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OVERALL MINI MOTORCYCLE OWNERSHIP SATISFACTION
As our valued customer, your satisfaction is our #1 concern. It is important to us that you enjoy your new YCF mini
motorcycle and obtain satisfaction from the authorized YCF mini motorcycle dealer where you purchased it. We are
committed to providing with a first-class customer service every time.
Should you have any difficulties or questions regarding your mini motorcycle, please contact your nearest authorized
YCF mini motorcycle dealer. Your authorized dealer is well-trained in all aspects of warranty, motorbike repair and
performance. We are confident that he is in a position to quickly respond to your requests, large or small.
If for some reason your YCF mini motorcycle dealer cannot assist you in a satisfactory manner,
we encourage you to
contact YCF directly – in writing - and thoroughly document your question/issue.
Our customer service team will
review all queries and respond accordingly.
When writing to YCF regarding an issue with your Mini motorcycle, please include the following information:
•
Local dealer contact details and date of purchase of your YCF Mini motorcycle
•
Your Mini motorcycle identification numbers
•
Specific timeline regarding your issue (actions taken by yourself and your local dealer regarding the repair)
Please send all written correspondence to:
YCF
Lieudit les barrières,
14710 Formigny FRANCE
Tel : (0033) 2.31.102.000
Any reproduction or even partial of this manual is formally forbidden without the agreement beforehand by YCF.
www.ycf-riding.de
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