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1) Problem: The AI Dashcam is unable to take pictures and record videos.
Solution: Please try formatting the MicroSD card.
2) Problem: The AI Dashcam shows that the memory card is full.
Solution: Please 1) Switch the G-sensor to “Mid” or “Low”, 2) Take the
MicroSD card out and clear the “Event” folder manually on
your computer.
3) Problem: Message showing “The file is crashed” or “SD card error”
Solution: Please format the MicroSD card. You’ll find the “Format”
feature under System Setting.
4) Problem: The image looks foggy.
Solution: Please try cleaning the camera lens.
5) Question: Can I buy my own MicroSD memory card?
Answer: Yes, but please make sure you purchase one that is U3 rated
with the max capacity of 512GB.
NOTE:
The AI Dashcam is designed to be powered on while the vehicle
is running. The built-in capacitor is only designed for storing documents
when the vehicle’s engine is off. The capacity of the built-in capacitor is
limited. Please connect the AI Dashcam to the vehicle’s on-board power
supply for daily use.
Help / FAQs
