1.
I can't use the stylus to control the cursor.
a.
Uninstall the graphics tablet driver. If its uninstaller will not run, run the driver
allow it to uninstall the driver. Reboot, then connect the
your stylus.
b.
If the cursor responds to your pen input, the
graphics tablet's driver according to these steps
c.
Download the graphics tablet's latest driver from www.xp
onto the desktop and installation.
2.
How do I know that the graphics
After installing the driver, the graphics
on the bottom-right of your screen (Windows OS). Pen input will control the cursor and pressure
sensitivity will be functional in the driver UI
3.
How do I determine if a Problem is software or hardware related?
Connect and install the graphics tablet
properly on the new computer, you are experiencing a software issue
tablet drivers (including the Deco mini4&mini7&mini7W
computer, then reinstall the graphics
If you have any questions, please contact us at:
Web:
www.xp-pen.com
Email:
23
{ V. FAQ }
t use the stylus to control the cursor.
driver. If its uninstaller will not run, run the driver
o uninstall the driver. Reboot, then connect the graphics tablet to your computer and test
If the cursor responds to your pen input, the graphics tablet's hardware is functional. Reinstall the
s driver according to these steps (Windows):
s latest driver from www.xp-pen.com, then extract the
onto the desktop and installation.
graphics tablet driver installed successfully?
hics tablet's driver icon should be visible in your system tray
right of your screen (Windows OS). Pen input will control the cursor and pressure
sensitivity will be functional in the driver UI's "Pressure Test" tab.
if a Problem is software or hardware related?
tablet on a different computer. If the graphics
properly on the new computer, you are experiencing a software issue—confirm that
Deco mini4&mini7&mini7W) are uninstalled and removed from your
graphics tablet's driver.
If you have any questions, please contact us at:
driver. If its uninstaller will not run, run the driver's installer again, then
to your computer and test
s hardware is functional. Reinstall the
pen.com, then extract the ".zip" contents
should be visible in your system tray
right of your screen (Windows OS). Pen input will control the cursor and pressure
graphics tablet functions
confirm that all graphics
) are uninstalled and removed from your