TROUBLESHOOTING
16
En
Disc playback
Problem
Cause
Remedy
Page
No sound or
distorted sound
The sampling rate of an MP3 or WMA
file may not be compatible with this unit.
Check the sampling rate and bit rate of an MP3 or
WMA file are compatible with this unit.
Disc playback does
not start.
You may be using a CD-R/RW that is not
finalized.
Finalize the CD-R/RW.
—
The disc label may be upside down.
Check that the disc label is facing up.
—
The disc may be defective.
Try playing back another disc. If this cures the
problem, the disc you want to play back is defective.
—
MP3/WMA disc may not contain
sufficient music files to be played back.
Check that your MP3/WMA disc contains at least
5 MP3/WMA music files. If the number of files is
small, the disc may not be recognized.
—
The sampling rate of an MP3 or WMA
file may not be compatible with this unit.
Check the sampling rate and bit rate of an MP3 or
WMA file are compatible with this unit.
Some button
operations do not
work.
The disc loaded into the unit may not be
compatible.
Remove the disc and then check whether the unit
supports the disc or not.
Playback does not
start immediately
after pressing
on the unit or
on
the remote control.
The disc may be dirty.
Wipe the disc clean.
—
The disc loaded into the unit may not be
compatible.
Use a disc supported by the unit.
If the unit was moved from a cold to
warm place, condensation may have
formed on the disc reading lens.
Wait for an hour or two until the unit adjusts to the
room temperature, and try again.
—
“No Disc” appears in
the display even
though a disc is in
the disc tray.
The disc loaded into the unit may not be
compatible.
Use a disc supported by the unit.
The disc may be dirty.
Remove the disc and then wipe the disc clean.
—
Disc is loaded upside-down.
Remove the disc and then load the disc with the
labeled side facing up.
—
Remote control
Problem
Cause
Remedy
Page
The remote control
does not work nor
function properly.
The remote control may be operated
outside its operation range.
For information on the remote control operation
range, refer to “Using the remote control”.
The remote control sensor on this unit
may be exposed to direct sunlight or
lighting.
Change the lighting or orientation of this unit.
—
The battery may be worn out.
Replace the battery with new one.
There are obstacles between the sensor of
this unit and the remote control.
Remove the obstacles.
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