Troubleshooting Guide Yaasa Desk Pro II
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6
Err C08
Err C11
Pulse detection timed out
The speed cannot be reached
Reset the system to factory settings
Firmware error
Motor overcurrent
Power supply excess voltage
Unplug the power supply from the mains
supply and wait 5 seconds. Plug the power
cable back into the socket and try to move
the desk UP and DOWN.
Release all keys and wait for 5 seconds. Try
to move the desk UP and DOWN.
Err C01
Err C02
Err C03
Number
Description
Solution
Err C12
Err C13
Err C14
Err C15
Excess current in the system
Excess current in the system
Excess current in the system
Error in the collision
detection system
Release all keys, wait for 5 seconds then
try again
Err C17
Err C18
Err C19
Err C20
Err C21
Error during the coupling
sequence of the power unit
Incorrect firmware
Only one power unit is connec-
ted to the power supply
Motor short circuit
Firmware error
Reset the system to factory settings
Reset to factory settings or contact
customer service
Check the plugs connected to the power
supply and on the top of the columns.
Disconnect all plugs and reconnect them
again. A slotted screwdriver is required to
disconnect the motor plug.
Contact customer care. If applicable, the
motor control unit may need to be replaced.
Unplug the power supply from the mains
supply and wait 5 seconds. Reconnect the
system and try to move the desk UP and
DOWN.
Содержание DESK PRO II
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