Yamato VBE204, Инструкция по эксплуатации

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9
After Service and Warranty
Yamato Warranty Policy
Yamato Scientific America warrants, from the date of shipment from Yamato warehouse, for a period of
one (1) year. All products, parts and materials shall be free of defects in material and workmanship
under normal use consistent with the product instructions. This product warranty does not apply to
products purchased from unauthorized resellers/distributors.
Yamato reserves the right to inspect the product under claim before having an obligation to repair or
replace the defective unit covered by this warranty. All costs of shipping to Yamato for inspection shall be
borne solely by the purchaser. Products repaired or replaced under the terms of the warranty may be
refurbished or new product will be provided at the discretion of Yamato.
Warranty Conditions
This warranty does not apply to equipment or parts which fail because of abuse, accident, alteration,
misuse, erosion, improper installation, or improper replacement of a repaired item.
Consumables such as gloves, bulbs, or filters are not covered under this warranty.
The buyer assumes all risks for results obtained from these products, whether used alone or in
combination with other items. It is expressly understood that we are not responsible and will not be held
liable for damage and/or injury caused using our products.
Product Return Policy
If you are not satisfied with your purchase and wish to make a return, contact our customer service to
inquire about a Return of Merchandise Authorization Number (RMA). Merchandise returned without an
RMA number will not be accepted and will be returned to the sender. Return requests must be made
within 15 days of the customer’s receipt of the merchandise.
All returns must be unused and in unopened original packaging and include all items and manuals
originally shipped.
The purchaser is responsible for the shipping cost of return shipment. Insurance on the return shipment
is required. Damage or loss of merchandise during shipping is the responsibility of the sender. Returned
shipments that arrive damaged will be returned back to the sender, and credit will not be rendered.
All returned products, parts and materials are subject to a 25% restocking fee. Shipping and handling
cost are non-refundable. All retrofitted, customized and special order item sales are final and non-
returnable.
In Case of Request for Repair
If the failure occurs, stop the operation, turn OFF the power switch, and unplug the power plug. Please
contact the sales agency that this unit was purchased, or Yamato Scientific's sales office.
< Check following items before contact >
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Model Name of Product
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Serial Number
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Purchase Date
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Issue (as detailed as possible)