The files in the media server (computer/
NAS) cannot be viewed or played back
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The files are not supported by the unit or the media server.
Use the file format supported by both the unit and the media
server. For information about the file formats supported by the
unit, see the following:
– “Supported file formats” (p.63)
The Internet radio cannot be played
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The selected Internet radio station is currently not available.
There may be a network problem at the radio station, or the
service may have been stopped. Try the station later or select
another station.
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The selected Internet radio station is currently broadcasting
silence.
Some Internet radio stations broadcast silence at certain of
times of the day. Try the station later or select another station.
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Access to the network is restricted by the firewall settings of
your network devices (such as the router).
Check the firewall settings of your network devices. The Internet
radio can be played only when it passes through the port
designated by each radio station. The port number varies
depending on the radio station.
The iOS device does not recognize the
unit when using AirPlay
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The unit is connected to a multiple SSID router.
Access to the unit might be restricted by the network separation
function on the router. Connect the iOS device to the SSID
which can access the unit. (Connect it to the Primary SSID at
the top of the list.)
The MusicCast CONTROLLER app does
not detect the unit
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The unit and mobile device are not in the same network.
Check the network connections and router's settings, and then
connect the unit and mobile device to the same network.
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The unit is connected to a multiple SSID router.
Access to the unit might be restricted by the network separation
function on the router. Connect the mobile device to the SSID
which can access the unit. (Connect it to the Primary SSID at
the top of the list.)
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The wireless (Wi-Fi) connection is disabled.
Enable a wireless (Wi-Fi) connection. For details, see the
following:
– “Enabling/disabling a wireless (Wi-Fi) connection” (p.46)
Firmware update via the network is failed
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It may not be possible depending on the condition of the
network.
Update the firmware via the network again or use a USB
memory device.
En
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