XYZ Printing da Vinci Jr.1.0w, Руководство пользователя

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Ver. 1.8 April
2016
P 8
da Vinci
Jr.1.0
The troubleshooting instruction may guide you to fix the problem. If any error persists, please contact customer service.
When an error occurs, please refer to the service code shown on the printer and/or in the software, and check the
suggestions below for troubleshooting.
Technical Support
Website: http://support.xyzprinting.com
Email: US - supportus@xyzprinting.com
EU - supporteu@xyzprinting.com
Other regions - support@xyzprinting.com
Support Details
Error message Action
The printer is handling other task Try again after all tasks are completed. Also check the information shown on printer display.
Unable to update printer firmware Check Internet connectivity / Update firmware again later.
Filament 1 jammed Unload and reload cartridge 1 and clean the nozzle.
Filament 1 loading problem Unload and reload cartridge 1.
Filament 1 installation problem Reinstall the cartridge 1 or change a new cartridge.
Top cover open Close the top cover.
Filament 1 level low: 30m left Replace cartridge 1 when necessary.
Filament 1 level low: 5m left Replace cartridge 1 immediately.
Note:
Please retain all original packaging material when shipping your product for warranty
purposes. Shipping without original packaging materials may cause product damaged during
the shipment and may cause chargeable service fees.
Symptom
Cartridge 1 chip error
Cartridge 1 chip error
Extruder 1 heating problem
Cartridge 1 not installed
Cartridge 1 chip error
X-axis movement abnormalities
Y-axis movement abnormalities
Z-axis movement abnormalities
Internal communication error
Internal communication error
Extruder storage error
Unable to detect extruder
Action
Reinstall the cartridge or change a new cartridge.
Reinstall the cartridge or change a new cartridge.
Check connections, reboot the printer.
Install/reinstall cartridge.
Replace cartridge 1 before printing.
Check motor/sensor connections.Check sensor position.
Check motor/sensor connections.Check sensor position.
Check motor/sensor connections.Check sensor position.
Reboot the printer.
Reboot the printer.
Replace the extruder.
Please reinstall the extruder and reconnect the flat cable,
then restart the printer.
Service Code
0 0 0 7
0 0 0 8
0 0 1 4
0 0 2 8
0 0 2 9
0 0 3 0
0 0 3 1
0 0 3 2
0 0 5 0
0 0 5 1
0 0 5 2
0 0 5 7