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HeiTel by Xtralis

CamDisc HNVR Product Guide

26419_04

13

3.5

System Environment

3.5.1

Overview of Software for Operation, Alarm Verification, and
Configuration

CamDisc HNVR is a standalone unit. Once installed and configured, it reacts to events, records these on a
continuous or on an event-triggered basis, transmits video and/or audio data, alarms to local and remote
receiver units, and additionally logs protocols locally. Only one of the following software packets, developed
by HeiTel especially for CCTV applications, is required for the PC based receiver/evaluation unit.

l

CamControl LITE

(part of CamDisc HNVR delivery) software for operation, alarm verification, and

configuration for single workstations with up to 6000 transmitters CamDisc HNVR, CamServer,
Cam4mobile, CamDisc, CamTel and/or CamLine. CamControl LITE software is used for setting up the
CamDisc HNVR.

l

CamControl PRO

software for operating, alarm verification and configuration of single workstation

applications. Enables simultaneous viewing of up to 9 transmitters. Maximum 6000 transmitters
(CamDisc HNVR, CamServer, Cam4mobile, CamDisc, CamTel and/or CamLine.

l

CamControl PLAYER

(included in CamDisc HNVR delivery) software for replay and evaluation of

CamDisc HNVR, Cam4mobile, CamDisc and PC archives, and integral part of CamControl LITE and
CamControl PRO. PC Kit CamDisc HNVR USB - external USB adapter - enables hard disk evaluation in
offline mode.

Note:

Information on other software solutions, in particular for integration into higher-level control centres
such as HeiTel's Event Management System(EMS) or the video wall software CamControl MV, is
available on request.

3.5.2

Compatibility of Software Versions

Ensure compatibility of CamControl software with your CamDisc HNVR. The table below provides an
overview:

Software

Compatible from version

CamControl LITE

4.53

CamControl PRO

4.16

CamControl PLAYER

3.36

CamControl Android

1.9

CamControl MV

1.1.9

CamControl iPhone

2.3.4

CamControl Windows Phone

1.0

Event Management System

1.6.0

PC requirements

Please refer to the appropriate CamControl software guide or EMS software guide for PC hardware and
software requirements.

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Содержание HeiTel CamDisc HNVR

Страница 1: ...CamDisc HNVR Product Guide February 2017 Document 26419_04 Software Version 4 58 ...

Страница 2: ......

Страница 3: ...ipment damage Xtralis is not responsible and cannot be held accountable for any liability that may arise due to improper use of the equipment and or failure to take proper precautions Only persons trained through an Xtralis accredited training course can install test and maintain the system Liability You agree to install configure and use the products strictly in accordance with the User Guide and...

Страница 4: ...here is a danger to equipment The danger could be loss of data physical damage or permanent corruption of configuration details Warning This icon is used to indicate that there is a danger of electric shock This may lead to death or permanent injury Warning This icon is used to indicate that there is a danger of inhaling dangerous substances This may lead to death or permanent injury Contact Us UK...

Страница 5: ... Assignment and Functionality 18 3 8 Removable Hard Disk 25 3 9 Device Reset 28 4 Commissioning 29 4 1 First Steps 29 4 2 General Configuration Information 30 5 Description of Site archive Features 33 5 1 Storage Concept 33 5 2 Logfile 41 6 Web Server 47 7 CamDisc HNVR Technical Data 51 7 1 Technical data for the HYBRID Card 4 53 8 Factory Settings 55 8 1 Interface Specifications 59 8 2 Declaratio...

Страница 6: ...CamDisc HNVR Product Guide HeiTel by Xtralis 6 26419_04 This page is intentionally left blank ...

Страница 7: ...D or our website www heitel com for the current firmware version Find information that could not be included in the guide at the time of printing in Supplement on page 65 Supplementary Guides Perform setup conveniently with CamControl LITE or CamControl PRO software Please read the notes on setup in the respective software guide The description of offline hard disk evaluation by PC is included in ...

Страница 8: ...CamDisc HNVR Product Guide HeiTel by Xtralis 8 26419_04 This page is intentionally left blank ...

Страница 9: ...ecording of pre alarm images individually adjustable to camera and event l Event triggered dial up by alarm contact motion detection only for analogue video signals technical alarm and routine call l Perfected for alarm verification and unique conformity with control centre applications l Full duplex voice communication by bidirectional audio transmission l Integrated audio recording l Integrated ...

Страница 10: ...automatic dial up and recording control l System and video signal monitoring l Camera and relay control l Timer control with calendar feature l Video multiplexer each with 4 video inputs with the HYBRID Card 4 expansion card maximum 2 cards per device CamDisc HNVR Options All options for the CamDisc HNVR can be conveniently integrated into your CamDisc HNVR unit or combined with your CamDisc HNVR ...

Страница 11: ...eries with these devices Please ensure that all listed components are included in the package Please contact your dealer in case of missing incorrect or damaged components Please keep the original packing if convenient This packing will facilitate return of the product 3 2 Accessories Hard disks and accessories l Frame mounted removable hard disk with up to 4000 GB capacity for HNVR series l PC Ki...

Страница 12: ... Do not block vents Provide sufficient air circulation for cupboard installations l Never expose the device to direct sunlight Keep it well away from other sources of heat radiators etc l Installation orientation vertical horizontal with a deviation of not more than 5 l It is essential that you maintain the required ambient conditions for outdoor installations Protect the device against atmospheri...

Страница 13: ...lications Enables simultaneous viewing of up to 9 transmitters Maximum 6000 transmitters CamDisc HNVR CamServer Cam4mobile CamDisc CamTel and or CamLine l CamControl PLAYER included in CamDisc HNVR delivery software for replay and evaluation of CamDisc HNVR Cam4mobile CamDisc and PC archives and integral part of CamControl LITE and CamControl PRO PC Kit CamDisc HNVR USB external USB adapter enable...

Страница 14: ...ights up continuously approx 45 seconds after switching on to indicate that the device is ready to operate 3 Pushbutton Reset not labelled Delete user specific passwords and user names by pressing pushbutton Reset e g with the tip of a ball point pen for 10 seconds until LED Power starts flashing Subsequently CamDisc HNVR will be restarted automatically No other passwords or setup data will be del...

Страница 15: ...R An illuminated LED Armed alarm enabled indicates alarms being forwarded to receiver units depending on device configurations The alarm enable status has no impact on picture recording 10 Alarm LED red An illuminated Alarm LED during alarm processing indicates the CamDisc HNVR alarm status An alarm may require confirmation by several receivers depending on device configuration 11 USB port USB dir...

Страница 16: ...45 socket Ethernet interface 10 100 MBit s Primarily provided as the interface to the evaluation network refer to Ethernet and ISDN Interface on page 22 6 Transp data Control interface 9 pin Sub D plug Transparent data interface RS 232 for bidirectional transmission of serial data between CamDisc HNVR and CamControl receiver unit The interface is prepared for POS functionality and serial remote co...

Страница 17: ...ion Function 10 Line in Jack socket Direct connection of an audio source with line level output refer to Audio Connections CamDisc HNVR on page 23 11 Line out Jack socket Direct connection of an audio source with line level input refer to Audio Connections CamDisc HNVR on page 23 ...

Страница 18: ...l a d Control input Arm Disarm input for enabling disabling dialup to a CamControl receiver PC controlled by Control in Al in and Motion Detection 8 Aux in3 Control input Auxiliary input 3 Reserved 9 Al in Control input Alarm input for dialup with automatic switching of video input 1 V1 in to a CamControl receiver unit Note The operation of this input always depends on the status of arm disarm inp...

Страница 19: ...ntrol receiver unit with active online connection l Error relay 21 R1 normally open Relay 22 R1 normally closed Relay 23 R2 Common Relay 24 R2 normally open Relay 25 R2 normally closed Relay 26 Aux in2 Control input Auxiliary input 2 Reserved 27 Ground Common ground for all inputs of type control input 28 to 32 Control in 6 10 Control input Camera control inputs for external contact triggered reco...

Страница 20: ...e Depending on the configuration these can be activated by Normally closed or Normally opened contacts Note The control inputs must always be activated such that they are potential free Input circuits of control inputs Wiring variants for voltage monitored control inputs In addition to standard wiring of control inputs the CamDisc HNVR permits different types of voltage monitoring Normally termina...

Страница 21: ...s to the status of the Logfile LED on the front of CamDisc HNVR l Error if Logfile LED on then error relay energised l No error if Logfile LED off then error relay de energised Examples for possible errors reported by error relay l Faulty DSP l Faulty video decoder l Faulty clock module l Memory error Note If the Error relay is not in use and the Logfile LED is illuminated Red this indicates syste...

Страница 22: ...lation of the ISDN Card Connecting to the telephone line when using the PSTN Card Connection to the telephone line RJ45 Pin Signal Meaning a1 b1 4 a1 Telephone signal 5 b1 Telephone signal 3 7 4 Terminal Transp data control interface Use 1 Transparent transmission of serial data between CamDisc HNVR and an interface unit Data will be transmitted unaltered between the devices 2 In POS Point of Sale...

Страница 23: ... RTS and CTS require wiring for proper operation The operating mode in question can be selected from a drop down menu Refer to the respective software guide for more information Pin assignment of RS 232 interface Connector end view 9 pin Sub D socket Pin Type Function Code designation 1 2 Output Transmit Data TxD 3 Input Receive Data RxD 4 5 Ground Ground GND 6 7 Input Clear to Send CTS 8 Output R...

Страница 24: ...pported Installing and mounting the HYBRID Card 4 When installing the HYBRID Card 4 always follow the installation instructions that come with the card The individual installation stages including a function test are described in these instructions Programming of the HYBRID Card 4 To set the parameters on the HYBRID Card 4 open the dialogue window Recorder settings HYBRID Card 4 using your CamCont...

Страница 25: ...gal reasons l Enhancing storage capacity by using several removable hard disks in turn This allows recording times of any duration l In addition to online evaluation CamDisc HNVR removable hard disks can be evaluated offline i e not by using CamDisc HNVR but a separate evaluation PC l Faster access to storage image data with separate evaluation PC Hard disk information Every hard disk is extensive...

Страница 26: ...profile When commissioning a new removable hard disk in combination with a new CamDisc HNVR unit the factory settings stored in the CamDisc HNVR unit will be used for automatic configuration of the removable hard disk After configuration with CamControl LITE or CamControl PRO software you can save your personal device configuration in the form of a profile in a CamDisc HNVR flash memory and use th...

Страница 27: ...following features l Digital transmission of live images by IP and or dialup connection l Remote configuration and maintenance by IP and or dialup connection l Alarm management control inputs motion detection for automatic dialup l System and video signal monitoring l Camera and relay control l Analog video output with switch function l Audio transmission All hard disk functions such as cyclical r...

Страница 28: ... the following l Baudrate for external Modem ISDN adapter l Modem string for external Modem ISDN adapter l MSN of internal ISDN adapter l IP address Subnetmask Gateway und Port of TCP IP connection l DNS entry l All alarm numbers included the fifth for HT connect l HT connect port and HT connect configuration l Keep site archive settings archive settings remain unchanged Using Hardware This reset ...

Страница 29: ...from the installation CD Please observe the installation information in the online guide of the same name This guide is included in the installation CD 5 Connect the CamDisc HNVR to the PC with the CamControl LITE software using a cable Use either the optional Nullmodem cable the USB cable or the network cable The last two cables listed are part of the fixed scope of delivery for your CamDisc HNVR...

Страница 30: ...nt e g caused by alarm contacts or the integrated motion detection on analogue cameras will be ignored at first and will only be processed after the post alarm time or after the adjustable retrigger time has elapsed When defining pre alarm and postalarm sequence New messages generated during an event e g caused by alarm or motion detection will be ignored at first and will only be processed after ...

Страница 31: ... can be configured to always dial all numbers The same telephone numbers will be used for routine calls and for technical alarms Alarm LED will remain active until the telephone number list has been processed according to the set repeats l Select option Alarm call in case of defective Hard Disk if you want to send a hard disk error message to a CamControl LITE station The connection will be establ...

Страница 32: ...CamDisc HNVR Product Guide HeiTel by Xtralis 32 26419_04 This page is intentionally left blank ...

Страница 33: ...red recording pre alarm and post alarm sequences can be recorded for individual events l An optional warning by relay is issued when the adjustable storage warning threshold is reached l Each camera track can be configured with overwrite protection on overrun or for automatic overwriting Camera tracks The CamDisc HNVR hard disk is divided into 4 or 10 camera tracks This allows you to specify the s...

Страница 34: ...configuration For remote evaluation with CamControl LITE or CamControl PRO software a message is displayed that only dedicated image export or switching removable hard disks will ensure permanent image storage Report period less than days This option allows the device to issue a warning Logfile LED error relay online evaluation logfile if the specified recording duration for an individual track ca...

Страница 35: ...s actual values may deviate due to changes in actual image data volume proportion of motion and selected resolution being considered Capacity tool Values based on practical experience can be determined with storage capacity calculation tool Capacity Tool developed by HeiTel Continuous recording Continuous recording is recording for a predefined period of time with adjustable recording speed The re...

Страница 36: ...his method can be combined with external sensors or integrated motion detection to optimise storage capacity In this case CamDisc HNVR only records in the event of the respective control input being activated or in the event of motion detection detecting motion The 4 10 control inputs at the 28 34 pin terminal block are permanently assigned to a particular camera Four input states can be used and ...

Страница 37: ... both states Figure 5 1 Permanent recording with state sensitive control input Continuous recording and edge trigger Permanent recording can be influenced by defining a certain edge A normally closed contact produces a positive edge upon opening from low to high Edge while a normally open contact produces a negative edge from high to low Edge upon closing The recording interval and the number of f...

Страница 38: ...ecording with external detectors It is important to consider the state of the respective control input Open or Closed In addition the recording interval and the number of frames to be recorded can be defined for each detected motion To calculate recording time multiply interval by number of frames Figure 5 3 Continuous recording with motion detection and edge sensitive control input Event triggere...

Страница 39: ...ater evaluation uses camera selective display For event triggered recording recording speed and recording duration can be specified separately for pre and post alarm sequences Event triggered recording has two advantages over continuous recording l Event triggered recording with defined pre and post alarm sequences allows for a more precise evaluation of images based on event selection The alarm i...

Страница 40: ...e edge upon opening from low to high Edge while a normally open contact produces a negative edge Edge upon closing Figure 5 5 Event recording triggered by control input Event triggered recording controlled by motion detection This mode triggers event recording with integrated motion detection with adjustable sensitivity and definable detection areas Figure 5 6 Event recording triggered by integrat...

Страница 41: ...tes CamDisc HNVR firmware version number no no D T Power off The device was switched off This entry is not written to the file until the device is switched on again no no D T Logfile cleared x y Logfile was deleted by feature Delete logfile in menu settings Site archive Field x displays name of registered user field y displays order of login 0 first 1 second etc no no D T Setup changed x y Device ...

Страница 42: ...error Field x indicates model of storage medium no yes D T Hardware error x Indicates a serious hardware problem Field x classifies the error Text display is as follows l Clock Timer module l Clear Flash Faulty flash memory l Write Flash Faulty flash memory l DSP Faulty DSP module l DSP RAM Faulty DSP memory l Shared memory Faulty memory module The device requires repair no yes D T No secure code ...

Страница 43: ...s camera 1 10 41 50 Alarm released by serial command camera 1 10 51 60 Camera position authentication camera 1 10 71 80 Alarm panel triggered alarm camera 1 10 81 90 Alarm triggered by picture warning threshold disk full for event recording camera 1 10 91 100 Alarm triggered by picture warning threshold disk full for continuous recording camera 1 10 101 110 Tamper alarm camera 1 10 111 120 PIR ala...

Страница 44: ... temperature observed in the device optional see column Optional temperature no D T Alarmcall OK x AR y The transmitter creates a log file entry if an alarm call was successful The entry will be created immediately after the login entry It indicates that the alarm call to the device IP address in field x was successful Field y indicates the alarm reason AR Example Alarmcall OK 192 168 31 6 AR 25 n...

Страница 45: ...has been closed yes no D T Control input x opened The control input indicated in field x has been opened yes no D T control input x sabotaged The control input indication in field x has been sabotaged yes no D T control input x alarmed The control input indication in field x has been alarmed yes no D T control input x secured The control input indication in field x has been secured yes no D T Alar...

Страница 46: ...e corresponding camera y has been sabotaged yes no D T External input x cam y alarmed The External input indication in field x with the corresponding camera y has been alarmed yes no D T External input x cam y secured The External input indication in field x with the corresponding camera y has been secured yes no D T External command XXXX OK The serial command XXXX was successfully processed XXXX ...

Страница 47: ...When this period of time expires the session ends The user is logged off and the logon page opens If transmitter configuration is changed using CamControl LITE or CamControl PRO the Web Server is reset If there are any active Web browser connections at the time then the following happens l No user defined in the transmitter Reset to live image of Camera 1 in Mainscreen viewing mode l At least one ...

Страница 48: ...live image is shown l Quadscreen Up to four live images are shown at the same time in two columns and two rows l Ten CamDisc VG 10 only Up to ten live images are shown at the same time in three columns and four rows l Handheld for Smartphones and PDAs This display mode dynamically attempts to optimize the size of the camera image in line with the size of the display screen However this mechanism m...

Страница 49: ...0 PTZ These PTZ controls are only available in Mainscreen viewing mode if a PTZ protocol has been activated in the transmitter settings and the current user is authorised accordingly If the selected camera has the corresponding PTZ functions you can control them by clicking the relevant buttons l Arrow buttons Clicking the arrow buttons allows you to control pan tilt functions l Magnifying glass a...

Страница 50: ...ality drop down menu corresponds to the highest image quality This mode also involves the largest amount of data transfer per image The default setting is The Camera and Quality drop down menus are only available in Mainscreen Quadscreen and Handheld viewing modes Logout The Logout button is only available if at least one user has been defined in the transmitter Clicking the Logout button logs the...

Страница 51: ...ording and playback at the same time online evaluation via local and remote receiver station or offline via removable HDD Multi Unicast Up to 6 IP or 5 IP and 1 dial up connection simultaneously Web Server Up to 4 IP connections via PC Smartphone PDA browser additional to 5 standard connections Video transmission of Live and recorded images Up to real time via IP LAN WLAN Internet DSL GPRS HSDPA C...

Страница 52: ...1 B Channel RJ45 connector PTZ Control Via onboard RS 232 485 422 interface screw clamp Transparent data channel control interface Via onboard RS 232 interface 9 pin Sub D Resistance monitored alarm inputs 4 or 10 alarm inputs camera related 1 general alarm input 1 arm disarm and 1 tamper input all on screw terminals Control outputs 2 relays system error and or remote control purposes changeover c...

Страница 53: ...ue video images 720x288 512x256 256x128 128x80 pixels and 16 bit colour depth Recording analogue video images 720x288 512x256 pixel and 16 bit colour depth Analogue video inputs 4 x BNC 1 Vss 75 Ohm with loop in outputs automatic termination Inputs and outputs are implemented mechanically in the CamDisc HNVR basic device General Installation In the CamDisc HNVR basic device in accordance with the ...

Страница 54: ...CamDisc HNVR Product Guide HeiTel by Xtralis 54 26419_04 This page is intentionally left blank ...

Страница 55: ...ed time zone Europe Time Zone Time zone GMT 01 00 Extra holidays No bank holidays for timer control defined Connections Network TCP IP 100 MBit rear panel description Ethernet Obtain an IP address automatically DHCP not activated IP address 192 168 31 95 Subnet Mask 255 255 255 0 1 GBit rear panel description IP Camera Obtain an IP address automatically DHCP not activated IP address 192 168 32 95 ...

Страница 56: ... no camera assigned to any group Motion detection zones With installed HYBRID Card 4 and at least one activated analogue video channel Enabled not activated Detection zones all active only visible on activation of motion fields for the corresponding camera Privacy zones With installed HYBRID Card 4 and at least one activated analogue video channel Privacy zones not defined Alarm Alarm inputs Arm D...

Страница 57: ...ctivated Commands Delete audio track not activated Track settings Operating mode Duplex Track division identical partitioning of maximum storage capacity for all camera tracks Video x in For all video inputs All set to continuous recording Event recording always enabled not activated Timer All set to continuous recording Overwrite protection not activated Warning at not activated preset 90 Report ...

Страница 58: ...ivated Reset offline activated Closed 10 s Serial channel Baud rate 9600 Mode 8N1 8 data bits no parity 1 stop bit Function Transparent EMA IDS intrusion detection system EMA Enabled not activated Port 6666 Synchronise device time with EMA not activated Message to be sent Address 00 00 00 not defined For all following line entries Event Off Camera 1 Message to be received Address 00 00 00 not defi...

Страница 59: ...nalogue camera channels Function Analogue Video Enabled not activated 8 1 Interface Specifications The table below contains an overview of the most important features of interfaces RS 232 and RS 485 interfaces Function RS 232 V 24 RS 485 Transmission type asymmetrical symmetrical Minimum number of wires Unidirectional 2 bidirectional 3 Bidirectional 2 System responses are not be processed Maximum ...

Страница 60: ...ion relates corresponds to the relevant electromagnetical immunity requirements of the Directive 2004 108 EC For the measurement of the electromagnetical immunity mentioned in the Directive the following standards and or technical specifications have been respected Consulted standards EN 61000 6 3 08 02 EN 55022 Kl B 09 03 EN 61000 3 2 12 01 EN 61000 3 3 5 02 EN 61000 6 2 08 02 EN 61000 4 2 12 01 ...

Страница 61: ...electromagnetical immunity requirements of the Directive 89 336 EEC For the measurement of the electromagnetical immunity mentioned in the Directive the following standards and or technical specifications have been respected Consulted standards EN 61000 6 3 08 02 EN 55022 Class B 09 03 EN 61000 3 2 10 98 EN 61000 3 3 10 98 EN 61000 6 2 08 02 EN 61000 4 2 12 01 3 03 03 4 07 02 5 12 01 6 12 01 EN 61...

Страница 62: ...ectronic scrap and to dispose of it in an environmentally friendly manner through a policy of Extended Producer Responsibility EPR Registration number of HeiTel Digital Video GmbH WEEE Reg No DE 31492502 Disposing of used equipment from private households in the European Union The symbol on the product its operating instructions or packaging indicates that this product may not be disposed of throu...

Страница 63: ...LED and reported by the Error relay depending on configuration With a warning threshold set to 100 the device will continue operation until the respective camera track on this disk is full Then recording on this track will be stopped until deletion will release recording again Video signal failure The condition will be indicated by the Logfile LED and reported by the error relay depending on confi...

Страница 64: ...sible causes Remedy All images are displayed in black and white instead of colour 1 The images were recorded in black and white 2 The PC graphics card is configured for 256 colours only 1 Change the CamDisc HNVR configuration with CamControl LITE software 2 Set the PC graphics card to more than 256 colours Pixel errors appear in the image consisting of individual or large numbers of coloured dots ...

Страница 65: ...ct Guide 26419_04 65 10 Supplement For information that could not be included in the guide at the time of printing please visit our firmware history section on our homepage http www heitel com en service downloads dir 02 firmware updates ...

Страница 66: ...CamDisc HNVR Product Guide HeiTel by Xtralis 66 26419_04 This page is intentionally left blank ...

Страница 67: ......

Страница 68: ...2223 Middle East 962 6 588 5622 Asia 86 21 5240 0077 Australia and New Zealand 61 3 9936 7000 A Disclaimer about this document statements about Intellectual Property Copyrights and Liability as well as a General Warning are available in an earlier section of this document Document No 26419_04 ...

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