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In case the products delivered are not free from defects in material
or workmanship, MAS Elektronik AG has the right to either repair or
replace the defective product at its choice. MAS Elektronik AG
manufactures and repairs goods using components which are new
or equivalent to new in accordance with industry standards and
practice. The warranty for wearing parts (e.g. rechargeable batteries) is limited to 6 months.
In case the device is equipped with internal data storage (e.g. hard disc drive, Flash drive), the
customer is responsible to backup his data before sending the device. MAS Elektronik AG is not
liable for any data loss on returned devices. MAS Elektronik AG reserves the right to reset returned
devices to factory defaults. Please note your personal settings for this reason.
MAS Elektronik AG is not liable for any accessories not belonging to original package content such
as DVDs, hard disc drives, Flash storage devices, batteries, etc.
This limited warranty covers the warranty requirements set by authorities in your country.
This limited warranty only is valid in the country the product was purchased. This limited warranty
does not cover finishes, accessories or batteries, nor does it cover damage resulting from accident,
misuse, abuse, dirt, water, battery leakage, tampering, servicing performed or attempted by
unauthorized service agencies. This limited warranty does not cover damages resulting from
firmware upgrades. Only in case of firmware upgrades needed to add functions promised at time of
purchase, such damages are covered by this limited warranty. For a correct and frictionless
completion of warranty or repairs you need a RMA No. You may obtain a RMA on the internet at
www.mas.de/FAQ or by telephone.
Please send the device in its original packing material, all standard accessories and a copy of the
invoice, a description of defect and the RMA No. to following address. Please note the RMA number
clear and in large numbers on the outer package.
MAS Elektronik AG
Weidegrund 3
21614 Buxtehude
Germany
Support
e-mail: support@ersservice.de
Hotline: +49 (0) 4161 800 24 24
Limited Warranty