 Enter the administrator password default sfb and then sign in Basic Features for Microsoft Teams Rooms App After you set up your device the touch screen console is displayed on the screen The touch screen console is the heart of every meeting in the meeting room On the screen you can do the following ...

Страница 34: ...rt Upgrading System Software General Issues Restarting the Device Checking the Status of Your Device Upgrading System Software Windows Update is a service provided by Microsoft which provides security updates and functionality updates to Windows operating systems and its installed components The system software including the Windows the UVC80 UVC50 UVC30 Room the MTouch and the MShare can be autom...

Страница 35: ...he installation General Issues Does the MVC500 MVC800 MVC300 Come with All the Necessary Software Pre installed The Room Is Not Enabled for Teams Meetings There Is No Content Displayed on the Second Display Why Can not Click Finish After Completing the Setup Wizard Any Anti virus Software Needed to Be Installed on the Mini PC Does the MVC500 MVC800 MVC300 Come with All the Necessary Software Pre i...

Страница 36: ... the mini PC Ensure the Dual Monitor mode is enabled on the Features settings page Restart the device if necessary Related tasks Enabling Dual Monitor Mode Why Can not Click Finish After Completing the Setup Wizard Ensure that the MShare is connected to your mini PC Any Anti virus Software Needed to Be Installed on the Mini PC Microsoft itself has Windows Defender a legitimate antivirus protection...

Страница 37: ...ch to planning delivering operating Microsoft Teams Rooms the deployment of Microsoft Teams Rooms and how to configure a Microsoft Teams Rooms console see the following links For more information on how to plan Microsoft Teams Rooms please visit Plan Microsoft Teams Rooms For more information on the deployment of Microsoft Teams Rooms please visit Deployment Overview For more information on how to...

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