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9 Problem Solving

108

Xerox CopyCentre/WorkCentre/WorkCentre Pro 123/128/133 Quick Reference Guide

The Finisher does not stack output correctly.

• Check that the paper tray guides are

locked into position against the paper.

Pages in the set are not stapled.

• Check that the paper tray guides are

locked into position against the paper.

Paper delivered to an output tray is not
properly stacked up.

• Flip over the paper stack in the paper tray,

or rotate it head to toe.

Paper curls.

• Check that the paper is loaded correctly.

Load paper in Trays 1, 2, 3 and 4 seam
side up.

• Load paper in the Tandem Tray Module

and bypass tray seam side down.

• Load custom media in the bypass tray.
• Refer to

the Paper and Other Media

chapter

for procedures.

Cannot store a document for secure polling
due to full memory.

• Cancel the operation and try again later

when additional memory is available.

Symptom

Recommendation

Содержание WorkCentre Pro 128

Страница 1: ...CopyCentre WorkCentre WorkCentre Pro Quick Reference Guide 604P18037 ...

Страница 2: ...the capabilities of your device The Customer Documentation CD ROM supplied with your product includes a User Guide with instructions for optional configurations with Fax and Scanning functions The System Administration Guide provides instructions on how to connect the device to a network Load the content of the CD on your computer s hard drive for future reference ...

Страница 3: ...nd technical updates will be added in subsequent editions of the documentation For the latest information go to www xerox com Products Subject To Ordinary Export Regulations An export of this product is strictly limited in accordance with Laws concerning Foreign Exchange and Foreign Trade of Japan and or the export control regulations of the United States You must obtain if you wish to export this...

Страница 4: ...10 Laser Safety Information 11 Operational Safety Information 11 Maintenance Information 12 Ozone Safety Information 12 For Consumables 12 Radio Frequency Emissions 13 Product Safety Certification 13 Regulatory Information 13 CE Mark 13 For FAX Function 14 Regulatory Information for RFID 16 Environmental Compliance 17 USA 17 Canada 17 Europe 18 About License 18 Illegal Copies 20 USA 20 Canada 22 O...

Страница 5: ...37 Copying Procedure 37 1 Load the Documents 37 2 Select the Features 39 3 Enter the Quantity 40 4 Start the Copy Job 40 5 Confirm the Copy Job in the Job Status 40 Stop the Copy Job 41 Basic Copying 41 Reduce Enlarge 42 Paper Supply 43 2 Sided 45 Copy Output 46 Image Quality Copy 48 Original Type 48 Lighten Darken 49 Sharpness 49 Auto Exposure 50 Scan Options Copy 50 Bound Originals 51 2 Sided Bo...

Страница 6: ...ments 70 2 Select the Features 71 3 Specify the Destination 71 4 Start the Fax Internet Fax Job 72 5 Confirm the Fax Internet Fax Job in the Job Status 72 Stop the Fax Internet Fax Job 72 5 Scan E mail 75 Scanning Procedure 75 1 Load the Documents 76 2 Select the Features 76 3 Start the Scan Job 77 4 Confirm the Scan Job in the Job Status 77 5 Save the Scanned Data 77 Stop the Scan Job 78 6 Print ...

Страница 7: ...put Trays 92 Replacing the Drum Cartridge 92 Replacing the Toner Cartridge 93 Loading Staples 93 9 Problem Solving 95 Fault Clearance Procedure 95 Paper Jams 96 Paper Jams in Cover A 98 Paper Jams in Cover B 99 Paper Jams in Cover C 100 Paper Jams in Cover E 100 Paper Jams in Trays 1 2 and 3 4 Optional 101 Paper Jams in the Tandem Tray Module Optional 101 Paper Jams in Tray 5 Bypass 102 Paper Jams...

Страница 8: ...tact our experts at the Xerox Welcome Center A local representative telephone number may have been provided when the product was installed For convenience and future reference please record the telephone number in the space below Welcome Center or local representative telephone number Xerox US Welcome Center 1 800 821 2797 Xerox Canada Welcome Center 1 800 93 XEROX 1 800 939 3769 When you call the...

Страница 9: ...uide are described in the User Guide on the Documentation CD ROM or on the website www office xerox com support Related Information Sources The following additional sources of information are available for the machine Xerox CopyCentre WorkCentre WorkCentre Pro 123 128 133 User Guide Xerox CopyCentre WorkCentre WorkCentre Pro 123 128 133 System Administration Guide The On line Help systems Print Dr...

Страница 10: ...followed Electrical Supply This product shall be operated from the type of electrical supply indicated on the product s data plate label If you are not sure that your electrical supply meets the requirements please consult your local power company for advice WARNING This product must be connected to a protective earth circuit This product is supplied with a plug that has a protective earth pin Thi...

Страница 11: ...ated ampere and voltage of this equipment If the machine needs to be moved to a different location contact a Xerox Service Representative or your authorized local representative or service support organization Z Improper connection of the equipment grounding conductor can result in an electric shock X Do not place this equipment where people might step on or trip over the power cord X Do not place...

Страница 12: ...let if you are unable to insert the plug into it Never use a plug that lacks an earth connection terminal to connect the product to an electrical outlet Always follow all warnings and instructions that are marked on or supplied with the equipment Always exercise care when moving or relocating equipment Please contact your local Xerox Fuji Xerox Service Department or your local support organization...

Страница 13: ... Keep all these materials out of the reach of children Do not remove covers or guards that are fastened with screws There are no parts behind these covers that you can maintain or service Do not perform any maintenance procedures unless you have been trained to do them by an authorized local dealer or unless a procedure is specifically described in the customer documentation Ozone Safety Informati...

Страница 14: ...his equipment to maintain compliance with FCC regulations in the United States and the Radiocommunications Act 1992 in Australia New Zealand as applicable Product Safety Certification This product is certified by the following Agency using the Safety standards listed This product was manufactured under a registered ISO9001 Quality system Regulatory Information CE Mark The CE mark applied to this p...

Страница 15: ...gram this information into your machine refer to customer documentation and follow the steps provided Data Coupler Information This equipment complies with Part 68 of the FCC rules and the requirements adopted by the Administrative Council for Terminal Attachments ACTA On the rear of this equipment is a label that contains among other information a product identifier in the format US AAAEQ TXXXX I...

Страница 16: ...anty period is null and void This equipment must not be used on party lines Connection to party line service is subject to state tariffs Contact the state public utility commission public service commission or corporation commission for information If your office has specially wired alarm equipment connected to the telephone line make sure that the installation of this Xerox equipment does not dis...

Страница 17: ...the event of a problem you should contact your authorized local dealer in the first instance This product has been tested to and is compliant with TBR21 a specification for terminal equipment for use on analogue switched telephone networks in the European Economic Area This product provides a user adjustable setting of the country code Refer to the Customer Documentation for this procedure Country...

Страница 18: ...r shut off completely after a specified period of use These energy saving features can reduce product energy consumption by half when compared to conventional equipment Recovery times from low power mode 12 sec Recommended types of recycled paper Type 3R91165 Canada Environmental ChoiceM Terra Choice Environmental Services Inc of Canada has verified that this product conforms to all applicable Env...

Страница 19: ...ation and or other materials provided with the distribution 3 Neither the name of the Institute nor the names of its contributors may be used to endorse or promote products derived from this software without specific prior written permission THIS SOFTWARE IS PROVIDED BY THE INSTITUTE AND CONTRIBUTORS AS IS AND ANY EXPRESS OR IMPLIED WARRANTIES INCLUDING BUT NOT LIMITED TO THE IMPLIED WARRANTIES OF...

Страница 20: ... LIMITED TO THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE ARE DISCLAIMED IN NO EVENT SHALL THE OpenSSL PROJECT OR ITS CONTRIBUTORS BE LIABLE FOR ANY DIRECT INDIRECT INCIDENTAL SPECIAL EXEMPLARY OR CONSEQUENTIAL DAMAGES INCLUDING BUT NOT LIMITED TO PROCUREMENT OF SUBSTITUTE GOODS OR SERVICES LOSS OF USE DATA OR PROFITS OR BUSINESS INTERRUPTION HOWEVER CAUSED AND ON ...

Страница 21: ...n code you must include an acknowledgement This product includes software written by Tim Hudson tjh cryptsoft com THIS SOFTWARE IS PROVIDED BY ERIC YOUNG AS IS AND ANY EXPRESS OR IMPLIED WARRANTIES INCLUDING BUT NOT LIMITED TO THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE ARE DISCLAIMED IN NO EVENT SHALL THE AUTHOR OR CONTRIBUTORS BE LIABLE FOR ANY DIRECT INDIRECT ...

Страница 22: ...of value of whatever denomination which have been or may be issued under any Act of Congress 2 Adjusted Compensation Certificates for Veterans of the World Wars 3 Obligations or Securities of any Foreign Government Bank or Corporation 4 Copyrighted materials unless permission of the copyright owner has been obtained or the reproduction falls within the fair use or library reproduction rights provi...

Страница 23: ...rs or designs used by or on behalf of the Government of Canada or of a province the government of a state other than Canada or a department board Commission or agency established by the Government of Canada or of a province or of a government of a state other than Canada 7 Impressed or adhesive stamps used for the purpose of revenue by the Government of Canada or of a province or by the government...

Страница 24: ...oduct is part of the program For more information about Xerox environmental programs visit www xerox com environment or for recycling and disposal information contact your local authorities In the United States you may also refer to the Electronic Industries Alliance web site www eiae org European Union Application of this symbol on your equipment is confirmation that you should not dispose of the...

Страница 25: ...1 Before Using the Machine 24 Xerox CopyCentre WorkCentre WorkCentre Pro 123 128 133 Quick Reference Guide ...

Страница 26: ...ing on machine configuration However machine features described here remain the same For more information on available options not described here visit the Xerox website or contact your Xerox Sales Representative Machine Components The following diagrams show the standard and optional components of the machine Configuration may vary depending on the model NOTE Depending on the configuration the Do...

Страница 27: ...upplied from Tray 1 2 3 or 4 For more information refer to 2 Sided in the Copy chapter on page 45 Trays 3 4 At the base of the machine the following optional trays will be available depending on the configuration Two Tray Module Can be added to the standard 2 tray configuration Each tray can hold 500 sheets of 20 lb bond or 80 g m2 paper Tandem Tray Module Can be added to the standard 2 tray confi...

Страница 28: ...ange languages 4 Power Saver green light Indicates whether the machine is in power saver mode Also cancels Low Power Mode or Sleep Mode 5 Clear All Resets to the default settings and displays the first screen for the current pathway 6 Interrupt Temporarily interrupts a job for programming a priority job 7 Stop Suspends or cancels a job depending on the job type When multiple jobs are being process...

Страница 29: ...tween screens 3 Select the required service Copy Allows you to copy documents in various ways For example you can produce output which has been reduced or enlarged to a different size or copy two or four independent documents onto one sheet of paper For more information refer to the CopyUser Guide E mail Allows you to send scanned documents by e mail in various ways For example you can set the den...

Страница 30: ...ing in the Scan E mail chapter and Services in the CentreWare Internet Services chapter on User Guide Scan to Mailbox Enables the confidential mailbox or polling feature by storing the scanned documents to private mailboxes For more information refer to Save in Scan to Mailbox in the Scan E mail chapter on User Guide Scan to FTP SMB Allows you to scan and store documents to specified destinations ...

Страница 31: ...ack of the machine is in the reset position Powering Off When you switch off the machine if it is equipped with the optional hard disk it remains on for approximately 10 seconds while it stores files and prepares for shutdown The machine then shuts down completely NOTE Wait at least 20 seconds between powering the system on and off Failure to do this could cause damage to the hard disk Ground Faul...

Страница 32: ... the control panel and lights up when the power saving feature is enabled The power saving feature operates in the following two modes Low Power Mode Sleep Mode Low Power Mode The machine automatically switches to the Low Power Mode after a certain period of time from the last copy fax scan or print operation In this mode the touch screen is turned off and the Power Saver light is on The Low Power...

Страница 33: ...n the machine enters the Low Power Mode For more information refer to Auto Power Saver in the Setups chapter on User Guide NOTE By default the machine skips the Low Power Mode and switches directly to the Sleep Mode after 15 minutes of inactivity Changing the Default Time Settings This section describes how to change the default time settings using the Key Operator access If you need assistance or...

Страница 34: ...he System Administrator Menu screen 4 Select System Settings on the System Settings screen 5 Select Common Settings on the System Settings screen 6 Select Machine Clock Timers on the Common Settings screen 7 Select the required option 8 Select Change Settings 9 Change the value using the scroll buttons or select required options 10 Select Save ...

Страница 35: ...e All Services Features Job Status Machine Status NOTE These buttons do not respond when the machine is in the System Settings mode All Services Use this button to access all the services available on the machine NOTE The arrangement of service icons displayed on the screen can be changed by the Key Operator 1 Press the All Services button on the control panel 2 Use the scroll buttons to switch be...

Страница 36: ...t It can also check delete or print various special printings or the documents in the public mailbox of the machine For more information refer to the User Guide Machine Status Use this button to check the machine status the billing meter the status of the toner cartridge or print various reports For more information refer to the User Guide Job Interrupt Use this feature to temporarily suspend the ...

Страница 37: ...cycled paper in the machine benefits the environment with no degradation in performance Xerox recommends recycled paper with 20 post consumer content which can be obtained both through Xerox and other office suppliers Contact your Xerox representative or go to www xerox com for more information on other types of recycled paper ...

Страница 38: ...may need an account number before using the machine To get an account number or for further information contact the Key Operator 1 Load the Documents Document input areas are as follows Document feeder for single or multiple documents Document glass for single documents or bound originals NOTE The document glass cover will be fitted in the non document feeder configuration NOTE The machine automat...

Страница 39: ...e document feeder For information on how to copy mixed size originals using the document feeder refer to Mixed Size Originals on page 53 1 Before loading the documents into the document feeder remove all staples and paper clips 2 Insert the documents neatly into the document feeder face up The first page should be on top with the headings towards the back or left of the machine 3 Place the stack i...

Страница 40: ...ng screen are those used most often NOTE Only those features relevant to the machine configuration will be available 1 Press the All Services button on the control panel 2 Select Copy on the All Services screen Ensure that the Basic Copying screen is displayed NOTE If the Authentication feature is enabled you may be required to enter the user ID and password if one is set up If you need assistance...

Страница 41: ...the upper right hand corner of the touch screen NOTE To cancel an incorrect entry press the C button and enter the correct quantity 4 Start the Copy Job 1 Press the Start button Each document is scanned only once The number of copies remaining is displayed in the upper right hand corner of the touch screen While copying if the document feeder or document glass is ready and the machine is equipped ...

Страница 42: ...lect the Start button on the control panel to resume the suspended copy job 2 If required press Job Status button to display the Job Status screen To exit the Job Status screen press the Features button 3 Press the C button on the control panel to delete the suspended copy job Basic Copying This section describes the basic features for a copy job on the Basic Copying screen For information on the ...

Страница 43: ...elected in Paper Supply If Auto Size Detect is selected for Paper Size in Tray 5 Bypass pressing the Start button will result in an error Presets Allows you to select a reduction enlargement ratio from the two most frequently used presets set up by the Key Operator More Displays the Reduce Enlarge screen Reduce Enlarge Screen Allows you to select or specify the reduction enlargement ratio on this ...

Страница 44: ...ray 1 is selected automatically even if Auto is selected in Paper Supply Paper Supply The available paper trays are displayed on the touch screen together with the media size and orientation preset for each tray When changing the size or type of media in the tray the tray must be reprogrammed by the Key Operator to match the media being loaded For more information on reprogramming the tray contact...

Страница 45: ...he preprogrammed trays Up to a 10 mm or 0 4 inch stack of paper approximately 95 sheets of 80 g m2 paper can be loaded into the bypass tray Follow the steps below to make full use of the bypass tray 1 Select Bypass Tray on the Paper Supply screen 2 Select the required option 3 Select Save Paper Size Auto Size Detect Automatically senses the paper size fed from the bypass tray Standard Size Display...

Страница 46: ...n NOTE The double sided copy option cannot be used with the following paper types Transparency Lightweight Heavyweight Labels cover stock as well as paper already printed on one side i e scrap paper 1 J 1 Sided Produces single sided copies from single sided documents 1 J 2 H to H Produces double sided copies from single sided documents 2 J 2 H to H Produces double sided copies from double sided do...

Страница 47: ...size error may occur while processing the job When this happens the finisher contains the wrong size paper already processed up to this point If the machine displays The paper size orientation currently loaded in Tray 5 Bypass is different from the setting or The paper size orientation in Tray X is different from the selected size Load xxx on the touch screen open the Finisher Top Cover and remove...

Страница 48: ...tput and specify the output tray 1 Select More for Copy Output feature on the Basic Copying screen 2 Select the required option 3 Select Save Staple Position Select one of the five options displayed to specify the staple position Collation Auto Automatically applies sorting methods for copy output Refer to the Auto option explained previously Collated Delivers the specified number of copy sets in ...

Страница 49: ... of the Extended Tray Module used If the optional finisher is installed select Offset Stacking Module to enable the Center Output Tray Image Quality Copy This section describes the features used to adjust the quality of the output image using the Image Quality options For more information on the features available refer to the following Original Type page 48 Lighten Darken page 49 Sharpness page 4...

Страница 50: ...and an appropriate quality mode is selected for individual areas Photo Use this option to copy documents that contain photographs only Pencil Text Use this option to copy documents written in pencil These images are light and difficult to see and are therefore printed darker Lighten Darken This feature allows you to select the density for copying documents 1 Select Lighten Darken on the Image Qual...

Страница 51: ...ct Save Scan Options Copy This section describes the Scan Options used to adjust the layout For more information on the features available refer to the following Bound Originals page 51 2 Sided Book Copy page 52 Original Size page 52 Mixed Size Originals page 53 Border Erase page 54 Margin Shift page 54 Image Rotation page 56 Mirror Image Negative Image page 57 Original Orientation page 58 1 Press...

Страница 52: ...s of an open book from left to right Right Page then Left Copies both pages of an open book from right to left Top Page then Bottom Copies both pages of an open book from top to bottom Both Pages Copies both pages of an open book Left Page Only Copies only the left side page of an open book Right Page Only Copies only the right side page of an open book Top Page Only Copies only the upper side of ...

Страница 53: ...hen Bottom Copies both pages of an open book from top to bottom Start Page End Page Displays the 2 Sided Book Copy Start Page End Page screen Specifies the front or back of the page to be the starting or ending side for copying The specified page sides must be identified using the bound originals Center Erase Erases printing of the central gutter area of the book that tends to be shadowed Use the ...

Страница 54: ...This feature allows you to load different size documents in the document feeder at the same time NOTE To enable the feature select Auto Size Detect on the Original Size screen NOTE To use this feature the document orientation must be specified to indicate top of the document in Original Orientation on the Output Format screen NOTE When loading standard size documents you may still see a message as...

Страница 55: ...ets are set up by the Key Operator If you do not want to erase any edge and or center width select Variable Erase and select 0 0 using the scroll buttons Variable Erase Allows you to adjust the amount of deletion from the edge or center of the documents Enter the amount you want to erase from the top bottom right left and center margins Up to 50 mm 2 inches can be entered Margin Shift This feature...

Страница 56: ...2 Displays the Margin Shift Side 2 screen Margin Shift Side 1 Screen Use this feature to move images on the Side 1 page 1 Select Margin Shift Variable Shift in the Margin Shift screen 2 Select Side 1 to display the Margin Shift Side 1 screen 3 Select the required option 4 Select Save No Shift Disables the feature Auto Center Automatically moves images to the center of the paper Corner Shift Moves ...

Страница 57: ...or the movement Variable Shift Moves images by specified amounts on the paper You can specify up to 50 mm 2 inches for both dimensions using the scroll buttons Independent Shift Allows you to make settings for Side 2 independently from the settings for Side 1 Mirror Shift Automatically places the image on the Side 2 page matching the position of the image on the Side 1 page Image Rotation This fea...

Страница 58: ...le position This option is available only when the finisher is installed on the machine Portrait Orientation Left Edge Rotates the image to align the top of a landscape document with the left side of a portrait document Portrait Orientation Right Edge Rotates the image to align the top of a landscape document with the right side of a portrait document Mirror Image Negative Image This screen offers...

Страница 59: ...ion when the top of the document is orientated towards the back of the machine Head to Left Select this option when the top of the document is orientated towards the left of the machine Output Format Copy This section describes features that enhance the appearance of a copy job For more information on the features available refer to the following Booklet Creation page 59 Covers page 61 Transparenc...

Страница 60: ... blank pages Otherwise the extra pages in the book will be blank 1 Select Booklet Creation on the Output Format screen 2 Select the required option 3 Select Save Off Disables the feature Left Bind Top Bind Make a booklet that opens to the left or upward Right Bind Makes a booklet that opens to the right Gutter Displays the Booklet Creation Gutter screen Covers Displays the Booklet Creation Covers ...

Страница 61: ... available Printed Covers Off Adds a blank cover to the booklet automatically On Copies the first page of the set of documents onto the cover stock You must add blank sheets to the set of documents if you want only the front or the back covers to be printed Paper Tray Settings Displays the Booklet Creation Covers Paper Tray Settings screen Select one of the presets to specify Covers Tray and Body ...

Страница 62: ... follow the instructions on the screen to cancel the job Delete the stored documents or reduce the amount of pages to free some memory and try scanning again 1 Select Covers on the Output Format screen 2 Select the required option 3 Select Save No Covers Disables the feature Front Cover Makes copies with a different type of paper specified as the cover page before the first page of documents Front...

Страница 63: ...s and to make hard copy sets for handouts 1 Select Transparency Separators on the Output Format screen 2 Select the required option 3 Select Save Off Disables the feature Blank Separators Places a blank sheet of paper between each transparency sheet Blank Separators N Sets Copies one set of transparencies with blank dividers along with sets of paper copies for handouts No Separators N Sets Copies ...

Страница 64: ...documents onto one sheet of paper Image Order Sets how to lay out the documents on a page For 2 Up you can select either Left to Right Head to Toe or Right to Left Head to Toe For 4 Up or 8 Up you can select either Left Start Horizontal Right Start Horizontal Left Start Vertical or Right Start Vertical Poster This feature allows you to divide and enlarge an original document and to copy each divid...

Страница 65: ...o specify the tray for the job Five presets including Tray 5 Bypass are available For more information on the bypass tray refer to Tray 5 Bypass Screen on page 44 Repeat Image This feature allows you to print an original image repeatedly onto one sheet of paper 1 Select Repeat Image on the Output Format screen 2 Select the required option 3 Select Save Off Disables the feature Auto Repeat Automati...

Страница 66: ...ys the Annotation Stamp Position screen Select where to stamp on each page Print On Displays the Annotation Stamp Print On screen Specify which of the pages you wish to print on from First Page Only or All pages Date Displays the Annotation Date screen Use this screen to print the current date on the copies based on the selections made The following options are available Off Disables the feature O...

Страница 67: ...ons or the numeric keypad If you select Enter First page Number manually enter Start Page and Start Number Select Include Cover Separators when you want to print the page number on the cover page or the divider Set Numbering This feature allows you to add information such as a control number predetermined text and the machine serial number to copy output 1 Select Set Numbering on the Output Format...

Страница 68: ...ld Job page 67 1 Press the All Services button on the control panel 2 Select Copy on the touch screen 3 Select the Job Assembly tab Build Job This feature allows you to make copies with different settings for single pages or groups of pages yet run the job as a single job For example if a job consists of some sections with text and some with photos you can select the appropriate settings to be app...

Страница 69: ...When using the double sided copy option the first page of the next set is copied onto the front of the paper This means the back of last paper copied will be blank if the last page of the previous set is odd Separators Automatically splits chapters and places a separator page between chapters Select one of the five presets for Separators Tray including the bypass tray to specify the tray for separ...

Страница 70: ...an countries may be required to set their country code for the line Specify the country referring to the following section Also refer to Other Settings in the Common Settings in the Setups chapter of the User Guide Country Code for Fax Option When setting up the Fax option users in the following countries may be required to set the country code for the line CAUTION Fax connection approval depends ...

Страница 71: ...count number before using the machine To get an account number or for more information contact the Key Operator NOTE For information on using Direct Fax from PC clients refer to Fax Driver On line Help on the CentreWare CD ROM 1 Load the Documents The following steps explain how to load documents using the document feeder When sending a fax you can scan up to 600 mm in length simplex mode You can ...

Страница 72: ...r the user ID and password if one is set up If you need assistance contact the Key Operator 3 Press the Clear All button once on the control panel to cancel any previous selections 4 Select the button for the feature required If More is selected select Save to confirm the selected feature or Cancel to return to the previous screen If necessary press one of the tabs and configure the fax Internet F...

Страница 73: ...u can simply wait for a voice prompt and proceed accordingly For more information refer to Special Characters on User Guide 4 Start the Fax Internet Fax Job 1 Press the Start button to send the documents While your fax Internet Fax is being processed if the document feeder or document glass is ready and the machine is equipped with the optional hard disk you can scan the next document or program t...

Страница 74: ...ed 2 If required press the Job Status button on the control panel to display the Job Status screen To exit the Job Status screen press the Features button 3 Press the C or Clear All button on the control panel to delete the suspended fax Internet Fax job still being scanned To resume the job select Start on the touch screen or the Start button on the control panel NOTE Once the transmission starts...

Страница 75: ...4 Fax Internet Fax 74 Xerox CopyCentre WorkCentre WorkCentre Pro 123 128 133 Quick Reference Guide ...

Страница 76: ...re scanned processed and then uploaded to a specified server To scan and send documents using the FTP or SMB protocol User Guide After a document is scanned scanned data is automatically uploaded to a specified destination using the FTP or SMB protocol NOTE To use the scan features the machine must be set up on a network For more information refer to the Quick Network Setup Guide and the System Ad...

Страница 77: ...Select Network Scanning to scan and send documents according to a scan job template Select Scan to Mailbox to scan and save documents in the mailbox Select Scan to FTP SMB to scan and send documents using the FTP or SMB protocol 1 Press the All Services button on the control panel 2 Select a scan type on the touch screen NOTE If the Authentication feature is enabled you may be required to enter th...

Страница 78: ... enter the user ID and password if set up If you need assistance contact the Key Operator 4 Confirm the Scan Job in the Job Status 1 Press the Job Status button on the control panel to display the Job Status screen The queued scan job will be displayed If no job is displayed on the screen it may have already been processed For more information refer to Current and Pending Jobs Status chapter on Us...

Страница 79: ...NOTE You can also select multiple documents For other functions available on Mailbox Viewer2 refer to the Mailbox Viewer2 On line Help Stop the Scan Job Follow the steps below to manually cancel an activated scan job 1 Select Stop on the touch screen or press the Stop button on the control panel to suspend the current scan job NOTE Select the Start button on the control panel to resume the suspend...

Страница 80: ... more information refer to the CentreWare CD ROM Charge Print This feature allows you to store or cancel print jobs that failed authentication when the Authentication feature is enabled Authentication is required to print the stored documents For more information refer to Charge Print in the Job Status chapter on User Guide Secure Print This feature allows you to store a confidential document sent...

Страница 81: ...er select from your PC to print documents Logical printers can be created for PCL TIFF and PostScript using CentreWare Internet Services For more information refer to Properties in the CentreWare Internet Services chapter on User Guide Print Driver Features When you select the machine as the printer the associated print screen is displayed on the networked computer Select the Print menu from the t...

Страница 82: ... Adjusts the rate of change in brightness from white to black for printing Specify the rate that ranges from 100 to 100 using the keyboard or slider bar You can check the outcome of a changed settings using the picture quality image displayed on the left of the window Watermarks Makes settings for printing a watermark over a file Skip Blank Pages Does not print blank pages when printing documents ...

Страница 83: ...6 Print 82 Xerox CopyCentre WorkCentre WorkCentre Pro 123 128 133 Quick Reference Guide ...

Страница 84: ...y or paper jams may occur For information on configurable paper sizes and media types for each tray refer to Supported Paper Sizes and Types on page 87 For information on the acceptable range of paper sizes and capacity for each tray refer to Paper Supply in the Specifications chapter on User Guide Preparing Paper for Loading Before loading paper into the paper trays fan the edges This procedure s...

Страница 85: ...de For more information on reprogramming the tray contact the Key Operator 3 Load the paper neatly and tightly against the left hand side of the tray NOTE Do not load paper above the maximum fill line NOTE When making single double sided copies on perforated paper load the paper so that the opposite side to the perforations feeds first Feeding the perforated edge first may cause paper jams 4 If th...

Страница 86: ... bypass tray refer to Tray 5 Bypass Screen in the Copy chapter on page 44 NOTE To reduce unnecessary fuser and paper jams it is important that the programmed paper size and type is identical to the paper stock loaded 1 Load the paper neatly into the bypass tray making sure that the paper stock is in the center of the tray NOTE Do not load paper above the maximum fill line NOTE When making single d...

Страница 87: ...l line NOTE Always load paper into the tray in the orientation shown in the diagram 3 Close the tray The elevator rises and positions the paper for use Auto Tray Switching The machine automatically switches from one tray to another under the following conditions When printing and the active tray runs out of paper When the paper size sensed differs from the previously determined size When paper fee...

Страница 88: ...ap partly used packages of paper NOTE Paper should not be stored in the paper trays Supported Paper Sizes and Types This section lists the sizes and types of paper that can be used with the machine Supported Paper Sizes The following table lists the paper sizes supported for each paper tray duplex module and the finisher NOTE For the capacity of each tray refer to the Specifications chapter on Use...

Страница 89: ... O X O O O 11 15 279 0 381 0 SEF X X O O X 11 17 297 4 431 8 SEF O X O O O A4 Cover 297 0 223 0 LEF X X O O X 9 11 279 4 228 6 LEF X X O O X 16K 194 0 267 0 SEF X X O O X LEF O X O O O 8K 267 0 388 0 SEF O X O O O Postcard 100 0 148 0 LEF X X O X X Prepaid Postcard 148 0 200 0 SEF X X O X X 4 6 101 6 152 4 SEF X X O O X LEF X X O X X Photo 2L 5 7 127 0 177 8 SEF X X O O X Youkei 0 Envelope 120 0 2...

Страница 90: ...y 1 2 Tray 3 4 Two Tray Module Tray 3 4 TTM Tray 5 Bypass Duplex Module Finisher Width 140 to 297 mm 5 5 to 11 7 Not Available 89 to 297 mm 3 5 to 11 7 89 to 297 mm Not Available Length 182 to 432 mm 7 2 to 17 0 99 to 432 mm 3 9 to 17 0 127 to 432 mm for Tray 5 Bypass 182 to 432 mm for Tray 1 4 Paper Size Dimensions mm LEF SEF Tray 1 2 Tray 3 4 Two Tray Module Tray 3 4 TTM Tray 5 Bypass Duplex Mod...

Страница 91: ...e paper LEF If loading the paper SEF printed quality may be negatively affected Lightweight If you select Lightweight the machine lowers the temperature of the fuser unit when printing Select this option when paper curls or other pritning problems occur due to high temperature in the fuser unit when it sets toner on the paper Heavyweight Depending on heavyweight paper the machine cannot load Short...

Страница 92: ...chine may not be at its optimum level Use the drum toner cartridge recommended for this product Cleaning the Machine Proper maintenance is important for the smooth operation of any equipment NOTE When cleaning the machine do not use organic or strong chemical solvents or aerosol cleaners Do not pour fluids directly onto any area Avoid supplies that are not specifically listed as approved in this d...

Страница 93: ... dust and dirt To remove finger prints and smudges clean the control panel and touch screen with a soft lint free cloth slightly moistened with water NOTE The machine should be switched off before cleaning the control panel to prevent unintended operation The Document Feeder and Output Trays Use a cloth moistened with water to clean the document feeder output trays paper trays and the outside area...

Страница 94: ...e Documentation CD ROM or on the website www office xerox com support Loading Staples The finisher contains an automatic stapler The stapler cartridge contains 5 000 staples When the machine runs out of the staples a message is displayed on the touch screen When this message is displayed load a new staple case into the staple cartridge by following the instructions included with the replacement ca...

Страница 95: ...8 Maintenance 94 Xerox CopyCentre WorkCentre WorkCentre Pro 123 128 133 Quick Reference Guide ...

Страница 96: ...fer to Troubleshooting Tables on page 105 and apply the appropriate solution as described Also refer to the fault codes displayed on the touch screen in the Machine Status mode Refer to Fault Codes on page 109 for an explanation of some of the fault codes and corresponding corrective actions Alternatively contact the Key Operator for assistance In some cases it may be necessary to switch the machi...

Страница 97: ...llowing the message on the display When you have finished clearing a paper jam printing automatically resumes from the point before the paper jam occurred NOTE When removing jammed paper make sure that no bits of paper are left in the machine since they could cause more jams or even fire If a piece of paper is stuck in a hidden area or wrapped around the fuser unit or rollers do not remove it forc...

Страница 98: ...eck the guidelines below to reduce potential jams in the machine Use only recommended media Refer to Supported Paper Sizes in the Paper and Other Media chapter on page 87 and Machine Specifications in the Specifications chapter on User Guide for a list of recommended media types Protect unused media by storing it in its wrapper on a flat surface The orientation of the media in the paper tray must ...

Страница 99: ... location Green Lever A1 1 Open the bypass tray and then open Cover A while lifting up the release lever 2 If the jammed paper is inside the fuser unit rotate the green lever A1 in the direction of the arrow to feed the paper from the top of the fuser unit 3 Pull out the paper from the machine in the direction of the arrow 4 Close the Cover A until it latches and then close the bypass tray Green L...

Страница 100: ...in the fuser unit hold the green lever and carefully remove the paper from the machine NOTE Do not touch the fuser unit because it may be hot 4 Close the Cover A until it latches and then close the bypass tray Paper Jams in Cover B Follow the steps below to rectify paper jams in Cover B 1 Open Cover B while lifting up the release lever 2 Remove the jammed paper 3 Close the Cover B until it latches...

Страница 101: ...elow to clear paper jams in Cover C 1 Open Cover C while lifting up the release lever 2 Remove the jammed paper 3 Close the Cover C until it latches Paper Jams in Cover E Follow the steps below to clear paper jams in Cover E 1 Open the bypass tray and then open Cover A while lifting up the release lever 2 Lift up the handle to open Cover E ...

Страница 102: ... Paper Jams in Trays 1 2 and 3 4 Optional Follow the steps below to clear paper jams in Trays 1 to 4 of the machine 1 Pull out Tray 1 2 3 or 4 2 Remove the jammed paper 3 Close the paper tray Paper Jams in the Tandem Tray Module Optional Follow the steps below to clear paper jams in the Tandem Tray Module In Tray 3 1 Pull out Tray 3 of the Tandem Tray Module 2 Remove the jammed paper 3 Close the T...

Страница 103: ...er 4 Close the Tray 4 Paper Jams in Tray 5 Bypass Follow the steps below to clear paper jams in the bypass tray 1 Remove the jammed paper in the bypass tray Paper Jams in the Duplex Module Cover D Optional Follow the steps below to clear paper jams in the Duplex Module 1 Open the bypass tray 2 Open the Duplex Module Cover D while lifting up the release lever 3 Remove the jammed paper inside the Du...

Страница 104: ...Jams in the Finisher Optional Follow the steps below to clear paper jams in the Finisher Top Cover and Transport Cover F In Finisher Top Cover 1 Press the button on the Finisher Top Cover to open it 2 Remove the jammed paper 3 Close the Finisher Top Cover In Finisher Transport Cover F 1 Open the Finisher Transport Cover F ...

Страница 105: ...the instructions displayed and then reload the document in the document feeder Follow the steps below to clear document jams in the document feeder 1 Open the document feeder cover and then remove the jammed document If prompted on the touch screen turn the green wheel to feed the jammed document out of the document feeder 2 If a double sided document is jammed underneath the inner cover open it a...

Страница 106: ...imum of 50 sheets Check that the document is fully inserted into the document feeder The machine does not display the Tandem Tray Module or one of the paper trays as one the Paper Supply selections Check that no paper trays are open If a tray is ajar the machine cannot sense its connection Open and close each paper tray and the Tandem Tray Module If this does not rectify the problem then power the...

Страница 107: ...oved from the new drum cartridge Reinstall the drum cartridge and the toner cartridge Replace the drum cartridge Replace the toner cartridge if the screen message for replacement is displayed Streaks solid or dotted lines or spots Clean the document glass the CVT glass the areas under the platen cover the document feeder and the paper guides If the machine has been idle for an extended period of t...

Страница 108: ...he quality of the documents If transparencies are used select Transparency in Paper Type The machine automatically adjusts the quality for transparencies Feed the document SEF Replace the drum cartridge Washout Check the quality of the documents If the image is lighter near the borders select a darker image quality setting on the touch screen Replace the drum cartridge Solid density variations Che...

Страница 109: ...ered to an output tray is not properly stacked up Flip over the paper stack in the paper tray or rotate it head to toe Paper curls Check that the paper is loaded correctly Load paper in Trays 1 2 3 and 4 seam side up Load paper in the Tandem Tray Module and bypass tray seam side down Load custom media in the bypass tray Refer to the Paper and Other Media chapter for procedures Cannot store a docum...

Страница 110: ...tact the Key Operator Do not locate the machine in direct sunlight or near a radiator Follow regular maintenance schedules for cleaning areas such as the document glass CVT glass and output trays For more information refer to the Job Status chapter in the User Guide Xerox Welcome Center For additional help If you need any additional help on using your CopyCentre copier or WorkCentre copier printer...

Страница 111: ...he control panel 2 Select Machine Information on the Machine Status screen 3 The serial number will be displayed NOTE The serial number is also found on the metal plate on the left side of the machine behind Cover A For more information refer to Xerox Welcome Center in the Before Using the Machine chapter on page 7 Machine Status button ...

Страница 112: ...adding stamp date page number 65 adjusting copy density 49 adjusting sharpness 49 attaching cover 61 creating booklet 59 enlarged copies spread over multiple sheets 63 erasing background 50 erasing edges and margin shadows 54 facing pages onto separate sheets 51 inserting blank sheets between transparencies 62 mirroring and reversing image 57 multiple copies on one sheet 64 multiple documents on o...

Страница 113: ...and services 28 Features button 35 Finisher 26 93 Finisher Top Cover 103 Finisher Transport Cover F 103 Finisher Paper Jams 103 Front Cover 25 G Ground Fault Interrupter GFI 30 I illegal copies 20 Image Quality Copy 48 Image Rotation Copy 56 information sources 8 Interrupt button 27 J jams Cover A 98 Cover B 99 Cover C 100 Cover E 100 Duplex Module Cover D 102 Finisher 103 Tandem Tray Module 101 T...

Страница 114: ... Copy 63 Power Saver button 27 Power Saver light button 31 power saver modes 31 Powering Off 30 Powering On 30 powering on off 30 preparing paper for loading 83 Print 79 print driver features 80 printing documents 79 Problem Solving Paper Jams 96 problem solving 95 problems output quality 109 troubleshooting 105 procedures copying 37 fault clearance 95 Fax Internet Fax 70 scanning 75 product overv...

Страница 115: ...ping a Fax Internet Fax job 73 stopping a scan job 78 Stored Programming 29 storing and handling paper 87 supplies ordering 91 supported paper sizes and types 87 system controls 27 T Tandem Tray Module 26 86 paper jams 101 time settings changing default 32 Toner cartridge 93 toner cartridge replacing 93 Touch Screen 25 touch screen maintaining 92 Transparency Separators 62 Tray 25 Tray 1 25 Tray 2...

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