QL5/QL1 Firmware Update Guide
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About Failsafe Mode
The Dante module integrated in the QL may become unusable due to data corruption if the Dante
device is powered-off during a firmware update.
To recover from such a state, the Dante module will enter "failsafe mode."
To restore the Dante module from failsafe mode, a recovery image must be sent from the Firmware
Update Manager.
After the power is turned on, if the screen of the QL indicates "NETWORK AUDIO MODULE FAILED
AND WAS RESTARTED." and the Dante version is not displayed, it may be that the Dante module is
in failsafe mode.
Use Dante Controller to check whether the Dante module is in failsafe mode.
A Dante module that is in failsafe mode is shown as a red device name in the network grid view of
Dante Controller (version 3.1.x or later).
