18
EMS may also become weaker when the remaining charge is low. Charge the battery (page 9).
The LED is dim
RF may also become weaker when the remaining charge is low. Charge the battery (page 9).
The device has a touch sensor, so when it is not touching the skin or when your skin is not sufficiently moisturized, the LED will become dim.
Symptom
Possible causes and solutions
Raise the level.
The radio frequency (RF)
does not feel warm.
EMS causes uncomfortable
tingling or pain.
Your skin is dry. Moisturize your skin by applying the included skin care product.
Once started, after the end of half-face treatment (for levels 1 to 3) or after a set time from the end of each treatment (for the Power level),
RF and EMS functions will be paused (timer/standby function). Press the Power button ( ) to restart.
Lower the level. Be sure to use Level 1 on the first use.
Use in a position in which the entire surface of the electrode head comes in contact with your skin.
The EMS feels weak
or I cannot feel it at all.
It is displaying the remaining battery level (page 8).
The Power button light turns red (orange).
The level does not begin at Level 1.
This is the Personal Memory Function (page 8) operating.
3 minutes after the end of half-face treatment (for levels 1 to 3) or after a set time from the end of each treatment (for the Power level),
RF and EMS functions will be paused (timer/standby function). Press [the Power button ( ) to restart.
Depending on muscle mass, there may be some skin areas where it is difficult to feel the EMS.
Raise the level.
Your skin is dry. Moisturize your skin with the included skin care product.
EMS output is turned off. Press and hold the Level button (page 11).
(In Power level, EMS is always ON)
