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4117T Light Duty Industrial PC

Chapter 5 – Troubleshooting

144811(B)

Note

This procedure assumes that the computer hard disk drive has been completely
corrupted or replaced.

Warning

This procedure will destroy data that may exist on the hard disk drive.

If you want to install a new operating system or reinstall a current operating system,
refer to the operating system’s manual for directions.

Installing Drivers

This section describes how to install the drivers associated with the system.

Note

For further assistance, call Pro-face technical support at 734–944-0482.

Video Drivers

Video drivers and the expansion utilities are on the Documentation and Support
Library CD included with the documentation kit.

Choose the video driver for your operating system from the following directory on the
Documentation and Support Library CD:

\DRIVERS\VIDEO\INTEL\855GME

Touch Screen Drivers

If you have a touch screen driver that has been factory installed, you will also receive,
pre-loaded and at no extra charge: Windows 2000, and Windows XP Professional
touch screen drivers.

Note

If you ordered a system pre-loaded with an operating system, the touch screen driver
was pre-installed.

Содержание 4117T

Страница 1: ...2007 XYCOM AUTOMATION LLC Printed in the United States of America 4117T 17 Light Duty Industrial PC...

Страница 2: ...rs WARNING This is a Class A product In a domestic environment this product may cause radio interference in which case the user may be required to take adequate measures INSTALLATION Electromagnetic C...

Страница 3: ...OARD LAYOUT 16 Jumper Settings 17 JP2 Clear CMOS Setup 17 JP4 CF card setup 18 JP5 LCD voltage setup 18 JP6 RS 232 485 Setup for COM3 18 Connector Pin Outs 19 AMI BIOS SETUP 28 Starting Setup 28 Using...

Страница 4: ...L SPECIFICATIONS 69 HARDWARE SPECIFICATIONS 69 NOMINAL POWER IS MEASURED FOR A BASE CONFIGURATION ONLY ANY ADDITIONAL EXPANSION AND OR DEVICES WILL INCREASE THE INPUT POWER REQUIRED ENVIRONMENTAL SPEC...

Страница 5: ...e socket Pentium M 1 4GHz CPU with 400 MHz front system bus and 2MB cache 4X AGP video controller 10 100 and 10 100 1000 Base T Ethernet ports 2 USB 2 0 ports Audio in out mic Three RS 232 serial port...

Страница 6: ...important specifications of the 4117T touch screen Table 1 2 4117T Touch Screen Specifications Touch Screen Model Description Screen Type Eight wire analog resistive touch screen Resolution Continuou...

Страница 7: ...panel of the 4117T For maintenance installation or upgrade first remove the back cover by unfastening 13 screws as shown in the diagram below Figure 1 2 System Back Panel Caution Before any installat...

Страница 8: ...117T Light Duty Industrial PC Chapter 1 Introduction 4 144811 B Front and Side Panels One CD R W DVD is accessible from the side of the chassis Figure 1 3 Right Side View Figure 1 4 Left Side View Log...

Страница 9: ...m up and running without explaining the capabilities and options Warning Remove power from the unit and disconnect the power cord before making any adjustments to the inside or outside of the computer...

Страница 10: ...the depth of the enclosure 2 Create a cutout in the enclosure see Figure 2 2 Be sure to place the unit at a comfortable working level Make sure the area around the cutout is clean and free from metal...

Страница 11: ...elding machines induction heating equipment and large motor starters Place incoming power line devices such as isolation or constant voltage transformers local power disconnects and surge suppressers...

Страница 12: ...pter 2 Installation 8 144811 B Mechanical Dimensions Front Panel 17 79 451 61 mm x 13 99 355 25 mm x 0 39 9 79 mm WxHxD Cabinet 15 1 339 98 mm x 12 91 328 mm x 4 94 125 41 mm WxHxD Note All dimensions...

Страница 13: ...ctions describe each mounting option for the 4117T Panel Mounting The 4117T is designed for panel mounting Before mounting the 4117T to the panel check the cut out dimensions as shown in Figure 2 2 Th...

Страница 14: ...4117T Thin Line Industrial Flat Panel PC Chapter 2 Installation 10 144811 B Figure 2 3 Panel Mounting Diagram Figure 2 4 Panel Mounting Diagram...

Страница 15: ...1 B Wall Mounting The 4117T is suitable for wall mount using the included brackets and hardware See Figure 2 5 for wall mounting bracket See Figure 2 7 Figure 2 8 and Figure 2 9 for wall mounting diag...

Страница 16: ...4117T Thin Line Industrial Flat Panel PC Chapter 2 Installation 12 144811 B Figure 2 7 Wall Mounting Diagram Install wall mounting hook Figure 2 8 Wall Mounting Diagram Mount the bracket...

Страница 17: ...Panel PC Chapter 2 Installation 13 144811 B Arm Mounting The 4117T also accommodates 75 100 mm interface pads for arm mounting Figure 2 9 gives the dimensions for arm mounting All dimensions in mm Fig...

Страница 18: ...controllers provide high performance peripherals with 480 Mbps of bandwidth while enabling support for up to six USB 2 0 ports only two available on the I O panel The latest AC 97 implementation deli...

Страница 19: ...an be combined to form one dual channel 24 bit interface with an effective dot clock of 330 MHz o Compliant with DVI Specification 1 0 Dedicated Local Flat Panel LFP LVDS interface Internal Graphics F...

Страница 20: ...4117T Light Duty Industrial PC Chapter 3 ICPMB 7570 CPU Board BIOS Setup 16 144811 B ICPMB 7570E CPU Board Layout Figure 3 1 ICPMB 7570E Board Layout...

Страница 21: ...as components on both sides Jumper Settings The following table lists the functions of all the jumpers on the 4117T The following sections describe how to set jumpers on the ICPMB 7570 board Table 3 1...

Страница 22: ...WARNING Do not change this voltage This voltage has been preset and is compatible with the currently installed 17 TFT LCD screen If you change this jumper setting you may cause damage to the system Th...

Страница 23: ...interface connectors and configuration jumpers listed in Chapter 3 The pinouts for these connectors are listed below CN5 Front Panel Connector PIN NO DESCRIPTION PIN NO DESCRIPTION 1 2 3 4 5 6 7 GND...

Страница 24: ...0 N C 21 IDE DRQ 22 GROUND 23 IOW 24 GROUND 25 IOR 26 GROUND 27 IDE CHRDY 28 GROUND 29 IDE DACK 30 GROUND DEFAULT 31 INTERRUPT 32 N C 33 SA1 34 N C 35 SA0 36 SA2 37 HDC CS0 38 HDC CS1 39 HDD ACTIVE 40...

Страница 25: ...DEFAULT 31 INTERRUPT 32 N C 33 SA1 34 N C 35 SA0 36 SA2 37 HDC CS0 38 HDC CS1 39 HDD ACTIVE 40 GROUND 41 VCC 42 VCC 43 GROUND 44 N C CN7 Compact Flash Connector PIN NO DESCRIPTION PIN NO DESCRIPTION 1...

Страница 26: ...ATA 0 46 66DET 22 DATA 1 47 DATA 8 23 DATA 2 48 DATA 9 24 N C 49 DATA 10 25 VCC IN CHECK2 50 GROUND FDD1 FLOPPY CONNECTOR PIN NO DESCRIPTION PIN NO DESCRIPTION 1 GND 2 DENSEL 3 GND 4 NC 5 NC 6 NC 7 GN...

Страница 27: ...NTER SELECT 14 AUTO FORM FEED 15 ERROR 16 INITIALIZE 17 PRINTER SELECT LN 18 GROUND 19 GROUND 20 GROUND 21 GROUND 22 GROUND 23 GROUND 24 N C 25 GROUND 26 CN1 B COM1 Connector RS 232 PIN NO DESCRIPTION...

Страница 28: ...Pin Header Shared with J5 Com3 PIN NO DESCRIPTION PIN NO DESCRIPTION 1 DCD3 2 DSR3 3 RX3 4 RTS3 5 TX3 6 CTS3 7 DTR3 8 RI3 9 GND 10 GND 11 TX3 12 TX3 13 RX3 14 RX3 COM4 COM4 10 pin Pin Header Shared wi...

Страница 29: ...USBGND3 3 D2 4 D3 5 D2 6 D3 7 USBGND2 8 USBVCC3 USB3 USB4 USB 4 5 Connector 1 5 Pin header PIN NO DESCRIPTION PIN NO DESCRIPTION 1 GND 2 USBVCC4 3 GND 4 D4 5 D4 LAN1 DUAL RJ45 Connector PIN NO Descrip...

Страница 30: ...LVDS_CLK 6 LVDS_CLK 7 LVDS_Y2 8 LVDS_Y2 9 LVDS_Y1 10 LVDS_Y1 11 LVDS_Y0 12 LVDS_Y0 13 GND 14 GND 15 LVDSB_Y3 16 LVDSB_Y3 17 LVDSBCLK 18 LVDSBCLK 19 LVDSB_Y2 20 LVDSB_Y2 21 LVDSB_Y1 22 LVDSB_Y1 23 LVDS...

Страница 31: ...3 3V 2 3 3V 12 12V 3 GND 13 GND 4 5V 14 PSON 5 GND 15 GND 6 5V 16 GND 7 GND 17 GND 8 PWR OK 18 5V 9 5VSB 19 5V 10 12V 20 5V DIO1 8 Bits GPIO Connector PIN NO DESCRIPTION PIN NO DESCRIPTION 1 GND 2 VCC...

Страница 32: ...up program allows users to modify the basic system configuration This special information is then stored in battery backed RAM so that it retains the Setup information when the power is turned off War...

Страница 33: ...f the screen during the POST Power On Self Test Press DEL to enter SETUP If the message disappears before you respond and you still wish to enter Setup restart the system to try again by turning it OF...

Страница 34: ...g Setup In general you use the arrow keys to highlight items press Enter to select use the PgUp and PgDn keys to change entries press F1 for help and press Esc to quit The following table provides mor...

Страница 35: ...4117T Light Duty Industrial PC Chapter 3 ICPMB 7570 CPU Board BIOS Setup 31 144811 B Setup submenu Advanced...

Страница 36: ...MB 7570 CPU Board BIOS Setup 32 144811 B CPU Configuration Options summary Disable CPU TM function Enable Optimal Default Failsafe Default Maximum Speed Minimum Speed Automatic Optimal Default Intel R...

Страница 37: ...ICPMB 7570 CPU Board BIOS Setup 33 144811 B IDE Configuration Options summary Disable Primary Secondary OnBoard PCI IDE Controller Both Optimal Default Failsafe Default Disable Optimal Default Failsaf...

Страница 38: ...pter 3 ICPMB 7570 CPU Board BIOS Setup 34 144811 B 0 5 10 15 20 25 30 IDE Detect Time Out Sec 35 Optimal Default Failsafe Default ATA PI 80Pin Cable Dtection Host Device Optimal Default Failsafe Defau...

Страница 39: ...Disabled LBA Large Mode Auto Optimal Default Failsafe Default Disabled Disables LBA Mode Auto Enables LBA Mode if the device supports it and the device is not already formatted with LBA Mode disabled...

Страница 40: ...DMA1 MWDMA2 UDMA0 UDMA1 UDMA3 DMA Mode UDMA4 Select DMA Mode Auto Auto detected SWDMA n SingleWord DMA n MWDMA n MultiWord DMA n UDMA n Ultra DMA n Auto Optimal Default Failsafe Default Disabled S M A...

Страница 41: ...0 CPU Board BIOS Setup 37 144811 B Floppy Configuration Options summary Disabled Floppy A 360 KB 5 1 4 Optimal Default Failsafe Default 1 2 MB 51 4 720 KB 3 1 2 1 44 MB 31 2 2 88 MB 3 1 2 Select the f...

Страница 42: ...ptions summary OnBoard Floppy Controller Enable Optimal Default Failsafe Default Disable Optimal Default Failsafe Default Floppy Driver Swap Enable No Function 3F8 IRQ4 Optimal Default Failsafe Defaul...

Страница 43: ...t IrDA Serial Port2 Mode ASK IR 378 Optimal Default Failsafe Default 278 Parallel Port Address 3BC Parallel Port Mode Normal Optimal Default Failsafe Default EPP ECP EPP ECP IRQ5 Parallel Port IRQ IRQ...

Страница 44: ...p 40 144811 B 11 Optimal Default Failsafe Default Serial Port4 Address 3E8 2E8 Optimal Default Failsafe Default 2F0 2E0 Serial Port5 IRQ 3 4 10 Optimal Default Failsafe Default 11 Allows BIOS to Selec...

Страница 45: ...811 B Disabled H W Health function Enable Optimal Default Failsafe Default Full On Mode Optimal Default Failsafe Default Automatic mode Fan 1 Mode Setting PWM Manually mode Remote Access Configuration...

Страница 46: ...mary Disabled 2 USB Ports 4 USB Ports USB function 6 USB Ports Optimal Default Failsafe Default Legacy USB Support Disabled Enable Optimal Default Failsafe Default Disable Failsafe Default USB 2 0 Con...

Страница 47: ...4117T Light Duty Industrial PC Chapter 3 ICPMB 7570 CPU Board BIOS Setup 43 144811 B Advanced PCI PnP Settings...

Страница 48: ...70 CPU Board BIOS Setup 44 144811 B Options summary No Optimal Default Failsafe Default Plug Play O S Yes 32 Optimal Default Failsafe Default 64 96 128 160 192 224 PCI Latency Timer 248 Yes Optimal De...

Страница 49: ...Slot5 OffBoard PCI ISA IDE Card PCI Slot6 Available Optimal Default Failsafe Default IRQ3 Reserved Available Optimal Default Failsafe Default IRQ4 Reserved Available Optimal Default Failsafe Default I...

Страница 50: ...able Optimal Default Failsafe Default IRQ15 Reserved Available Optimal Default Failsafe Default DMA Channel 0 Reserved Available Optimal Default Failsafe Default DMA Channel 1 Reserved Available Optim...

Страница 51: ...ustrial PC Chapter 3 ICPMB 7570 CPU Board BIOS Setup 47 144811 B Boot Settings Note Correction for Boot Settings screen capture above Boot Settings Configuration o Boot Device Priority o Hard Disk Dri...

Страница 52: ...ry Enable Optimal Default Failsafe Default Quick Boot Disable Disable Optimal Default Failsafe Default Boot From LAN Support Enable Disable Optimal Default Failsafe Default Quite Boot Enable Force BIO...

Страница 53: ...Enable PS 2 Mouse Support Auto Optimal Default Failsafe Default Disable Wait For F1 If Error Enable Optimal Default Failsafe Default Disable Hit DEL Message Display Enable Optimal Default Failsafe De...

Страница 54: ...ht these items and press Enter a dialog box appears which lets you enter a password You can enter no more than six letters or numbers Press Enter after you have typed in the password A second dialog b...

Страница 55: ...4117T Light Duty Industrial PC Chapter 3 ICPMB 7570 CPU Board BIOS Setup 51 144811 B Advanced Chipset Settings...

Страница 56: ...Chipset Configuration Options summary 200 Mhz 266 Mhz 333 Mhz DRAM Frequency Auto Optimal Default Failsafe Default Disable Configure DRAM Timing by SPD Enable Optimal Default Failsafe Default Interna...

Страница 57: ...Default Failsafe Default 64MB Optimal Default Failsafe Default 128MB Internal Aperture Size 256MB CRT EFP LFP CRT EFP Boot Display Device CRT LFP Optimal Default Failsafe Default 640x480LVDS 800x600LV...

Страница 58: ...Chipset Configuration Options summary Disabled OnBoard LAN1 Enable Optimal Default Failsafe Default Disabled OnBoard LAN1 Enable Optimal Default Failsafe Default Auto Optimal Default Failsafe Default...

Страница 59: ...4117T Light Duty Industrial PC Chapter 3 ICPMB 7570 CPU Board BIOS Setup 55 144811 B...

Страница 60: ...4117T Light Duty Industrial PC Chapter 3 ICPMB 7570 CPU Board BIOS Setup 56 144811 B Power Key Configuration...

Страница 61: ...abled Power Management APM Enable Optimal Default Failsafe Default Disable Optimal Default Standby Failsafe Default Video Power Down Mode Suspend Disable Optimal Default Standby Failsafe Default Hard...

Страница 62: ...afe Default 1 Min 2 Min 4 Min 8 Min 10 Min 20 Min 30 Min 40 Min 50 Min Suspend Time Out 60 Min IGNORE Keyboard PS 2 Mouse Monitor Optimal Default Failsafe Default IGNORE FDC LPT COM Ports Monitor Opti...

Страница 63: ...ptimal Default Failsafe Default IGNORE Secondary Slave IDE Monitor Optimal Default Failsafe Default On Off Optimal Default Failsafe Default Power Button Mode Suspend Power Off Power On Restore on AC P...

Страница 64: ...ges dialog box appears press OK to discard changes and exit or press Cancel to return to the setup main menu ESC key can be used for this operation Discard Changes If you highlight this item and press...

Страница 65: ...especially in environments where vibration could loosen the connections Check to see that all plugs sockets terminal strips and module connections are solid Remove unnecessary articles such as drawin...

Страница 66: ...your unit by visiting the Pro face RMA Request web page and fill out the online request form http www profaceamerica com rma If you cannot fill out the online form there is an RMA Request Form Documen...

Страница 67: ...the temporary folder you just created 4 Copy the extracted files onto the DOS bootable diskette When you have created the diskette insert it into an external floppy drive connect it to the 4117T and r...

Страница 68: ...4117T Light Duty Industrial PC Chapter 5 Troubleshooting 64 144811 B Figure 5 1 Serial Loopback Connections...

Страница 69: ...l Port Test I Math Coprocessor Test J Video Adjustments Test K Video Interface Test L Speaker Port Test M LPT1 Printer Port Test N LPT2 Printer Port Test O C Hard Drive Interface Test P D Hard Drive I...

Страница 70: ...with Windows 2000 This document is devoted to the reinstallation of your Windows 2000 operating system and drivers utilizing the Recovery Media provided with your Pro face Xycom industrial computer N...

Страница 71: ...stem Note For further assistance call Pro face technical support at 734 944 0482 Video Drivers Video drivers and the expansion utilities are on the Documentation and Support Library CD included with t...

Страница 72: ...under DRIVERS TOUCHSREEN TOUCHKIT Miscellaneous Drivers Refer to your operating system and peripheral manuals for information on installing drivers related to these items Note If you ordered a system...

Страница 73: ...ehind front panel 0 385 9 79 mm front panel protrusion 21 3 lbs 9 66 kg Electrical AC 100 240 VAC 50 60 Hz 1 0A 95W Nominal Power Supply 200 watts Mounting Panel mount or 19 rack mount Flat Panel 17 T...

Страница 74: ...to 80 RH non condensing 5 to 95 RH non condensing Shock 1 Operating Non operating 15g peak acceleration 11 msec duration 30g peak acceleration 11 msec duration Vibration 5 2000 Hz 1 Operating Non oper...

Страница 75: ...weak battery may have caused this error replace if necessary It may also indicate that CMOS has become corrupt DISK BOOT FAILURE INSERT SYSTEM DISK AND PRESS ENTER No boot device was found This could...

Страница 76: ...MEMORY ADDRESS ERROR AT Indicates a memory address error at a specific location You can use this location along with the memory map for your system to find and replace the bad memory chips MEMORY PAR...

Страница 77: ...EISA Configuration Utility FLOPPY DISK S FAIL 80 Unable to reset floppy subsystem FLOPPY DISK S FAIL 40 Floppy type dismatch HARD DISK S FAIL 80 HDD reset failed HARD DISK S FAIL 40 HDD controller dia...

Страница 78: ...floppy disk in A type format A s That will format the floppy and transfer the needed system files to it 2 Download the BIOS upgrade file and awdflash exe utility from an ICP web site to a temporary di...

Страница 79: ...NOT touch the keyboard reset button or power switch while flashing is in progress A progress bar on the screen will show the progress of the flashing 9 When the flashing process is complete you will...

Страница 80: ...4117T Light Duty Industrial PC Appendix C How to Upgrade a New BIOS 76 144811 B Install screen Figure C 1 BIOS Upgrade Screen...

Страница 81: ...ifications 69 Error messages power on self test 70 Extreme Graphics 2 14 Fuse replacement 60 General information 1 HDD 20 21 22 Installation driver 66 operating systems 65 Intel 855GME 14 15 Intel ICH...

Страница 82: ...erial port 18 Service and repairs 61 Side view of unit system setup 4 Specifications environmental 69 LCD display 2 touch screen 2 system bus 14 System setup arm mounting 13 panel mounting 9 reverse s...

Страница 83: ...905 607 3400 Northern Europe Sales 44 1604 790 767 Southern Europe Sales 39 011 770 53 11 144811 B Xycom Automation L L C 734 429 4971 Fax 734 429 1010 http www profaceamerica com Canada Sales 905 607...

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