23
FREQUENTLY ASKED QUESTIONS
Q:
The Touchscreen responds slowly or improperly;
what’s wrong?
A:
Perhaps the screen is dirty, or sometimes the protective
cover prevents the tablet from recognising your inputs.
1.
Wipe the surface of the laptop until it is clean with a lint
free cloth;
2.
Remove any protective covers from the touch screen.
Q:
There is no wireless connection; how do I set this up?
A:
Check if the wireless radio is on. See Wi-Fi setting.
1.
Try to get closer to the wireless access point.
2.
Reset the wireless router if using a private network;
open the browser to view the landing page if using a
public network.
Q:
The Touchpad of the keyboard is not functioning?
A:
There are two possible reasons for this problem.
One is that the keyboard has not been connected properly.
If so, not only the Touchpad, but also the other keys will not
function. In this case, reconnect the keyboard.
The second
reason is that the Touchpad has been deactivated.
Press the function keys to activate it.
Q:
The screen of the XIDU PhilBook turns completely dark
suddenly. What’s wrong with it? What can I do?
A:
Once the remaining capacity of the battery is less than
4%, the screen will turn black automatically. It enters
S4 mode
(i.e. hibernating status). All running data will be
saved on the HDD. Under such circumstance, the user
can recharge the battery with the supplied power adapter
for 5 minutes before rebooting it again.