XS Power
Intelli
SUPPLY
User Guide
Chapter 3
Chapter 3 will help you identify and remedy the common problems than can occur with the
Intelli
SUPPLY.
Please read this chapter before calling Customer Service. If you cannot solve the problem with the
Intelli
SUPPLY, record the information asked for on “Information About Your System” on the back page
and then call Customer Service.
WArNiNG: electric shock hazard
Do not disassemble the
Intelli
SUPPLY. The
Intelli
SUPPLY does not contain any internal user-serviceable
parts and attempting to service the unit yourself could result in electrical shock or burn.
• Power light does not come on when the power switch is flipped ON:
- Check fuse.
- Check cord and input power.
• Voltage LED will not illuminate for 12V, 14V or 16V:
- The battery is not connected.
- The battery is below 4.0V.
• Charge rate does not come up to the selected charge rate initially:
- The battery charger has already moved into stage two charging.
- Input voltage is below 120VAC.
- The battery may be defective and resisting the charge current.
• “Fault” indicator is illuminated:
- This illuminates when the battery cannot be completely charged in a 10 hour period at the
selected charge rate
To reset this error, switch the battery charger OFF and remove the battery connections. Insure the
battery polarity is correct. If you are charging a large battery at the 5A rate, try a higher charge rate. If
the error persists, replace the battery.
Troubleshooting
12
