Page 1 of 2
Dark Lines/Smudges or Streaks-
All Colors
Black and/or colored areas appear on the page in
all colors and/or in non-print areas.
1.
From the printer's front panel
Support Menu
select
Improve
Print Quality?
, then select
Paper Tips Page
and
press
OK
.
2.
Ensure the paper you are using is the correct type for the
printer and is properly loaded.
3.
Ensure the paper loaded in the tray matches the paper
type selected on the printer's front panel and in the
printer driver.
4.
From the printer's front panel
Support Menu
select
Improve
Print Quality?
, then select
Remove Print Smears
and press
OK
. Three cleaning pages will run through the printer.
5.
If the problem continues, replace the
Imaging Unit
.
Problem
Solution
Repeating Defects
Marks or voids recur uniformly in only one color.
1.
Replace the
Imaging Unit
if defects occur
every:
23.3 mm (.91 in.)
28.5 mm (1.12 in.)
62.0 mm (2.44 in.)
131.8 mm (5.19 in.)
2.
Replace the
Transfer Roller
if
defects occur every:
63.6 mm (2.5 in.)
3.
If the defect occurs every:
82.25 mm (3.24 in.)
a.
From the printer's front panel
Support Menu
select
Improve Print Quality?
, then select
Remove Print
Smears
and press
OK
.
b.
If the problem continues, replace the
Fuser
.
Marks of any color or voids recur uniformly in all colors
and/or in non-printed areas.
Note:
Print the
Repeating Defects
Page
for guides to identify defect.
1.
Ensure the printer is on a solid, level, flat surface.
2.
If the horizontal registration is off:
a.
From the front panel
Support Menu
,
select
Improve Print
Quality?
, and press
OK
.
b.
Select
Color Registration Menu
and Press
OK
.
c.
Follow the instructions on the
Color Registration Page
just printed.
3.
If the vertical registration is off:
a.
Turn the printer off and then back on to correct.
Color Misregistration
Color has shifted outside of the designated area
or has been superimposed over another color
area.
Test Pattern A 600 x 600
Test Pattern A 600 x 600
P 6200 P 6200
P 6200 P 6200
P 6200 P 6200
P 6200 P 6200
P 6200 P 6200
P 6200 P 6200
P 6200 P 6200
P 6200 P 6200
P 6200
P 6200
P 6200
P 6200
P 6200
P 6200
P 6200
8 mm
8
m
m
Abc Defg Hijk
Abc Defg Hijk Lmnop
Qrstuvw XYZ
123456789
Abc Defg Hijk Lmnop
Qrstuvw XYZ 123456789
261 mm
19
2
m
m
PHASER
®
6200 COLOR PRINTER
Diagnose Print Quality
