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Getting Help

Phaser® 8560 Color Printer

6-17

Getting Help

This section includes:

■

Control Panel Messages 

on page 6-17

■

PrintingScout Alerts 

on page 6-18

■

PhaserSMART Technical Support 

on page 6-18

■

Online Support Assistant 

on page 6-18

■

Web Links 

on page 6-19

Xerox provides several automatic diagnostic tools to help you produce and maintain print 
quality.

See also: 

Xerox Support Centre 

on page 1-11

Control Panel Messages

The control panel provides you with information and troubleshooting help. When an error or 
warning condition occurs, the control panel displays a message informing you of the problem. 
In many cases, the control panel also displays an animated graphic showing the location of the 
problem, such as the location of a paper jam.

Press the 

Help

 button on the control panel to view additional information about the message or 

menu displayed. The 

Help

 button is labeled with a 

? 

symbol. 

P h a s e r   8 5 6 0

8560p-105

Содержание Phaser 8560

Страница 1: ...ngsvejledning Anv ndarhandbok Gebruikershandleiding Guia do Usu rio Gu a del usuario Benutzerhandbuch Guida dell utente Guide d utilisation UserGuide www xerox com support Phaser 8560 c o l o r p r i...

Страница 2: ...tes and or other countries HP GL HP UX and PCL are trademarks of Hewlett Packard Corporation in the United States and or other countries IBM and AIX are trademarks of International Business Machines C...

Страница 3: ...Information 1 10 Resources 1 10 Xerox Support Centre 1 11 2 Network Basics Overview of Network Setup and Configuration 2 2 Choosing a Connection Method 2 3 Connecting via Ethernet Recommended 2 3 Con...

Страница 4: ...ecting Options for an Individual Job Macintosh 3 23 Printing on Both Sides of the Paper 3 25 Automatic 2 Sided Printing 3 25 Manual 2 Sided Printing 3 27 Printing on Specialty Media 3 29 Printing Tran...

Страница 5: ...15 When to Order Supplies 5 16 Recycling Supplies 5 16 Moving and Repacking the Printer 5 17 Precautions for Moving the Printer 5 17 Moving the Printer Within the Office 5 17 Preparing the Printer fo...

Страница 6: ...Phaser 8560 Color Printer 1 1 This chapter includes Parts of the Printer on page 1 2 Printer Configurations on page 1 4 Control Panel on page 1 6 More Information on page 1 10 Printer Features...

Страница 7: ...ear View on page 1 3 Front Right View 1 Optional 525 Sheet Feeder Tray 4 2 Optional 525 Sheet Feeder Tray 3 3 Standard 525 Sheet Tray 2 4 100 Sheet Tray 1 5 Control panel 6 Exit cover release 7 Front...

Страница 8: ...3 Right Side View Rear View 1 Maintenance kit 2 Waste tray 3 Power cord connection 4 Power switch 5 USB connection 6 Configuration card 7 Ethernet 10 100 Base T connection 1 Optional hard drive 2 Two...

Страница 9: ...ard Features Maximum print speed pages per minute for PostScript Print Quality Modes Fast 30 ppm Standard 24 ppm Enhanced 16 ppm High Resolution Photo 10 ppm Maximum print speed for PCL Print Quality...

Страница 10: ...MB 256 MB or 512 MB up to a total of 1 GB Hard Drive The hard drive is 40 GB or greater and provides additional printer features Secure personal personal saved print with proof and saved print jobs F...

Страница 11: ...Pages on page 1 8 Sample Pages on page 1 8 Control Panel Features The control panel Displays the printer s operating status for example Printing Ready to Print printer errors and warnings Prompts you...

Страница 12: ...print Red Startup sequence or error condition Blinking Printer is busy or warming up 2 Graphic display indicates status messages and menus 3 Cancel button Cancels the current print job 4 Back button...

Страница 13: ...n Pages and then press the OK button 3 Select Configuration Page and then press the OK button to print Note You can also print information pages from CentreWare Internet Services IS and from the print...

Страница 14: ...ue that are used Note Before you print the sampler pages select the appropriate default print quality mode and color correction from the Printer Setup menu on the control panel To print the color samp...

Страница 15: ...s Guide PDF www xerox com office 8560Psupport Quick Start Tutorials www xerox com office 8560Psupport Video Tutorials www xerox com office 8560Psupport Recommended Media List Recommended Media List Un...

Страница 16: ...roubleshooting problems Printer and supplies status Supplies ordering and recycling Answers to frequently asked questions Default printer driver settings Windows only To start the Xerox Support Centre...

Страница 17: ...2 2 Choosing a Connection Method on page 2 3 Configuring the Network Address on page 2 5 Installing the Printer Drivers on page 2 9 This chapter provides basic information about setting up and connect...

Страница 18: ...Software and Documentation CD ROM to automatically set the printer s IP address if the printer is connected to an established TCP IP network You can also manually set the printer s IP address on the c...

Страница 19: ...ecommended because it is faster than a USB connection It also allows you direct access to CentreWare Internet Services IS The CentreWare IS web interface enables you to manage configure and monitor ne...

Страница 20: ...indows Server 2003 or newer operating system Macintosh users must use Mac OS 9 x and higher USB Connection A USB connection requires a standard A B USB cable This cable is not included with your print...

Страница 21: ...twork With TCP IP protocols each printer and computer must have a unique IP address It is important that the addresses are similar but not the same only the last digit needs to be different For exampl...

Страница 22: ...control panel or use CentreWare IS to turn on off DHCP Note You can view the printer s IP address at any time On the control panel select Information press the OK button select Printer Identification...

Страница 23: ...y set the IP address 1 On the control panel select Printer Setup and then press the OK button 2 Select Connection Setup and then press the OK button 3 Select Network Setup and then press the OK button...

Страница 24: ...he CentreWare IS Online Help After setting the printer s IP address you can modify TCP IP settings using CentreWare IS 1 Launch your web browser 2 Enter the printer s IP address in the browser s Addre...

Страница 25: ...M and Web The PostScript driver is recommended to take full advantage of your system s custom features and genuine Adobe PostScript Default printer driver PCL Driver Web only The Printer Command Langu...

Страница 26: ...staller does not launch do the following a Click Start and then click Run b In the Run window type CD drive INSTALL EXE 2 Select your desired language from the list 3 Select Install Printer Driver 4 S...

Страница 27: ...SE installer to install the printer software 2 When installation is complete select one of the following options Open the Print Center utility for Mac OS X version 10 2 x Open the Printer Setup Utilit...

Страница 28: ...staller to install the printer software 2 Once installation is complete select one of the following options Open the Print Center utility for Mac OS X version 10 2 x Open the Printer Setup Utility for...

Страница 29: ...in the lower drop down menu 7 Select the appropriate printer from the list of available printers 8 Click the Add button USB Connection To install the printer driver from the Software and Documentation...

Страница 30: ...printer software 2 Once installation is complete open the Printer Setup Utility Note To locate utilities on the Macintosh hard drive open the Applications folder and then open the Utilities folder 3 C...

Страница 31: ...edia on page 3 3 Loading Paper on page 3 9 Selecting Printing Options on page 3 21 Printing on Both Sides of the Paper on page 3 25 Printing on Specialty Media on page 3 29 Creating Custom Paper Types...

Страница 32: ...the paper type and size or change it as required 3 From the software application access the Print dialog box and then select printing options in the printer driver 4 Send the job to the printer from...

Страница 33: ...media specified for your Phaser 8560 printer They are guaranteed to produce excellent results with your printer To order paper transparencies or other specialty media contact your local reseller or go...

Страница 34: ...e paper size See also Printing Transparencies on page 3 29 Printing Envelopes on page 3 36 Printing Labels on page 3 43 Printing Glossy Paper on page 3 49 Printing Custom Size Paper on page 3 55 Paper...

Страница 35: ...having food or drinks in the area where paper is stored or handled Do not open sealed packages of paper until you are ready to load them into the printer Leave paper in the original packaging For most...

Страница 36: ...lb Cover Index Card 3 0 x 5 0 in Custom Sizes Short edge 76 216 mm 3 0 8 5 in Long edge 127 356 mm 5 0 14 0 in Margins 5 mm on all sides Statement 5 5 x 8 5 in Executive 7 25 x 10 5 in Letter 8 5 x 11...

Страница 37: ...0 Commercial A7 Baronial 5 6 Choukei 3 Gou Choukei 4 Gou 5 mm on the side 15 mm on the top 20 mm on the bottom 6 x 9 DL C5 10 Commercial 4 12 x 9 5 in A7 5 25 x 7 25 in Baronial 5 4 375 x 5 75 in 6 3...

Страница 38: ...sides Executive 7 25 x 10 5 in Letter 8 5 x 11 0 in US Folio 8 5 x 13 0 in Legal 8 5 x 14 0 in A4 210 x 297 mm A5 148 x 210 mm A6 105 x 148 mm B5 JIS 182 x 257 mm ISO B5 176 x 250 mm 10 Commercial 4...

Страница 39: ...ies Specialty media including business cards photo paper postcards pre punched paper duradocument paper and trifold brochures Pre printed paper paper already printed on one side Custom size paper See...

Страница 40: ...Loading Paper Phaser 8560 Color Printer 3 10 To load paper or other media in Tray 1 1 Pull down and out on the handle to open Tray 1 2 Open the tray extension 8560p 006 8560p 007...

Страница 41: ...Color Printer 3 11 3 Insert paper transparencies envelopes or specialty media into the tray Single sided printing Insert the side to be printed facedown with the top of the page entering the printer...

Страница 42: ...3 12 2 sided printing Insert side one faceup with the bottom of the page entering the printer first Side flap envelopes Insert the envelopes with the flap side up and the flap toward the left side of...

Страница 43: ...e flap entering the printer first Pre punched paper Insert the side to be printed facedown with the holes toward the right side of the tray Note When using pre punched paper adjust the print margins t...

Страница 44: ...f you do not select a specific tray Automatic The automatic setting enables incoming print jobs to set paper size and type It prints from Tray 1 if paper is present at the start of a job and when the...

Страница 45: ...n select Tray 1 from the list 3 Select Manual Feed and then click OK to save the driver settings 4 Submit your print job 5 When prompted by the control panel remove the paper from Tray 1 6 Load the ap...

Страница 46: ...Specialty media including photo paper postcards pre punched paper duradocument paper and trifold brochures Pre printed paper paper already printed on one side See also Supported Paper Sizes and Weigh...

Страница 47: ...media in Tray 2 3 or 4 1 Remove the tray from the printer 2 Insert paper transparencies envelopes or specialty media into the tray Single sided printing Insert the side to be printed faceup with the...

Страница 48: ...f the tray Side flap envelopes Insert the envelopes with the flap side down and the flap toward the left side of the tray Caution There are separate fill lines inside the tray for envelopes and for ot...

Страница 49: ...holes Printing over the holes may cause ink to transfer onto subsequent pages A minimum margin of 19 mm 0 75 in is recommended 3 Adjust the paper guides to fit the paper loaded in the tray if necessar...

Страница 50: ...justed correctly there may be a small space between the paper and the guides 4 Insert the tray into the tray slot and push it completely into the printer 5 On the control panel a Select Paper Tray Set...

Страница 51: ...ob For example if you want to use automatic 2 sided printing for most jobs set this option in printer settings To select printer preferences 1 Select one of the following options Windows 2000 Windows...

Страница 52: ...stinctive name and apply them to other print jobs Select Saved Settings at the bottom of the tab Click the Help button for more information 4 Click the OK button to save your selections 5 Print the jo...

Страница 53: ...e and printer settings To print jobs using specific printer settings click the applicable saved preset in the Presets list 3 Click Print to print the job See the following table for specific printing...

Страница 54: ...page order Print all odd even ColorSync Color matching Cover Page Cover pages Paper Feed Paper source Job Types Secure prints personal prints proof prints and saved prints Image Quality Print quality...

Страница 55: ...rations Before printing a 2 sided document verify that the paper is a supported size and type for the tray For a list of supported paper sizes see Supported Paper and Media on page 3 3 For a list of p...

Страница 56: ...tray 2 Select 2 sided printing in the printer driver To select automatic 2 sided printing Note If your driver does not display the options listed in the table above go to the website at www xerox com...

Страница 57: ...structions on loading pre printed paper and selecting the 2nd Side option on the control panel Note Before printing the second side of your paper always select 2nd Side as the paper type on the contro...

Страница 58: ...e on the control panel 3 In the printer driver select 2nd Side as the paper type or the appropriate tray as the paper source Tray 1 Tray 2 3 or 4 a Select Change setup and then press the OK button b S...

Страница 59: ...specialty media is not covered by the Xerox warranty service agreement or Total Satisfaction Guarantee The Total Satisfaction Guarantee is available in the United States and Canada Coverage may vary...

Страница 60: ...g on Specialty Media Phaser 8560 Color Printer 3 30 Printing Transparencies from Tray 1 To print transparencies 1 Pull down and out on the handle to open Tray 1 2 Open the tray extension 8560p 006 856...

Страница 61: ...on if the correct paper size and Transparency are displayed as the current setup or select the transparency size and type a Select Change setup and then press the OK button b Select the appropriate si...

Страница 62: ...Printing on Specialty Media Phaser 8560 Color Printer 3 32 Printing Transparencies from Tray 2 3 or 4 To print transparencies 1 Remove the tray from the printer 8560p 002...

Страница 63: ...Printing on Specialty Media Phaser 8560 Color Printer 3 33 2 Insert transparencies into the tray Note Do not load transparencies above the paper fill line inside the tray 8560p 102 8560p 103...

Страница 64: ...paper size imprinted on the bottom of the tray When properly positioned the guide clicks into place Width guides Slide the width guides until the arrows on the guides point to the appropriate paper si...

Страница 65: ...he control panel a Select Paper Tray Setup and then press the OK button b Select either Tray 2 Paper Type Tray 3 Paper Type or Tray 4 Paper Type and then press the OK button c Select Transparency and...

Страница 66: ...moisture and dryness which can affect print quality and cause wrinkling Excessive moisture can cause the envelopes to seal before or during printing Avoid padded envelopes purchase envelopes that lie...

Страница 67: ...inting on Specialty Media Phaser 8560 Color Printer 3 37 Printing Envelopes from Tray 1 To print envelopes 1 Pull down and out on the handle to open Tray 1 2 Open the tray extension 8560p 006 8560p 00...

Страница 68: ...guides to fit the envelopes Side flap envelopes Insert the envelopes with the flap side up and the flap of the envelopes toward the left side of the tray End flap envelopes Fold down the flaps before...

Страница 69: ...correct short edge size is displayed as the current setup Select Change and then press the OK button to enter a new short edge size Press the Up Arrow and Down Arrow buttons to specify the envelope s...

Страница 70: ...ing Envelopes from Tray 2 3 or 4 To print envelopes 1 Remove the tray from the printer 2 Insert a maximum of 40 envelopes into the tray flap side down with the flap toward the left side of the tray 3...

Страница 71: ...ttom of the tray When properly positioned the guide clicks into place Width guides Slide the width guides until the arrows on the guides point to the appropriate paper size labeled on the bottom of th...

Страница 72: ...On the control panel a Select Paper Tray Setup and then press the OK button b Select either Tray 2 Paper Type Tray 3 Paper Type or Tray 4 Paper Type and then press the OK button c Select Envelope and...

Страница 73: ...ne side of the sheet of labels Do not use any sheet where labels are missing it may damage the printer Store unused labels flat in their original packaging Leave the sheets of labels inside the origin...

Страница 74: ...Printing on Specialty Media Phaser 8560 Color Printer 3 44 Printing Labels from Tray 1 To print labels 1 Pull down and out on the handle to open Tray 1 2 Open the tray extension 8560p 006 8560p 007...

Страница 75: ...ls loaded in the tray 5 On the control panel press the OK button if the correct paper size and Labels are displayed as the current setup or select the label size and type a Select Change setup and the...

Страница 76: ...46 Printing Labels from Tray 2 3 or 4 To print labels 1 Remove the tray from the printer 2 Insert a maximum of 400 sheets of labels into the tray with the side to be printed faceup and the top of the...

Страница 77: ...paper size imprinted on the bottom of the tray When properly positioned the guide clicks into place Width guides Slide the width guides until the arrows on the guides point to the appropriate paper si...

Страница 78: ...5 On the control panel a Select Paper Tray Setup and then press the OK button b Select either Tray 2 Paper Type Tray 3 Paper Type or Tray 4 Paper Type and then press the OK button c Select Labels and...

Страница 79: ...u are ready to load them into the printer Leave glossy paper in the original wrapper and leave the packages in the shipping carton until ready to use Remove all other paper from the tray before loadin...

Страница 80: ...ing on Specialty Media Phaser 8560 Color Printer 3 50 Printing Glossy Paper from Tray 1 To print glossy paper 1 Pull down and out on the handle to open Tray 1 2 Open the tray extension 8560p 006 8560p...

Страница 81: ...select the appropriate paper size and type a Select Change setup and then press the OK button b Select the appropriate paper size and then press the OK button c Select one of the following paper type...

Страница 82: ...y Media Phaser 8560 Color Printer 3 52 Printing Glossy Paper from Tray 2 3 or 4 To print glossy paper 1 Remove the tray from the printer 2 Insert a maximum of 400 sheets of glossy paper into the tray...

Страница 83: ...ate paper size imprinted on the bottom of the tray When properly positioned the guide clicks into place Width guides Slide the width guides until the arrows on the guides point to the appropriate pape...

Страница 84: ...either Tray 2 Paper Type Tray 3 Paper Type or Tray 4 Paper Type and then press the OK button c Select one of the following paper type options from the list displayed and then press the OK button Cust...

Страница 85: ...hin the following dimensions Note Print custom size paper from Tray 1 only See also Supported Paper Sizes and Weights for Tray 1 on page 3 6 Size Range Single Sided Printing 2 Sided Printing Short edg...

Страница 86: ...n Specialty Media Phaser 8560 Color Printer 3 56 Printing Custom Size Paper from Tray 1 To print custom size paper 1 Pull down and out on the handle to open Tray 1 2 Open the tray extension 8560p 006...

Страница 87: ...Single sided printing Insert the side to be printed facedown with the top of the page entering the printer first 2 sided printing Insert side one faceup with the bottom of the page entering the printe...

Страница 88: ...new short edge size Press the Up Arrow and Down Arrow buttons to specify the short edge size and then press the OK button 7 Select one of the following Long Edge options Press the OK button if the co...

Страница 89: ...er control panel and CentreWare IS To create custom paper types 1 Launch your web browser 2 Enter the printer s IP address in the browser s Address field http xxx xxx xxx xxx 3 Click Properties 4 Sele...

Страница 90: ...Phaser 8560 Color Printer 4 1 This chapter includes Controlling the Quality of Your Prints on page 4 2 Solving Print Quality Problems on page 4 6 Print Quality...

Страница 91: ...ty Mode Type of Print Job Fast Color Fastest full color mode useful for many images and previewing your work Rapidly produces review documents useful for rush jobs Not recommended for documents contai...

Страница 92: ...table above go to www xerox com drivers to download the latest driver Operating System Steps Windows Vista Windows 2000 Windows XP or Windows Server 2003 1 Select the Paper Output tab 2 Select a prin...

Страница 93: ...ximates the colors on a LCD computer monitor Press Match SWOP Press Matches Specifications for Web Offset Publications Euroscale Matches FOGRA glossy paper specification Commercial Approximates U S co...

Страница 94: ...oad the latest driver Operating System Steps Windows Vista Windows 2000 Windows XP or Windows Server 2003 1 Select the Color Options tab 2 Select the desired color correction Some of the color correct...

Страница 95: ...8560 Color Printer 4 6 Solving Print Quality Problems This section includes Smudges or Smears on page 4 7 Random Light Stripes on page 4 8 Predominate Light Stripes on page 4 9 Transparency Images Ar...

Страница 96: ...s the OK button 2 If the problem continues run cleaning pages through the printer a On the control panel select Troubleshooting and then press the OK button b Select Print Quality Problems and then pr...

Страница 97: ...te remaining light stripes If the problem continues select the Advanced option Advanced 1 Select Advanced and then press the OK button 2 Follow the instructions to select the missing jet s color and n...

Страница 98: ...ring on the page 1 Open the exit cover a Remove debris from the paper exit area b Raise the lower paper guide and wipe the plastic paper release blade with a lint free cloth 2 Close the exit cover 3 O...

Страница 99: ...ray 1 Paper When printing from Tray 1 you must also select the appropriate paper size Letter or A4 and then press the OK button Tray 2 Paper Type Tray 3 Paper Type or Tray 4 Paper Type c Select Transp...

Страница 100: ...can cause unpredictable color output If you choose to use a Color Management software set the printer s color correction to none and do not use the printer specific charts To match PANTONE spot colors...

Страница 101: ...e and Cleaning on page 5 2 Ordering Supplies on page 5 15 Moving and Repacking the Printer on page 5 17 See also Maintenance video tutorials at www xerox com office 8560Psupport Replacing supplies vid...

Страница 102: ...our system needs little maintenance to keep it producing quality prints Add ink empty the waste tray and replace the maintenance kit when needed to keep your printer functioning properly Adding Ink Yo...

Страница 103: ...r 8560 Color Printer 5 3 To load ink 1 Remove paper from the output tray 2 Open the top cover 3 Locate the ink loading bin that is low A label above each bin indicates the ink stick color and shape fo...

Страница 104: ...top cover Warming Up is displayed on the control panel until the printer is ready for printing Note To minimize ink waste and optimize performance leave the printer on at all times To order ink conta...

Страница 105: ...ot surfaces To empty the waste tray 1 Open the side door 2 Pull the waste tray labeled B completely out of the printer Warning The waste tray may be hot handle it carefully Note The waste tray may be...

Страница 106: ...toxic and can be discarded as normal office waste Note The waste tray must be out of the printer for more than five seconds or you will continue to receive a Waste Tray Full message on the control pa...

Страница 107: ...d Cleaning Phaser 8560 Color Printer 5 7 5 Close the side door Caution Do not attempt to reuse the waste ink in the printer it can damage the printer This damage is not covered under the printer warra...

Страница 108: ...isplays a message that the maintenance kit is low Replace it when the control panel prompts you to replace the maintenance kit To order a replacement maintenance kit contact your local reseller or go...

Страница 109: ...r 5 9 3 Insert the replacement maintenance kit and push it completely into the maintenance kit slot Follow the illustrated instructions included with the maintenance kit for full installation and disp...

Страница 110: ...and Cleaning Phaser 8560 Color Printer 5 10 Cleaning the Paper Release Blade To clean the paper release blade 1 Open the exit cover 2 Lift the lower paper guide toward the front of the printer 8560p 0...

Страница 111: ...rinter 5 11 3 Wipe the plastic paper release blade on the lower paper guide with a pre soaked alcohol cloth using 90 percent isopropyl alcohol 4 Lower the paper guide to its original position 5 Close...

Страница 112: ...leaning the Maintenance Kit Wiper Blade The maintenance kit contains a wiper blade that removes excess ink To clean the maintenance kit wiper blade 1 Open the side door 2 Remove the maintenance kit la...

Страница 113: ...13 3 Use a lint free cloth to clean the top and upper edges of the flexible plastic wiper blade located next to the roller 4 Insert the maintenance kit and push it completely into the maintenance kit...

Страница 114: ...remove stains clean the outside of the printer using a soft damp cloth moistened with a mild neutral detergent Do not spray detergent directly onto the printer Warning To prevent electric shock turn t...

Страница 115: ...mizing ink usage go to www xerox com office 8560Psupport See also Adding Ink on page 5 2 Routine Maintenance Items Routine maintenance items are printer parts that have a limited life and require peri...

Страница 116: ...ler or go to the Xerox Supplies website at www xerox com office 8560Psupplies Caution Use of non Xerox supplies is not recommended The Xerox Warranty Service Agreements and Total Satisfaction Guarante...

Страница 117: ...damage to the printer allow the ink to solidify Run the Shut Down for Moving Printer procedure on the control panel to cool the printer quickly Precautions for Moving the Printer To view precautions...

Страница 118: ...hen the flag is raised the printhead is locked 5 Wait for the printer to complete the cool down period for the ink to solidify The fan shuts down when it is cool enough to move Caution If you turn off...

Страница 119: ...or a Xerox repackaging kit Additional instructions for repacking the printer are provided in the repackaging kit If you do not have all the original packaging or are unable to repackage the printer c...

Страница 120: ...emoving the Maintenance Kit and Waste Tray Before turning off the printer remove the maintenance kit and waste tray 1 Open the door on the right side of the printer 2 Remove the maintenance kit labele...

Страница 121: ...he waste tray slot Warning The waste tray may be hot handle it carefully 4 Empty the waste and then place the tray in a plastic bag for storage Caution Shipping the printer with the maintenance kit an...

Страница 122: ...ver on the right side of the printer to turn it off 2 Within 10 seconds after turning off the printer select Shut Down for Moving Printer on the control panel Caution If you receive a Power Down Error...

Страница 123: ...the exit tray is in the raised position When the flag is raised the printhead is locked 4 Wait for the printer to complete the cool down period for the ink to solidify The printer shuts down when it i...

Страница 124: ...ackage the printer contact your local Xerox service representative Caution Damage to the printer resulting from improper moving or failure to repackage the printer properly for shipment is not covered...

Страница 125: ...lor Printer 6 1 This chapter includes Clearing Paper Jams on page 6 2 Getting Help on page 6 17 See also Troubleshooting video tutorials at www xerox com office 8560Psupport User Safety on page A 1 Tr...

Страница 126: ...the Exit on page 6 2 Jam at the Front Cover on page 6 7 Jam at the Trays on page 6 12 See also User Safety on page A 1 Jam at the Exit To clear a jam at the exit 1 Open the exit cover 2 Pull the jamme...

Страница 127: ...Clearing Paper Jams Phaser 8560 Color Printer 6 3 3 If you did not find paper in Step 2 lift the paper guides 4 Remove any jammed paper 5 Close the exit cover 8560p 042 1 2 8560p 065 8560p 018...

Страница 128: ...f you did not find paper in the previous steps follow these steps a Pull up the latch on the front of the printer to open the front cover b Pull the jammed paper slowly out of the printer Confirm that...

Страница 129: ...aper Jams Phaser 8560 Color Printer 6 5 c Close the front cover 7 If you did not find jammed paper in the previous steps follow these steps a Pull all the trays completely out of the printer 8560p 014...

Страница 130: ...ams Phaser 8560 Color Printer 6 6 b Remove any jammed paper from inside the tray slot Confirm that all paper fragments are removed c Replace all trays and push each one completely into the printer 856...

Страница 131: ...7 Jam at the Front Cover To clear a jam at the front cover 1 Pull up the latch on the front of the printer to open the front cover 2 Pull the jammed paper slowly out of the printer Confirm that all p...

Страница 132: ...Clearing Paper Jams Phaser 8560 Color Printer 6 8 3 Close the front cover 4 If you did not find paper in the previous steps follow these steps a Open the exit cover 8560p 014 8560p 016...

Страница 133: ...er Jams Phaser 8560 Color Printer 6 9 b Pull the jammed paper slowly out of the printer Confirm that all paper fragments are removed c Lift the paper guides d Remove jammed paper 8560p 017 8560p 042 1...

Страница 134: ...aper Jams Phaser 8560 Color Printer 6 10 e Close the exit cover 5 If you did not find jammed paper in the previous steps follow these steps a Pull all the trays completely out of the printer 8560p 018...

Страница 135: ...paper from inside the tray slot Confirm that all paper fragments are removed c Replace all trays and push each one completely into the printer Note Use only the approved paper type weight and size for...

Страница 136: ...Color Printer 6 12 Jam at the Trays To clear a jam from the tray specified on the control panel 1 Pull the tray specified on the control panel completely out of the printer 2 Remove the top sheet fro...

Страница 137: ...the appropriate paper size imprinted on the bottom of the tray When properly positioned the guide clicks into place b Width guides Slide the width guides until the arrows on the guides point to the ap...

Страница 138: ...s Phaser 8560 Color Printer 6 14 4 Remove jammed paper inside the tray slot Confirm that all paper fragments are removed 5 Insert the tray into the tray slot and push it completely into the printer 85...

Страница 139: ...ou did not find jammed paper in the previous steps follow these steps a Pull up the latch on the front of the printer to open the front cover b Pull the jammed paper slowly out of the printer Confirm...

Страница 140: ...Clearing Paper Jams Phaser 8560 Color Printer 6 16 c Close the front cover Note Use only the approved paper type weight and size for this tray Print custom size paper from Tray 1 only 8560p 014...

Страница 141: ...Xerox Support Centre on page 1 11 Control Panel Messages The control panel provides you with information and troubleshooting help When an error or warning condition occurs the control panel displays...

Страница 142: ...from your printer to the Xerox website for analysis PhaserSMART Technical Support examines the information diagnoses the problem and proposes a solution If the problem is not resolved with the soluti...

Страница 143: ...inter includes online Technical Support Recommended Media List Online Support Assistant driver downloads documentation video tutorials and much more www xerox com office 8560Psupport Supplies for your...

Страница 144: ...Do not use an extension cord or power strip Verify that the printer is plugged into an outlet that is capable of providing the correct voltage and power Review the printer s electrical specification w...

Страница 145: ...ipment Except for user installable options there are no parts that you can maintain or service behind these covers Note Leave the printer on for optimum performance it does not pose a safety hazard Th...

Страница 146: ...to avoid exposure to light sensitive components Do not place the printer where it is directly exposed to the cold air flow from an air conditioning system Do not place the printer on a file cabinet Cl...

Страница 147: ...terials may cause poor performance and a possible safety hazard Follow all warnings and instructions marked on or supplied with the printer options and supplies Caution Use of non Xerox supplies is no...

Страница 148: ...is moved to avoid ink spills that can damage the printer Warning Parts of the printer may be hot To avid personal injury or damage to the printer allow 30 minutes for it to cool down before moving or...

Страница 149: ...locked Always move the printer separately from the lower tray assembly Always use two people to lift the printer Do not place any food or liquids on the printer Caution Damage to the printer resultin...

Страница 150: ...her materials whose disposal may be regulated to environmental considerations The presence of lead mercury and perchlorate is fully consistent with regulations applicable at the time that the product...

Страница 151: ...P 2 6 setting the printer s IP address dynamically 2 6 changing the IP address using CentreWare IS 2 8 choosing a network connection 2 3 cleaning maintenance kit wiper blade 5 12 paper release blade 5...

Страница 152: ...ion 2 12 2 13 Windows 2000 or later 2 10 Xerox Support Centre 1 11 duradocument paper 3 9 3 16 dynamically setting the printer s IP address 2 6 E electrical safety A 1 emptying the waste tray 5 5 Enha...

Страница 153: ...3 Installation Guide 1 10 installing printer drivers 2 9 Mac OS X versions 10 2 and 10 3 2 11 Macintosh OS X version 10 4 2 11 Windows 2000 or later 2 10 interface cover 1 2 IP address changing or mo...

Страница 154: ...de cleaning 5 12 manual 2 sided printing 3 27 manual feed 3 15 manually setting the printer s IP address 2 7 overrides AutoIP 2 7 overrides DHCP 2 7 margins 3 6 3 8 3 55 Material Safety Data Sheets 6...

Страница 155: ...manual feed 3 15 margins 3 6 3 8 3 55 Paper Tips page 3 5 4 7 4 10 photocopied 3 4 porous 3 4 pre printed 3 16 3 27 pre punched hole in center or edge 3 4 printing on specialty media 3 16 3 29 staple...

Страница 156: ...aper that can damage 3 4 power cord connection 1 3 power switch 1 3 precautions for moving 5 17 preparing for shipment 5 19 print speed pages per minute 1 4 printhead 5 22 RAM memory slots 1 3 rear vi...

Страница 157: ...orials 6 19 two sided pages 3 25 PrintingScout alerts 6 18 printer status 6 18 print quality selecting mode in supported driver 4 2 Q Quick Use Guide 1 10 R RAM memory 1 5 slots 1 3 random light strip...

Страница 158: ...ver 1 2 transparencies 3 9 3 16 3 25 3 29 4 10 guidelines for printing 3 29 images are too light or too dark 4 10 printing from Tray 1 3 30 printing from Trays 2 4 3 32 3 46 Tray 1 automatic mode 3 14...

Страница 159: ...ced tab 3 22 Color Options tab 3 22 Layout Watermark tab 3 22 Paper Output tab 3 22 install printer drivers for Windows 2000 or later 2 10 printing options 3 22 selecting manual feed 3 15 selecting pr...

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