41
English
TROUBLESHOOTING
Check the following guide for the possible cause of a problem before contacting service.
Technical Support of Xoro/MAS: Tel.: 040/77 11 09 17, Internet: www.xoro.de/support.htm
Sympton Cause
Correction
No power
The power plug is disconnected
Connect the power plug into the wall
outlet
No picture
•
The TV is not set into receive
DVD signal output
•
The video cable is not con-
nected securely
•
The DVD video mode is not
matched with the TV
•
Select the appropriate video input
on the TV so the picture from the
DVD player appears on the TV
screen
•
Connect the video cable into the
jacks securely
•
Refer to connecting to a TV
No sound
•
The audio cable is not con-
nected securely
•
The power of the equipment
with the audio cable is turned
off
•
The setting of output sound type
is not correct
•
Connect the audio cable into the
jacks
•
Turn on the equipment connected
with the audio cables
•
Set the audio settings correctly
The playback picture
has occasional
•
The disc is dirty
•
It is in fast forward or fast re-
verse playback
•
Eject the disc and clean it
•
Sometimes a small amount of pic-
ture distortion may appear. This is
not malfunction.
Brightness is unstable
or noises are produced
on playback pictures
•
The copy protection effect
•
Connect the DVD player to the TV
directly
The DVD player does
not start playback
•
No disc inserted
•
An unplayback disc in inserted
•
The disc is placed upside down
•
The disc is not placed within the
guide
•
A menu is on the screen
•
The parental lock function is set
•
Insert a disc
•
Check the disc type and colour
system
•
Place the disc with the correctly
•
Place the disc on the disc tray
correctly inside the guide
•
Clean the disc
•
Press the SETUP button to turn off
the menu screen. Cancel the paren-
tal lock function or change the
parental.
Buttons do not work
Power supply fluctuations or other
abnormalities such as static elec-
tricity may interupt correct
Turn the power on or off with the
POWER button or disconnect the
power plug and insert it into the wall
outlet again.
The remote control
does not work properly
•
The remote control is not
pointed at the remote sensor of
the DVD player.
•
The remote control is too far
from the DVD player.
•
The batteries in the remote
control are exhausted.
•
Point the remote control at the
remote sensor of the DVD player.
•
Operate the remote control within
about 7 m.
•
Replaced the batteries with new
ones.
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