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Phaser 7300 Color Printer Service Manual
Misfeed at Tray [1] [2] [3] [4] [5]
E1:
Tray 1
E2:
Tray 2
E3:
Tray 3
E4:
Tray 4
E5:
Tray 5
Troubleshooting Procedure Table
Steps
Actions and Questions
Yes
No
1
Ensure the correct weight and type of
paper is loaded in the tray.
See “Media and Tray Specifications” on
page 1-16 for approved media types and
weights.
Go to step [2].
Load approved
media and run a
set of test prints
through the
printer.
If a jam still occurs
go to step [2].
2
Inspect the tray for damage or defects
and ensure the tray is inserted and
properly connected.
Go to step [3].
Install or replace
tray.
3
Inspect the pick and feed rollers for dirt,
debris, defects or excessive wear.
Clean or replace
the pick rollers.
Go to step [4].
4
Use service diagnostics to test the Tray
Feed Motor and feed clutch.
Do the motor and clutch operate
correctly?
Go to step [6].
Go to step [5].
5
Check the wiring from the Feed Motor
and feed clutch to the Engine Controller
Board (Tray 1) or to the LTA Controller
Board (Tray 2, 3, 4, 5).
Is the wiring free from damage or
defects?
Replace the Tray
Feed Assembly or
Feed Motor.
Replace the
wiring harness.
6
Visually inspect and use service
diagnostics to check the tray hop sensor
is operating correctly.
Tray 1 - Replace
the Engine
Controller Board.
Tray 2, 3, 4, 5 -
Replace the LTA
Controller Board.
Replace the Feed
Assembly.
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