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6. After Sale Service and Warranty
Request for Repair
When you request repair
If any troubles should occur, stop the operation immediately, turn the power off, pull the power cord
out and contact Yamato Scientific’s Technical Service Department.
Necessary information
●
Model Number
●
Serial Number
●
Date of Purchase
●
Distributor Name
●
Information on difficulties
Warranty
●
Keep your warranty card for future references. Check the name of the distributor, date of purchase
and any other contents of warranty.
●
The terms of warranty is two years limited commencing the date of purchase. Repair is made
without charge according to the contents of warranty.
●
Decontamination Statement:
We can not accept any products or parts returned to us for repair or credit that is contaminated with
or has been exposed to potentially infectious agents or radioactive materials.
If you need repair, please call Yamato Scientific for a return authorization number. No product will
be accepted without this number.
