Troubleshooting
91
Damaged prints
The printed page exits the printer either wrinkled, creased, or torn. The printer
neither jams nor displays an error code.
1.
Stop the page at various points in the paper path to determine where the media
becomes damaged. See “Paper Path Route” on page 315 for more information.
2.
Try using the next heaviest type of paper. For more information print the Paper
Tips Page from the printer’s Printable Pages Menu.
3.
Feed paper through the printer from each of the available trays. Is the paper
damaged when fed out of one tray but not when fed out of the others? If so, inspect
the tray for damage, ensure that the media guides are set correctly and verify that
the proper media is being used.
4.
Feed paper from the MPT. Is the paper damaged when fed out of MPT? Inspect
the MPT for debris or obviously broken components that could be damaging the
paper as it feeds out of the assembly and into the printer.
5.
Inspect the paper tray for debris or broken components.
Fuser jams
1.
Ensure the paper is in good condition and is the correct type for the printer. See
“Media and Tray Specifications” on page 14 for the correct media types, sizes and
weights for each tray.
2.
Ensure only Phaser 6200 Transparency film is being used.
3.
Check that the printer is operating within its environmental specifications.
4.
Ensure that the loaded media matches the front panel settings.
5.
Are the margins on the page greater than 5 mm?
6.
Check the Fuser area for debris.
7.
Visually inspect the Fuser baffle for burrs.
8.
Test the fuser motor using service diagnostics.
9.
See “Jam at Fuser Jam F” on page 31 for troubleshooting Fuser Jams.
Exit jams
1.
Ensure the paper is in good condition and is the correct type for the printer. See
“Media and Tray Specifications” on page 14 for the correct media types, sizes and
weights for each tray.
2.
Ensure the printer is within its operating environmental specifications.
3.
Ensure that the loaded media matches the front panel settings.
4.
Is the jam caused by a heavy, stiff paper being used for two-sided printing? In
such cases, a lighter grade of paper should be used, see the printer’s Paper Tips
Page.
5.
Clean all exit locations in the Fuser and the Assembly, Chute Exit with a clean,
dry, lint-free wipe, if debris is visible.
6.
Does the Exit Roller turn? Test the Duplex Motor using service diagnostics. For
information on service diagnostics, see "Service Diagnostics" on page 23.
7.
See “Jam at Duplex Jam D” on page 33 for troubleshooting duplex jams if the
Duplex Motor test fails.
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Страница 141: ...FRU Disassembly Removal and Replacement Procedures 123 Orientation of the Printer S6200 063 ...
Страница 146: ...128 Phaser 6200 Color Laser Printer Service Manual RRP 1 3 Fuser Fan PL 1 1 7 S6200 066 1 2 1 ...
Страница 156: ...138 Phaser 6200 Color Laser Printer Service Manual RRP 1 11 Front Left Cover Assembly PL1 1 29 S6200 075 S6200 076 ...
Страница 162: ...144 Phaser 6200 Color Laser Printer Service Manual RRP 3 3 Paper Pick Assembly PL3 3 1 S6200 098 ...
Страница 171: ...FRU Disassembly Removal and Replacement Procedures 153 Blank Page ...
Страница 182: ...164 Phaser 6200 Color Laser Printer Service Manual RRP 4 3 Retard Roll Assembly PL4 1 5 1 S6200 183 S6200 184 1 ...
Страница 212: ...194 Phaser 6200 Color Laser Printer Service Manual RRP 9 2 Bias Housing Assembly PL 9 1 4 S6200 143 ...
Страница 236: ...218 Phaser 6200 Color Laser Printer Service Manual RRP 11 3 Main Drive Assembly PL 11 1 14 1 S6200 164 ...
Страница 266: ...248 Phaser 6200 Color Laser Printer Service Manual RRP 14 11 HCF Paper Pick Assembly PL14 4 1 S6200 208 S6200 209 ...
Страница 274: ...256 Phaser 6200 Color Laser Printer Service Manual PL 1 1 Covers S6200 228 ...
Страница 276: ...258 Phaser 6200 Color Laser Printer Service Manual PL 2 1 Universal Paper Tray S6200 229 5 4 2 3 6 ...
Страница 278: ...260 Phaser 6200 Color Laser Printer Service Manual PL 3 1 Paper Feed I S6200 230 1 2 4 4 4 5 5 5 5 3 ...
Страница 280: ...262 Phaser 6200 Color Laser Printer Service Manual PL 3 2 Paper Feed II S6200 231 ...
Страница 282: ...264 Phaser 6200 Color Laser Printer Service Manual PL 3 3 Paper Feed III S6200 247 ...
Страница 284: ...266 Phaser 6200 Color Laser Printer Service Manual PL 4 1 Housing Assembly Retard S6200 232 ...
Страница 286: ...268 Phaser 6200 Color Laser Printer Service Manual PL 5 1 Chute Assembly In S6200 233 ...
Страница 290: ...272 Phaser 6200 Color Laser Printer Service Manual PL 7 1 Chute Assembly Exit S6200 235 ...
Страница 292: ...274 Phaser 6200 Color Laser Printer Service Manual PL 8 1 Transfer Roller Fuser Assembly CRCs S6200 236 ...
Страница 294: ...276 Phaser 6200 Color Laser Printer Service Manual PL 9 1 Xerographics S6200 237 ...
Страница 296: ...278 Phaser 6200 Color Laser Printer Service Manual PL 10 1 Holder Toner Cartridge Assembly S6200 238 ...
Страница 298: ...280 Phaser 6200 Color Laser Printer Service Manual PL 11 1 Frame and Drive Assemblies S6200 239 ...
Страница 300: ...282 Phaser 6200 Color Laser Printer Service Manual PL 12 1 Electrical S6200 240 ...
Страница 302: ...284 Phaser 6200 Color Laser Printer Service Manual PL 13 1 Harness Assemblies S6200 241 ...
Страница 306: ...288 Phaser 6200 Color Laser Printer Service Manual PL 14 2 High Capacity Feeder Covers S6200 242 ...
Страница 310: ...292 Phaser 6200 Color Laser Printer Service Manual PL 14 4 Paper Pick Assembly Trays 2 3 S6200 244 ...
Страница 312: ...294 Phaser 6200 Color Laser Printer Service Manual PL 14 5 High Capacity Feeder Harness Board and Motor S6200 245 ...
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Страница 344: ...326 Phaser 6200 Color Laser Printer Service Manual Chute Assembly Out Duplex 1 2 4 5 6 7 8 3 S6200 007 ...
Страница 355: ...Theory of Operation 337 1 Agitator Assembly with film 2 Toner Motor 3 Auger Assembly 4 Auger Tube S6200 281 4 3 1 2 ...
Страница 363: ...Plug Jack Locator Maps 345 Map 1 S6200 264 ...
Страница 364: ...346 Phaser 6200 Color Laser Printer Service Manual Map 2 S6200 265 ...
Страница 365: ...Plug Jack Locator Maps 347 Map 3 S6200 266 ...
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