XiVA musicm8 User Guide
33
Warranty
XiVA’s musicm8 product comes with a 2-year limited warranty (unless othewise
stated in local law), valid from the date of purchase. XiVA warrants in good
operating condition for the warranty period. XiVA warrants your musicm8 against
any defect in material and workmanship, under normal use, for the designated
warranty period. This warranty does not include non-XiVA installed software and/
or components. If the musicm8 malfunctions during the warranty period, XiVA (or
its distribution partner) will, at its discretion, repair or replace the product at no
charge, provided the product has not been subject to any misuse, abuse or non-
XiVA authorised alterations, modifications or repairs.
All expressed and implied warranties for the musicm8 product are limited in dura-
tion to the above period.
Under no circumstances shall XiVA be liable in any way to the user for damages,
including (but not limited to) lost data, lost information or other incidental or
consequential damages arising out of the use of, or inability to use, the musicm8
product. Additionally, XiVA reserves the right to revise or update its products,
software, or documentation without obligation to notify any individual or entity.
The warranty does not cover:
• Physical damage (however caused)
• Theft
• Loss
• Loss of data and data corruption
• General wear and tear
• Software configuration issues (after the first successful boot up, from date of
delivery)
• Software viruses
If you have modified or adapted your system without the specific permission of
XiVA, or where any maintenance work has been carried out by an unauthorized
third party, your warranty is considered to be null and void.
The warranty is void if:
• The product was operated/stored in abnormal use or maintenance conditions
• The product is repaired, modified or altered by an unauthorized person
• The product was subjected to abuse, neglect, electrical fault, improper packag
-
ing, accident or acts of nature
• The product was installed improperly
• The serial number of the product is defaced or missing
As a storage mechanism, under various circumstances, such as damage from
extreme conditions, eg floods, power fluctuations, or physical misuse or abuse,
the data on the hard disk may be inaccessible through normal operation. However
under such circumstances, the data may be recoverable through extraordinary
means offered by a specialized data recovery service. XiVA does not offer any data
recovery services. If you are unable to access data on your drive due to damage
such as that mentioned above, you may wish to consider contacting an independ
-
ent data recovery service.
Returning a machine
When returning a product to XiVA (or its distribution partner), you must include a
proof of purchase. Return requests cannot be processed without this. Shipment of
a returned musicm8 is entirely the responsibility of the purchaser.
When it is necessary for a musicm8 to be returned to XiVA (or its distribution
partner) for repair, you will be issued with Return Material Authorization (RMA)
paperwork that explains the terms on how the goods should be returned.
The RMA number must be clearly displayed on the outside of the return packag
-
ing. Packaging suitable for containing a fragile device must be used.
Note: any musicm8s which are returned to XiVA which do not have an RMA
number clearly visible on the packaging, or are poorly packaged, will not be ac
-
cepted.
Содержание musicm8
Страница 1: ......
