XIEGU XPA125, Руководство по эксплуатации, Страница: 13 / 15

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After sales service policy
1. Warranty clause :
When buyer from the point of sale who has obtained the authorization of
XIEGU to buy our products, within two weeks after purchase, if host,
multifunctional microphone, shell structure of the host, the USB data lines,
power lines appear the performance fault of non-human damage, the buyer
can be in the original place of purchase to enjoy a free replacement service.
The transport costs borne by the seller.
When buyer from the point of sale who has obtained the authorization of
XIEGU to buy our products, in more than two weeks and within a year, if host,
multifunctional microphone, shell structure of the host, the USB data lines,
power lines appear the performance fault of non-human damage, the buyer
have the right to enjoy free repair service. The transportation cost of the
product from the buyer to the original place of purchase is to be borne by the
buyer.
When buyer from the point of sale who has obtained the authorization of
XIEGU to buy our products, beyond one year later, if host, multifunctional
microphone, shell structure of the host, the USB data lines, power lines appear
the performance fault of non-human damage, the buyer can apply for
maintenance services in the original place of purchase. The maintenance cost
and the transportation cost will be borne by the buyer.
The warranty period is calculated from the date of the purchase of the
product.
2. Warranty limitation clause:
The following restrictions on the warranty services, applicable to the host
and all accessories
，
meet one of the following circumstances, we will cancel
the warranty:
A
．
Without permission and authorization, modification, removal,
maintenance of the host’s chip;
B
．
Change product’s embedded software;
C
．
Immersed in liquid, broken, or man-made external damage;
D
．
Over the warranty period (including additional warranty period);
E
．
Product’s serial number, after sales service card serial number does not
correspond, missing, is torn or blurred;
F
．
Products belong to seller who did not obtain the authorization of XIEGU.
Meet one of the following conditions, it does not belong to the scope of
the warranty:
A. Damage caused by improper use of the user
；
B. The damage caused by an accident
；
C. Damage due to incorrect testing, maintenance, debugging, or other