The product does not operate or play back
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This product may be charging.
You cannot use this product while it is charging. Use the headphones after charging is finished.
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There is not enough battery power.
Charge this product.
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“Charging the headphones” (p.11)
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The product is temporarily not functioning in a stable way.
Turn the power off and then on again.
If this does not solve the problem, initialize (factory reset) the product.
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“Initializing (performing a factory reset)” (p.43)
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Troubleshooting > The product does not operate or play back