XFtp TPNA-1000, Руководство пользователя

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1.3
TPNA-1000 - Section I: The Basics
Helpful Website
The following website contains general information which may be of interest to you:
http://www.trilithic.com
Trilithic’s website contains product specifications and information, tips, release information,
marketing information, Frequently Asked Questions (FAQs), bulletins, and other technical
information. You can also check this website for product updates.
Where to Get Technical Support
Trilithic technical support is available Monday through Friday from 8:00AM to 5:00PM EST.
Callers in North America can dial 1-317-895-3600 or 1-800-344-2412 (toll free). International
callers should dial 1-317-895-3600 or fax questions to 1-317-895-3613. You can also e-mail
technical support at
techsupport@trilithic.com .
For quicker support response when calling or sending e-mail, please provide the following
information:
• Your name and your company name
• The technical point of contact (name, phone number, e-mail)
• The TPNA-1000 serial number, firmware and hardware version numbers
• A detailed description of the problem you are having, including any error or information
messages
1. General Information
Chapter 1