Repair and Delivery Support Center
au Support
For repair or replacement cell phone delivery service
(Toll free)
From au mobile phones/UQ mobile phones/general subscriber phones
Business hours: 9:00 to 20:00 (7 days a week)
(Service for members of Repair and Delivery Support/Repair and Delivery Support with
Cloud)
You can check your fee, points, and
contract details and do various
procedures.
* For povo users, check above with povo
2.0/povo 1.0 app.
Provides various support information
useful for solving your problem.
App/Website
■My au app
■au Support (web)
Consult us anytime/anywhere simply by
chat!
AI answers you soon all day and our
advisor guides you in detail.
Message
http://kddi-l.jp/mFH
UQ mobile Support
<For UQ mobile users>
<For au users>
You can check your remaining data,
billing, and subscription of services.
App/Website
■My UQ mobile (app)
Consult us anytime/anywhere simply by
chat!
AI answers you soon all day and our
advisor guides you in detail.
Chat
Provides various support information
useful for solving your problem.
■UQ mobile Support (web)
http://kddi-l.jp/FJ7
0120-925-919
For download
For download
(Japanese)
http://kddi-l.jp/Gf9
(Japanese)
http://kddi-l.jp/jQX
(Japanese)
http://kddi-l.jp/Bz6
(Japanese)
http://kddi-l.jp/j9z
(Japanese)
(Japanese)
Seller:KDDI Corporation, Okinawa Cellular Telephone Company
Importer:Xiaomi Technology Japan Co., Ltd.
Manufacturer:Xiaomi Communications Co., Ltd.
Mobile phone and PHS operators collect and
recycle unused telephones, batteries and battery
chargers at stores bearing the logo regardless
of brand and manufacturer to protect the
environment and reuse valuable resources.
December 2023, 1st Edition