If you fail to return the goods to Intelligent Devices Limited we reserve the right to deduct any costs incurred by retrieving
the goods from you. Every effort will be made to deliver the goods as soon as possible after your order has been accepted.
Intelligent Devices Limited will now however be liable for any loss or damage suffered by you through reasonable or
unavoidable delay. Upon receipt of your order you will be asked to sign for the goods received. If the package does not
appear to be in good condition then please refuse the delivery. If you are unable to check the contents of your delivery
please sign for the parcel as UNCHECKED. Failure to do so may affect any warranty claims that you make thereafter.
Ownership of an item will not pass to you until we have delivered the item to you (either directly, or by leaving in a safe
place with a neighbour). When an item has been delivered the risk of damage or loss of the item passes to you.
5. Your right of cancellation
: You have the right to cancel your contract with Intelligent Devices Limited at any time up to
10 days after you receive the goods, in line with the Distance Selling Regulations. To cancel your contract in this time frame
you must notify us in writing. Should you wish to cancel your contract after the goods have been delivered to you, you will
be responsible for returning the goods to Intelligent Devices Limited at your own cost. You will be credited for the goods
within 30 days of notifying Intelligent Devices Limited of the cancellation.
6. Refund policy
: If you are eligible for a refund, we will refund you back to the payment method you used when you
originally paid for your order. Please note that it is your responsibility to notify us of any changes to your card details, i.e.
you no longer have that account. Refunds can take up to 30 days to process.
7. Warranty
: All new goods supplied by Intelligent Devices Limited have a 12 month warranty period from the date the
goods were delivered (unless otherwise stated). This warranty does not affect your statutory rights as a consumer, if new
goods develop a defect during that 12 month warranty period please contact us and we will advise of the returns and
replacement procedure. Please note that the warranty does not cover you for any defects in the goods arising from fair
wear and tear, wilful damage, accident, negligence by you or any third party, use otherwise than in accordance with its
intended use, failure to follow the manufacturer or suppliers instructions, or any alteration or repair carried out without
prior written approval from Intelligent Devices Limited.
8. Faulty goods:
If you receive goods that are faulty or incomplete on arrival you must notify us within 28 days of receipt of
the item. If the goods are less than 28 days old you have the option of a full refund or direct replacement. If the goods are
over 28 days old we will test the product for a fault. If the fault is verified we will try to repair the item, if we are unable to
repair the item a replacement or full refund will be issued in line with our refund policy. If the goods you have returned are
not found faulty by our trained technicians the goods will be returned to you at your cost.
9. Limitation of liability
: Intelligent Devices Limited will not be liable to you for any loss or damage in circumstances where:
there is no breach of a legal duty owed to you by the Supplier or by its employees or agents; such loss or damage is not a
reasonably foreseeable result of any such breach; any increase in loss or damage resulting from breach by you of any term
of this contract. Nothing in these conditions excludes or limits the liability of Intelligent Devices Limited for death or
personal injury caused by our negligence or fraudulent misrepresentation.
10. Data protection
: Intelligent Devices Limited will take all reasonable precautions to keep the details of your order and
payment secure, but unless Intelligent Devices Limited is negligent, we will not be liable for unauthorised access to
information supplied by you.
11. Images
: Product images are for illustrative purposes only and may differ slightly from the actual product.
12. Governing Law and Jurisdiction
: These terms of sale and the supply of goods will be subject to English law and the
English courts will have jurisdiction in respect of any dispute arising from the contract.
13. Protecting your security:
To ensure that your credit, debit or charge card is not being used without your consent, we
will validate name, address and other personal information supplied by you during the order process against appropriate
third party databases. By accepting these terms and conditions you consent to such checks being made. In performing
these checks personal information provided by you may be disclosed to a registered Credit Reference Agency which may
keep a record of that information. This in only done to confirm your identity, a credit check is not performed and your
credit rating will be unaffected. All information provided by you will be treated securely and strictly in accordance with the
Data Protection Act 1988.
