APPENDIX
➤
Troubleshooting
En
124
Video
FM/AM radio
Problem
Cause
Remedy
No video.
Another input source is selected on the unit.
Select an appropriate input source with the input selection keys.
Another input source is selected on the TV.
Switch the TV input to display the video from the unit.
The video signal output from the unit is not supported by the TV.
Set “MON.CHK” in the “ADVANCED SETUP” menu to “YES” (p.117).
The cable connecting the unit and TV (or playback device) is
defective.
If there is no problem with the connection, replace with another cable.
No video from the playback device (connected to
the unit with HDMI).
The input video signal (resolution) is not supported by the unit.
To check the information about the current video signal (resolution), use “Video
Signal” in the “Information” menu (p.114). For information about video signals
supported by the unit, see “HDMI signal compatibility” (p.136).
The TV does not support HDCP (High-bandwidth Digital Content
Protection).
Refer to the instruction manuals for the TV and check the TV’s specifications.
The number of devices connected to the HDMI OUT jack is over
the limit.
Disconnect some of the HDMI devices.
The menu of the unit is not displayed on the TV.
The TV is not connected to the unit via HDMI.
You can display the menu of the unit on the TV only when they are connected with
an HDMI cable. If necessary, use an HDMI cable to connect them (p.23).
Another input source is selected on the TV.
Switch the TV input to display the video from the unit (HDMI OUT jack).
Problem
Cause
Remedy
FM radio reception is weak or noisy.
There is multi-path interference.
Adjust the FM antenna height or orientation, or place it in a different location.
Your area is too far from the FM station transmitter.
Set “FM Mode” in the “Option” menu to “Mono” to select monaural FM radio
reception (p.89).
Use an outdoor FM antenna. We recommend using a sensitive multi-element
antenna.
AM radio reception is weak or noisy.
The noises may be caused by fluorescent lamps, motors,
thermostats, or other electrical equipment.
It is difficult to completely eliminate noise. It may be reduced by using an outdoor
AM antenna.
Radio stations cannot be selected automatically.
Your area is too far from the FM station transmitter.
Select the station manually (p.58).
Use an outdoor antenna. We recommend using a sensitive multi-element
antenna.
The AM radio signal is weak.
Adjust the AM antenna orientation.
Select the station manually (p.58).
Use an outdoor AM antenna. Connect it to the ANTENNA (AM) jack together with
the supplied AM antenna.
AM radio stations cannot be registered as
presets.
Auto Preset has been used.
Auto Preset is for registering FM radio stations only. Register AM radio stations
manually (p.59).
