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Fault or damage to your Xpelair product which is:
- not due to faulty materials or workmanship or which is due to circumstances
outside Xpelair’s control.
- caused by use of your Xpelair product for anything other than normal domestic
household purposes in the country where it was purchased.
- caused by any misuse, abuse or negligent use of the Xpelair product, including
but not limited to any failure to use it in accordance with the Operating
Instructions supplied with the product.
- caused by any failure to assemble, install clean and maintain your Xpelair product
in accordance with the Operating Instructions supplied with the product unless
this was carried out by Xpelair or its authorised dealers.
- caused by repairs or alterations to your Xpelair product not carried out by Xpelair
service personnel or its authorised dealer(s).
- caused by use of any consumables or spare parts for your Xpelair product which
are not Xpelair specified. A full range of Xpelair specified consumables, parts and
accessories is available at www.xpelair.co.uk
Terms and Conditions
The Xpelair Guarantee is valid for one calendar year from the date of purchase of
your Xpelair product from a recognised retailer in the country of purchase and use,
or the date of delivery of the product if later, always provided the original receipt
has been retained and is produced as proof of purchase.
You must provide to Xpelair or its authorised agents on request the original
receipt as proof of purchase and - if required by Xpelair - proof of delivery. If you
are unable to provide this documentation, you will be required to pay for any
repair work required.
Any repair work under the Xpelair Guarantee will be carried out by Xpelair or its
authorised dealer(s) and any parts that are replaced will become the property of
Xpelair. Any repairs performed under the Xpelair Guarantee will not extend the
Guarantee Period.
Any replacement of your Xpelair product by Xpelair during the Guarantee Period
will start the one-year Guarantee Period afresh from the date of delivery of the
replacement Xpelair product to you.
The Xpelair Guarantee does not entitle you to recovery of any indirect or
consequential loss or damage including but not limited to loss or damage to any
other property.
The Xpelair Guarantee is in addition to your statutory rights as a consumer and
your statutory rights are not affected by this Xpelair Guarantee.
Contact Xpelair
If you have any questions about what the Xpelair Guarantee covers and does not
cover or how to claim under the Xpelair Guarantee, please contact us:
GDC Group LTD, Millbrook House, Grange Drive, Hedge End, Southampton SO30
2DF
Telephone: 0844 879 3588
Email: [email protected]
Visit: www.gdcgroup.co.uk
