12
Troubleshooting
■
Snowflake spots occur in the TV images and
there is noise in accompanying sound.
1. Check if the antenna plug is loose or the cable is
in good condition.
2. Check the antenna type (VHF/UHF).
3. Adjust the direction and position of the antenna.
4. Try to use signal enhancer.
■
There is neither display nor sound on the screen.
The indication light is not on.
1. Check if the power line is connected.
2. Press the " " button on the TV.
■
Dotted line or strip disturbance occurs in TV
images.
Do not use electric hair dryer aside the TV
set and adjust the antenna direction to reduce
disturbance.
■
Double images occur on the TV screen.
1. Use high oriented antenna.
2. Adjust the direction of the antenna.
■
The images are colorless.
Enter "Picture" setting to adjust saturation.
■
The TV has no accompanying sound.
1. Adjust the volume to a proper degree.
2. Press [
MUTE
] key on the remote control to cancel
mute mode.
■
No signal input images show on the machine
screen. The indicator light is on.
1.Check if the signal connecting cable is loose or
falls off. Reconnect it.
2.The machine may be in standby mode, please
reboot.
■
Images displayed on the PC deviate. The screen
is not full or is exceeded. The display is fuzzy.
1. Use automatic adjustment function.
2. Enter "PC Image Mode" adjustment level or
vertical position.
3. Use the recommended mode.
■
The remote control distance is short or out of
control.
1. Remove the object to avoid blocking the remote
control receiving window.
2. Replace the battery.
■
The browser cannot access any link.
1. Ask the network administrator to obtain available
IP address and other parameters.
2. Check if the network connecting cable is normally
connected.
3. Consult the network service provider.
■
Online video play is very slow.
1. Please upgrade your network bandwidth to a
higher one.
2. Please try to replace with other addresses to
obtain better resources.
■
Machine is slow, system crash, can't operate the
machine.
Disconnect the power supply first, and connect the
power supply after about 1-2 minutes, then turn on
the TV again.