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TOMP YEUOS7S 01A – Sigma-7 Series Advanced Safety Module – Instruction Manual
6.3
Troubleshooting
The causes and actions described here refer exclusively to the situation after installation of the
safety module and switching on the power supply.
For more information on the causes and actions when these alarms occur after parameterisation
of the safety module, refer to the product manual.
Alarm Code
Cause
Actions
A.E29
Encoder communication
error.
Follow the recommendations regarding EMC
installation and grounding in the product
manuals of SERVOPACK and safety module.
A.E33
A fault occurred in the safety
module.
• Restart the system.
• Check the connection between the
SERVOPACK and the safety module.
• Replace the SERVOPACK.
• Replace the safety module.
A fault occurred in the
SERVOPACK.
A.E34
The external power supply is
below 19.2 V.
Check the external power supply.
A fault occurred in the safety
module.
Replace the safety module.
A.E36
CPU temperature exceeds
85 °C.
• Check the environmental conditions.
• Restart the system.
• Replace the safety module.
CPU1 and CPU2
Ê»ÃƻȷÊËÈ»º¿Ů»È»Ä¹»
exceeds 15 °C.
A.E71
Faulty connection between
the SERVOPACK and the
safety module.
Check the connection between the
SERVOPACK and the safety module.
The safety module was
removed.
λ¹ËÊ» Äʷʸʻƺ»É»ÊʿĽÅÄŰ½ËÈ·Ê¿ÅÄÈÈÅÈÉ
in Option Modules), and turn the power OFF
and ON again.
A fault occurred in the safety
module.
Replace the safety module.
A fault occurred in the
SERVOPACK.
Replace the SERVOPACK.
A.E74
A safety module that is
not supported by the
SERVOPACK has been
connected.
• Check the model of the connected safety
module.
• Check for models of the safety module that
are supported by the SERVOPACK.
A fault occurred in the safety
module.
Replace the safety module.
A fault occurred in the
SERVOPACK.
Replace the SERVOPACK.
