non-conformities or visible defects regarding the Products and contact Company in writing
concerning return or repair. Our team shall provide on-site service within 24 hours after
receiving Customer's written notice. Customer must provide photos/video or other evidence
as a proof within 7 days.
The warranty period for
X·MAX
II Vaporizer begins on the date when the Product is
physically delivered to the Customer's site, and is valid for six months thereafter with a free
lifetime service guarantee.
Warranty option
1.Repair the product defect
2.Exchange the product with a new or functionally equivalent product
3.The limited warranty does not apply to normal perform a nee degradation of batteries or
neglect of use and non-adherence to cleaning instructions.
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Shipment of claim settlement
l.We will resend new product along with Customer's next order.
2.lf Customer does not plan to make a new order in the short term, Customer can pay the
resend shipping cost and ask to resend new product.
All requests and notices from all Customers under this warranty shall be emailed to
www.XVAPECIG.com
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