T R O U B L E S H O O T I N G
How to Maintain your Cut System
Using the finger tab of the cut bar spring, pull in and carefully remove the cut bar assembly
from the machine (be cautious of exposed blade). Using caution, apply adhesive cleaner to all
surfaces of bar blade. Once adhesive build-up is removed, return the cut bar assembly to the
machine, guiding the location pins into the holes in the side plates.
Warranty Information
Xyron, Inc. warrants that the XM1200 is free from defects in material and workmanship for a
period of one (1) year from the date of purchase. Xyron, Inc. will repair or replace a defective
product or part without charge, with proof of purchase. If the product is damaged by neglect
or misuse, the warranty is null and void.
To register your product online, please go to www.xyronpro.com and click on the product
registration tab.
*If you purchased this product outside the United States Xyron will warrant this product in
accordance with the purchasing country’s laws.**
**Excludes Australia
Customer Service
We want you to be happy with your purchase of a Xyron product. If for any reason you have a
problem or a question, please contact Xyron Customer Service toll-free at 1-800-793-3523 or
1-480-443-9419 for help. You can also e-mail us at: [email protected]
For customer service outside of the U.S.
Australia: 61 2 8899 8500; [email protected]
New Zealand: 64 9 272 1600; [email protected]
Europe: 44 845 67801801
Asia: 813 5719 6450
©2013 Xyron, Inc.
8465 N. 90th St. Suite 6
Pima Center
Socttsdale, AZ 85258
Visit www.xyronpro.com for more information
Symptom
Cause
Solution
Cut blade does not cut
smoothly.
Adhesive build up on
cutting mechanism.
Use caution and follow cleaning
procedure listed below.
Film does not exit
dispenser between
upper and lower blade
bars.
Material is curled or
adhesive has been
transferred to the nip
roller causing the film
to stick.
Remove material and clean
adhesive from rollers if necessary.
Reposition material between
blade bars.
Film wrinkles don’t
go away as crank is
turned clockwise.
Adhesive build-up on
rollers.
Apply adhesive cleaner to remove
build-up on rollers.
Material will not
advance when crank
handle is turned.
Material is not
positioned between
rollers or laminate is
adhered to input tray.
Reinstall cartridge. Slide input tray
outward to release film and turn
handle to assure laminate is
wrinkle-free. Slide input tray back
into machine.
Document wrinkles or
exits machine crooked.
Adhesive build-up on
front edge of input tray.
Remove adhesive from front edge
of input tray.
Document peels from
mounting surface at
opposite corners.
Improper peel
technique introduces
curl in document.
Use the proper peel technique
of peeling the liner from the
document as shown on the
previous page.
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