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2. Click
Remote
in the diagnosis application. The TeamViewer screen is
displayed, and the device ID will be generated.
3. Your partner must install the remote-control software on his/her tablet by
downloading the full version of the TeamViewer program
(http://www.teamviewer.com) online, and then start the software on his/her
tablet at the same time, to provide support and remote control of the tablet.
4. Provide your ID to the partner or Xtool technician, and then wait for
him/her to send you a remote-control request.
5. A pop-up window will be shown asking you to confirm to allow the
remote-control program to control your device.
6. Click
Allow
to accept, or click
Reject
to reject.
※
NOTE: Please contact Xtooltech's technical team in advance to book a remote
time and provide your Team Viewer ID ([email protected]).
Figure 9-1 Sample of Activating Team Viewer, Screen 1