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Scanner Options, Maintenance and Troubleshooting
Xerox
®
W130 / W110 Scanner
User Guide
6-19
Adjusting the Printing Position
This section is only for the W130 (P/N 97-0130-00A) with the imprinter already installed.
You set the horizontal start position by moving the ink carriage in the imprinter unit itself. Move
the ink carriage left or right and align the arrow tab to the appropriate paper width indicated on
the imprinter unit. The vertical start position is set in the scanning interface you are using.
Troubleshooting
Problem
: The scanner won’t scan. What’s wrong?
Check for one of these possible causes:
•
Are the cables loose or not plugged in securely?
Inspect the cable connections. Make sure
the cables are plugged in securely.
•
Is the scanner’s status light on?
Turn on the scanner’s power. If the status light doesn’t
come on, plug the power supply into another electrical outlet. If you are using a UPS battery
back-up or power strip, try plugging the scanner directly to a wall outlet.
•
Did you restart the computer and scanner?
If the scanner gets a paper jam, or looses
connection because of an error, try restarting your computer and power cycling the scanner.
•
Did you plug the scanner into a USB hub?
If you’re using a USB hub to connect the
scanner try plugging the scanner’s USB cable directly to the back of the computer. It is not
recommended that you use the scanner with a USB hub, if you are using a hub, the hub must
have its own power supply.
•
Is the USB cable 6’ or less?
If you are using a USB cable that is longer than 6’ you may lose
connection to the scanner. The recommended USB cable length is 6’ or less, the USB cable
provided with your scanner is within this range.
•
Did you select another image source in the scanning software?
If you use multiple
imaging devices with your computer, such as a camera, all-in-one printer, or another scanner,
you may have selected another source for images. Make sure the correct scanner is selected.
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