Troubleshooting
11
GranTouch—Owner’s Manual
ENGLISH
Troubleshooting
If you’re having difficulty operating the
GranTouch
, or it doesn’t seem to work as expected,
look up the symptoms in the following table and follow the advice provided.
Symptom
Advice
Cannot power up the
GranTouch
(the power
indicator is not lit).
Make sure the power cable is connected to an appro-
priate AC wall outlet.
Make sure the power cable is connected to the
GranTouch
AC inlet correctly.
Make sure that the POWER switch on the Control Box
is set to the ON position.
A click sound can be heard
when the
GranTouch
is
powered up and down.
This is normal.
The
GranTouch
does not
produce any sound.
Make sure that the VOLUME control is turned up (i.e.
not set to minimum).
If a pair of headphones are connected to one of the
HEADPHONE sockets on the Control Box, the piano
sound is not heard through the
GranTouch
speakers.
Disconnect the headphones.
A rattling sound can be
heard while playing the
GranTouch
.
This may be just the sound of the keys.
Make sure that the Pedal Adjuster is set correctly (GT1
and GT2 only).
Cannot hear the reverb
effect.
Make sure that the REVERB control is turned up (i.e.
not set to minimum).
The piano sound has too
much reverb and echo.
Turn down the REVERB control.
The pitch of the
GranTouch
does not match other
instruments.
To correct this, set the
GranTouch
PITCH switch to
match the pitch of the other instrument.
If you cannot match the pitch of another instrument
using the PITCH switch (i.e. the other instrument is
out of the
GranTouch’s
adjustable range), adjust the
pitch of the other instrument.
With another music source
connected to the AUX IN
connectors, the piano sound
is too loud or too quiet.
You need to balance the volume levels of your
GranTouch
and music source. Use the volume controls
on the
GranTouch
and music source to achieve this.
The
GranTouch
cannot send
and receive MIDI data with
other MIDI instruments.
Make sure the MIDI cables are connected correctly.
The
GranTouch
sends and receives MIDI data on MIDI
Channel 1. Make sure the other MIDI device is set to
use MIDI Channel 1.
A Demo song suddenly starts
playing.
The
GranTouch
is still in Demo Song mode. See