For Warranty service and parts replacement (US users only), you must:
A. Call 1-855-855-8868 for a RMA (Return-Merchandise-Authorization) number.
B. Have original proof of purchase.
C. Use the original undamaged packaging or an industrial certified packaging method.
End user will be responsible to ship the unit (with RMA Number showing on the shipping label) to the
XPOWER Service Department. XPOWER to inspect, assess and advise the repairs needed and the
applicable cost, if any.
For users outside the US, please contact XPOWER Distributor in your country or region for Warranty
service and parts replacement.
This warranty does not cover or apply to defects due directly or indirectly to misuse, abuse, disassembly,
alteration, corrosive chemicals, improper voltage, fire, flood, negligence, accident, improperly or incorrectly
performed maintenance or repair, or failure to perform necessary maintenance or repair, or if the use of this
product is not in compliance with the instructions and specifications for its use.
XPOWER’s Limited Warranty covers the unit (excludes POWER CORD) from defects in material and
craftsmanship. The Warranty covers normal use for a term of one year from the original date of purchase
including parts, labor and one way shipping. Non-contiguous states must pay for roundtrip freight. A
purchase receipt must be provided.
XPOWER Limited Warranty (USA)
Important!
Service
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