Xilica Audio Design Mini S4K1, Руководство пользователя, Страница: 13 / 29

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Connection Problems?
Yellow Network indicator
In Xilica Designer’s Network View, if there is a Yellow network connection indicator at the top left of the
device, the device is connected and online, but Not operational. To assist in identifying the problem, hover
your cursor over the device network indicator and a pop-up message will identify the problems it has
detected.
Probable causes include:
Non-DHCP Connection
When you are Not connected to a DHCP enabled router/switch/server, the device will revert to its auto-
configured IP Address (169.254.64.64). In Network View, you can view the IP address displayed for your
device(s). If the default IP address is shown, the default IP address is in effect.
If the default IP address is incorrect, please follow the ‘IP Reset’ instructions below.
For multiple devices connected to the network with no DHCP available, the user will have to manually assign
unique IP addresses to each device. Please refer to ‘Manual IP address assignment’ and ‘Assigning a Static IP
Address to your computer’ on Page 15-17.
DHCP Connection
If you are connected to a DHCP enabled router/switch,
1.
Reboot the router/switch.
2. Restart the device.
3. Shut down the Xilica Designer software and restart the program again.
4. The network connection indicator should now be green, indicating that the processor is connected,
online and operational.
Note: If you are Not connecting via Wi-Fi, turn off your device’s Wi-Fi so the device can connect to the
desired network.
If the connection indicator is still Yellow (connected but Not operational) after the reboot procedure, it is
possible that the device is holding onto a previously assigned IP address and is not allowing the processor to
revert to its default IP address. To resolve this issue, the processors’ network settings and password need to
be reset. Please follow the IP reset / Reset processor network settings and password procedure.
IP Reset / Reset Device Network Settings
1. Shut down the Xilica Designer software.
2. Power Off the device.
3. At the back of the device, you will see a small, recessed push button labelled “IP Reset”.
4. Push the IP Reset button inward.
5. While holding the button pushed in, power up the device.
6. Wait 5-10 seconds after power up until the orange “Network” light begins to flash, and then release
the IP Reset push button.
7. Wait for the device to power up completely. This may take up to several minutes.
8. Open the Xilica Designer software and select “Start Network View”
9. In Network View, the network status indicator should now be green (Connected and operational)
If the default IP address of 169.254.64.64 is not shown, you’re either using an incorrectly configured
Static IP setup, or the DHCP server still isn’t available to the device.
NeuPanel: Connection troubleshoot