Solution
• Contamination can be media related.
–
Look for paper damage, paper dust, or environmental conditions that may contribute.
–
Ensure the media is fresh and properly loaded in the tray.
• Defects occur on heavyweight stock with lightweight stock settings. Manage the
Stock Library
for the media in use. Refer to
Editing an Existing Stock in the Stock Library
.
• Contamination can be media related. Look for paper damage, paper dust, or environmental
conditions that may contribute. Ensure media is fresh and properly loaded in the trays.
• If the defect is the specific streak on the back of prints, there may be a secondary-bias transfer
roll (2
nd
BTR) failure. Perform the
Cleaning the Fuser Assembly with Paper
procedure. If the
problem continues, contact the customer support center.
B
Baannddiinngg oonn PPrriinnttss
Problem
The print shows lines or bands running from the inboard-to-outboard (IB/OB) direction (side-to-
side direction).
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