
13
NITRO SCAN TOOL
Warranty
LIMITED MANUFACTURER’S WARRANTY
XtoolUSA
®
warrants the Nitro Scan Tools™ in compliance with this certificate, in effect for 24 months from the date of
purchase. In order to redeem the benefits provided to you by this warranty,
this documentation must be provided in
tandem with a verifiable proof of purchase,
as issued by an authorized Nitro Scan Tool™ distributor. This warranty
covers the free repair or replacement of any parts deemed faulty as a result of manufacturing defects. (For the most current
version of this agreement, please visit Nitroscantool.com/warranty).
This warranty does
not
cover:
(1) Damage or malfunctions caused by natural disasters or acts of God (lightning, fire, flood, earthquakes and other
external causes)
(2) Theft, misplacement, reckless, abusive, willful or intentional conduct associated with handling and use of the
Nitro Scan Tool™
(3) Faulty installation, repair, or maintenance by anyone other than a Nitro Scan Tool™ authorized service provider
(4) Damage to or failure of unauthorized aftermarket upgrades or add-on accessories.
(5) Consumer replaceable or consumable items, including but not limited to: cords, adapters and AC power adapter.
(6) Extreme environmental conditions (including extreme temperature or humidity) leading to problems such as
external condensation, overheating and mold
(7) Usage outside of the permitted or intended uses, as described by the manufacturer
(8) Malfunctions caused by improper operation by machine operator
(9) Damage caused by insect infestation or rodents
(10) Any machine whose serial number has been altered, defaced or removed
(10) Any machine whose software has been modified or altered beyond the normal scope of use
(11) Damage that is secondary, or any damage that would be ordinarily covered under a primary insurance policy
(e.g., car accident causes damage to the Nitro Scan Tool™)
(12) Protection against any other act or result not covered by this plan
(13) Any resultant damage to the Nitro Scan Tool™ that arises from one or more conditions described above
Except for the above cases, all qualifying malfunctions are eligible for free service within the warranty period. To assure your
request for service is handled efficiently, please contact XtoolUSA
®
customer service prior to sending us any product. We will
issue you a Repair Authorization Form that must be included when shipping your product to us. Failure to do so
will
result
in service delays.
Shipping and Handling Policy:
XtoolUSA
®
will contribute to the cost of shipping to and from our repair center, at our
discretion, and only within the Continental United States. After preliminary assessment, if your machine malfunction is
determined as uncoverable by this warranty, the entirety of all shipping costs will become your obligation. Failure to rectify
any outstanding shipping or repair charges will result in return shipping delays.
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