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Machine Overview

Xerox Phaser 3320DN/3320DNI

System Administrator Guide

Machine Overview

The Xerox Phaser 3320DN/3320DNI are environmentally friendly printing machines providing
excellent quality and speed. The features and functions available on your machine depend on the
model you have purchased.

Product Configurations

Component

Phaser 3320DNI

Phaser 3320DN

Paper Tray 1 (250 sheets)

Standard

Bypass Tray (50 sheets)

Standard

Paper Tray 2 (520 sheets)

Optional

Network Printing

Standard

USB Port

Standard

128MB Memory

Standard

256MB Additional Memory Expansion

Optional

Wireless Enabled

Standard

Not Applicable

Содержание Phaser 3320DN

Страница 1: ...Version 1 0 February 2012 Xerox Phaser 3320DN 3320DNI System Administrator Guide...

Страница 2: ...2012 Xerox Corporation XEROX and XEROX and Design are trademarks of Xerox Corporation in the United States and or other countries Document version 1 0 February 2012...

Страница 3: ...a Configuration Report 16 Install the Additional Memory Card Optional 16 CentreWare Internet Services 18 3 Network Installation TCP IP 24 Configure Static IPv4 Addressing at the Machine 24 Configure D...

Страница 4: ...guration 56 Apple Mac 58 TCP IP Printing OSX 58 Configure your Apple Mac Printer Driver 59 5 Security Security Xerox 61 Security Settings 62 Administrator Accounts 62 Feature Management 62 Restart Dev...

Страница 5: ...Version Information 95 Firmware Upgrade 95 To Edit Contact Information Details 95 Support Links 96 7 Software Upgrade Overview 98 When should I upgrade the software 98 Software Upgrade using Internet...

Страница 6: ...Xerox Phaser 3320DN 3320DNI System Administrator Guide 6...

Страница 7: ...stem Administrator Guide 7 1 Introduction Welcome to the Xerox Phaser 3320DN 3320DNI System Administrator Guide This chapter includes Who should use this Guide on page 8 Machine Overview on page 9 Con...

Страница 8: ...to install setup and manage printers on their network To use the procedures in this guide effectively System Administrators must have previous experience working in a network environment and must poss...

Страница 9: ...vailable on your machine depend on the model you have purchased Product Configurations Component Phaser 3320DNI Phaser 3320DN Paper Tray 1 250 sheets Standard Standard Bypass Tray 50 sheets Standard S...

Страница 10: ...selection on the screen Menu Enters Menu Mode and enables you to access options and settings Back Used to go back one level in the menu Power Save Sends the machine into Power Save mode or Power Down...

Страница 11: ...nistrator Guide 11 2 Machine Connection This chapter shows you how to connect your machine to a network and configure the Ethernet settings and includes Machine Parts and Connection Ports on page 12 C...

Страница 12: ...12 Machine Parts and Connection Ports Front View Output Tray Paper Tray 1 Control Panel Bypass Tray Control Board Cover Bypass Tray Extension Front Cover Bypass Tray Width Guides Paper Level Indicator...

Страница 13: ...wer Cord to the machine and a suitable power supply outlet The power cord must be plugged into a grounded power socket 2 Connect the Network Cable if required The Phaser 3320DNI will also connect to a...

Страница 14: ...etup options are accessed through the Menu button on the control panel The setup options should be set up and customized by the System Administrator Access to these options is sometimes password prote...

Страница 15: ...ress OK 3 Enter the Administrator Password using the arrow buttons The default is 1111 Refer to Entering a password on page 14 4 4 Press the arrow buttons to select Wireless and press OK The options a...

Страница 16: ...nt a Configuration Report The Configuration Report details the machine software versions and network settings configured for the machine Print a Configuration Report at the Machine 1 Press the Menu bu...

Страница 17: ...fit each other Note The notches and grooves illustrated may not match those on an actual memory module and its slot 5 Press the memory module into the slot with care until you hear a click 6 Do not p...

Страница 18: ...select Network Setup 3 Enter the Administrator password The default is 1111 Refer to Entering a password on page 14 4 Use the arrow buttons to select HTTP Activate 5 Use the arrow buttons to select O...

Страница 19: ...sword again in the Confirm Password field CAUTION Do not forget the password or you could be completely locked out of the system requiring a service call 9 Select Apply to save the changes 10 Select O...

Страница 20: ...reless Radio select On from the Wireless Radio menu 3 Select the required option for SSID Select Search List and select the required network from the drop down menu Click the Refresh button to update...

Страница 21: ...Settings link select the General link 6 Select one of the following speeds from the Ethernet Speed drop down menu Automatic 10 Mbps Half Duplex 10 Mbps Full Duplex 100 Mbps Half Duplex 100 Mbps Full D...

Страница 22: ...CentreWare Internet Services Xerox Phaser 3320DN 3320DNI System Administrator Guide 22...

Страница 23: ...Xerox Phaser 3320DN 3320DNI System Administrator Guide 23 3 Network Installation This chapter covers the following topics TCP IP on page 24 Unix on page 29...

Страница 24: ...nal network utilizing the TCP IP protocol Ensure that the machine is connected to the network Static IP Address for the machine Subnet Mask Address for the machine Gateway Address for the machine Host...

Страница 25: ...ld be available on the network Ensure that the machine is connected to the network Procedure Installation via DHCP Dynamic Host Configuration Protocol DHCP is enabled on the machine by default If the...

Страница 26: ...ork Mask or Router Gateway Address Select Auto IP if required New settings will not be applied until the machine is rebooted Changing the machine s TCP IP setting may cause you to lose your connection...

Страница 27: ...on 6 DNSv6 area a Enter valid details in the IPv6 Domain Name field b Enter an IP addresses for the Primary DNSv6 Server Address and Secondary DNSv6 Server Address c Check the Dynamic DNSv6 Registrati...

Страница 28: ...xxxx xxxx xxxx xxxx xxxx xxxx xxxx 8080 2 Verify that the home page of Internet Services is displayed The Internet Services installation process is now completed Note When your access to Internet Ser...

Страница 29: ...he machine Gateway Address for the machine Host Name for the machine Procedure 1 Follow the steps in Configure Static IPv4 Addressing at the Machine on page 24 then return to this page Configure the C...

Страница 30: ...ping on the same command line lpadmin pqueuename v dev null mrmodel ocmrcmodel osmrsmodel ob3 orc ormhostname orplp Where queuename is the name of the queue being created and hostname is the machine h...

Страница 31: ...ame Where queuename is the name of the queue being created b Print Server hostname Where hostname is the machine hostname from the etc hosts file c Select OK to complete the form 7 Enter sh to run the...

Страница 32: ...y Address for the machine Host Name for the machine Procedure Follow the steps in Configure Static IPv4 Addressing at the Machine on page 24 then return to this page Configure the Client 1 Add the mac...

Страница 33: ...ter 6 Select Enter to start the process for adding a queue 7 Enter q to quit the rlconf program Linux CUPS Static Addressing Information Checklist Before starting please ensure that the following item...

Страница 34: ...u 18 Select Continue 19 The Printer Added Successfully message will appear Dynamic Addressing Procedure Follow the steps in Configure Dynamic IPv4 Addressing at the Machine on page 25 then return to t...

Страница 35: ...Name from step 9 15 DO NOT select the Input Filter option 16 Leave the default Suppress Headers selected 17 Select OK 18 The printer should now be listed in the Red Hat Linux Print System Manager wind...

Страница 36: ...d and is a subdirectory of var spool lpd Add the name of the print queue to the end of the subdirectory path 5 In the Hostname IP of Printer area enter the hostname or IP Address of the Xerox machine...

Страница 37: ...mputer and covers the following topics Overview on page 38 Windows Installing Driver on page 39 Macintosh Installing Driver on page 41 Linux Installing Drivers on page 43 Unix Installing Drivers on pa...

Страница 38: ...mentation CD is supplied with your machine The machine supports the following operating systems Windows Windows 2000 Windows XP Windows Server 2003 Windows Vista Windows Server 2008 Windows 7 Windows...

Страница 39: ...cing X with the letter which represents your drive Select OK If you use Windows Vista Windows 7 or Windows 2008 Server R2 select Start All programs Accessories Run Type X Setup exe replacing X with th...

Страница 40: ...next step Next steps are the same as the first installation you have made Wireless Setup Phaser 3320DNI Note The machine will not connect to the wireless network while the network cable is attached 1...

Страница 41: ...ll components necessary for machine operations will be installed If you select Custom Install you can choose individual components to install 8 When the message which warns that all applications will...

Страница 42: ...and powered on 2 Insert the supplied Software and Documentation CD into your CD ROM drive 3 Select the CD ROM icon that appears on your Macintosh desktop 4 Select the MAC_Installer folder 5 Select th...

Страница 43: ...for your convenience If you have any difficulties consult the on screen help that is available through your system menu or called from the driver package Windows applications such as Unified Driver C...

Страница 44: ...Make sure that the machine is connected to your computer and powered on 2 When the Administrator Login window appears type in root in the Login field and enter the system password You must log in as...

Страница 45: ...r script file which is used to install or uninstall the Unix Printer Driver package Use chmod 755 install command to give the permission to the installer script 7 Execute the install c command to veri...

Страница 46: ...sorted 10 Check the Reverse Order option to receive copies in the reverse order 11 Check the Make Default option to set this printer as default 12 Click OK to add the printer Uninstalling the printer...

Страница 47: ...Hardware Devices and Printers 3 Select your printer icon For Windows XP 2003 2008 Vista 7 select Printer Properties For Windows Server 2008 R2 from the Context menus select the Printer properties Not...

Страница 48: ...Driver on page 41 2 Open the Applications folder System Preferences and select Print Fax 3 Select the printer to share in the Printers list 4 Select Share this printer Client Computer Setup 1 Install...

Страница 49: ...for Unix is not installed refer to instructions from Microsoft to install this service When you are finished return to this page 12 Select the Finish button Windows 2000 2003 1 From the desktop select...

Страница 50: ...tor to enable the service 7 Select the OK button Your computer may need to restart Windows 2008 1 Select Start select Administrative Tools 2 Select Print Management 3 Select the sign for Print Servers...

Страница 51: ...t 7 Select the Next button 8 Enter the IP Address of the printer 9 Enter details in Printer name for Windows XP 2000 2003 2008 Print Queue name for Windows Vista Port name for Windows 7 10 Select the...

Страница 52: ...ssword 1111 and select Login 4 Click Properties 5 In the Network Settings link select Raw TCP IP LPR IPP in the directory tree 6 In the Internet Printing Protocol IPP area a For IPP Protocol select th...

Страница 53: ...al Area Connection icon 3 Select Properties 4 Ensure that the Internet Protocol TCP IP protocol has been loaded and ensure the checkbox is checked 5 For Windows 2000 2003 select Settings then Printers...

Страница 54: ...machine and does not require a Line Printer Daemon LPD The advantages are that connections stay open for multiple print files and spooling is not needed therefore printing is faster and more reliable...

Страница 55: ...7 or Windows 2008 Server R2 select Start All programs Accessories Run Type X Setup exe replacing X with the letter which represents your drive and select OK b If the AutoPlay window appears in Window...

Страница 56: ...rinter icon and then select Preference For Windows XP 2003 2008 Vista select Preference For Windows 7 right click the printer icon and then select Printing Preferences 5 Select each tab and change any...

Страница 57: ...nable bidirectional support checkbox Bi directional communication automatically updates the printer driver with the printer s installed options The driver s Printing Preferences will report informatio...

Страница 58: ...the machine model dmg file 7 Select the machine model pkg file 8 The Welcome to the Installer dialog box appears 9 Select Continue 10 Select Continue and then Agree to accept the License Agreement 11...

Страница 59: ...le menu The machine name which appears in the printer properties window may differ depending on the machine in use Except for the name the composition of the printer properties window is similar to th...

Страница 60: ...on a small document Toner Save Mode Selecting this option extends the life of your toner cartridge and reduces your cost per page without a significant reduction in print quality Printer Setting selec...

Страница 61: ...urity Settings on page 62 Machine Digital Certificate Management on page 64 SNMP on page 69 SNMPv3 on page 71 IP Sec on page 72 IP Filtering on page 73 802 1X Authentication on page 75 Display Network...

Страница 62: ...e Change Password box and enter the required Login ID and password The default is admin and 1111 respectively 11 Select the Advanced button for Advanced Access Control 12 Select Protect Login IPv4 Add...

Страница 63: ...estart Device The Restart Device screen allows you to reboot the machine remotely from your desktop Note When the machine is restarted the Network Controller will take some time to restart The network...

Страница 64: ...lf Signed Certificate Create a request to have a Certificate Authority sign a certificate that can be uploaded to the machine A self signed certificate means that the machine signs its own certificate...

Страница 65: ...ry code c If required enter details in the following fields State Province Name Locality Name Organization Name Organization Unit Information entered for these options should describe the machine as p...

Страница 66: ...The country code must be entered as a two character ISO 3166 country code c If required enter details in the following fields State Province Name Locality Name Organization Name Organization Unit Inf...

Страница 67: ...ct the Apply button to accept the changes If prompted enter the Administrator User Name admin and Password 1111 and select Login 5 If successful the Current Status area will display the message Root C...

Страница 68: ...achine in the Address Bar 2 Press Enter 3 Select the Properties icon 4 If prompted enter the Administrator User Name admin and Password 1111 and select Login 5 Click Properties 6 In the Security link...

Страница 69: ...lect OK when the acknowledgement message displays SNMP Traps You can specify IPv4 Trap Destination Addresses 1 From the SNMP page in the SNMP Traps area select Add 2 In the Trap Destination Address ar...

Страница 70: ...select the name or address you want to delete 2 Select Delete 3 Select OK Note Changes made to the GET or SET community names for this machine will require corresponding GET or SET community name cha...

Страница 71: ...he Network Settings link select the SNMP link 7 Select the SNMPv3 link The SNMPv3 page displays 8 In the Setup area a Click the Enable box to enable SNMPv3 Protocol b In the Authentication area enter...

Страница 72: ...y precluding password guessing by network sniffers Enable IP Sec This procedure requires that you have a Shared Secret available IP Sec cannot be enabled until Secure Connection is enabled on the mach...

Страница 73: ...ink on the left hand side select the Network Security link For IPv4 Filtering 7 Select the IPv4 link 8 Select the IPv4 Filtering Enabled checkbox 9 In the IP Filtering Rules area select the Add button...

Страница 74: ...or User Name admin and Password 1111 and select Login 5 Click Properties 6 In the Security link on the left hand side select the Network Security link 7 Select MAC Filtering in the directory tree The...

Страница 75: ...e ensure that the following items are available and or the tasks have been performed 802 1X authentication must be supported on the network where the machine is connected Ensure that your 802 1X Authe...

Страница 76: ...operties icon 4 If prompted enter the Administrator User Name admin and Password 1111 and select Login 5 Click Properties 6 In the Security link on the left hand side select the Network Security link...

Страница 77: ...r 2 Press Enter 3 Select the Properties icon 4 If prompted enter the Administrator User Name admin and Password 1111 and select Login 5 Click Properties 6 In the Security link on the left hand side se...

Страница 78: ...Display Network Settings Xerox Phaser 3320DN 3320DNI System Administrator Guide 78...

Страница 79: ...ices This chapter explains how to enable and use the CentreWare Internet Services Internet Services feature of the machine The following topics are covered in this chapter Overview on page 80 Status o...

Страница 80: ...able HTTP at the machine on page 80 Enable HTTP at the machine Hyper Text Transfer Protocol HTTP must be enabled on the machine in order to access the embedded web pages Note HTTP is enabled by defaul...

Страница 81: ...of the page to view the required information Active Alerts shows current issues reported by the machine and the skill level required to fix them Supplies shows the status of the Xerox Black Print Car...

Страница 82: ...he Job Management page 1 At your workstation open the web browser and enter the IP Address of the machine in the Address Bar 2 Press Enter 3 Select the Jobs icon 4 To view the status of current jobs a...

Страница 83: ...be printed from the Job Submission page PCL PostScript Plain Text PRN files 1 At your workstation open the web browser and enter the IP Address of the machine in the Address Bar 2 Press Enter 3 Select...

Страница 84: ...Machine Settings menu contains the following features Firmware Version System Printer E mail Notification Firmware Version 1 Access the Properties tab 2 In the Machine Settings link select the Firmwa...

Страница 85: ...machine to enter power save mode 12 Select the required options for the Power Save Wakeup Event 13 Select the required options for Altitude Adjustment Toner Low Alert Toner Save Line Termination Job...

Страница 86: ...1 Tray 2 Note Tray 2 is only available with the Optional Tray installed Bypass Tray 4 In the Paper Type area from the following drop down menus select the required paper type settings Tray 1 Tray 2 By...

Страница 87: ...down menus select the required options Layout Common Margin Advanced Margin select the Setting buttons to change the options for Tray 1 Tray 2 Bypass Tray and Emulation Margin 4 Select Apply to save...

Страница 88: ...r macro file is available on your computer 1 In the Machine Settings link select the Printer link 2 Select Font and Macro Download 3 Select the PCL Font PCL Macro or PS Font tabs as required 4 Select...

Страница 89: ...ick the box next to Notification to be notified of all events or select the specific events that you want to be notified of Consumable Shortage Warning System Errors Device Status Firmware Upgrade Not...

Страница 90: ...you to configure the TCP IP settings on the device For instructions refer to Network Installation on page 23 Raw TCP IP LPR IPP The Raw TCP IP LPR IPP page allows you to configure the Raw TCP IP Port...

Страница 91: ...nter the required information for SSDP TTL 4 Select Apply to save the settings mDNS The mDNS page allows you to enable the MDNS protocol Multicast DNS on the device This protocol is used in Bonjour fo...

Страница 92: ...d details for the Default From Address j Select the SMTP Configuration Test button to test your settings 3 Select Apply to save the changes Select OK when the acknowledgement message displays Wireless...

Страница 93: ...ess Filter 802 1x Security System Security The System Security pages allow you to configure security settings on the device for System Administrator Feature Management Restart Device System Administra...

Страница 94: ...1x Display Network Settings For instructions on how to configure the Network Security settings refer to Security Settings on page 62 Display Network Settings The Display Network Settings screen allow...

Страница 95: ...ress Enter 3 Select the Support icon The Version Information page displays Firmware Upgrade For information on how to upgrade the machine firmware refer to Software Upgrade using Internet Services on...

Страница 96: ...port Links or to register your device on www xerox com 1 At your workstation open the web browser and enter the IP Address of the machine in the Address Bar 2 Press Enter 3 Select the Support icon 4 S...

Страница 97: ...e 97 7 Software Upgrade This chapter explains how to upgrade the machine software when requested by a Xerox Customer Support Centre Representative and includes the following topics Overview on page 98...

Страница 98: ...tomer Support Centre Representative without needing a Customer Service Representative to be present When should I upgrade the software Xerox is continually seeking to improve its products and a softwa...

Страница 99: ...de procedure It is important to obtain the correct upgrade file for your particular model of machine For instructions to determine which model of machine you have refer to Firmware Version on page 84...

Страница 100: ...er will become inactive and you will not be able to access the machine via this method until the upgrade has completed and the machine has rebooted The upgrade should take no longer than 30 minutes 16...

Страница 101: ...tem Administrator Guide 101 8 Troubleshooting This chapter contains procedures and actions to resolve problems you may encounter with your printer Problem Solving Procedure on page 102 Printing on pag...

Страница 102: ...resolve a network problem if the local printer functions are not operating correctly 2 Check that the machine has power and it is switched on 3 Check that the network cable is connected to the machin...

Страница 103: ...e that the print server is functional 4 Print a Configuration Report at the Xerox machine to ensure that the network address information is correctly configured See Print a Configuration Report on pag...

Страница 104: ...t other computers on your network can communicate The machine has an incorrect IP Address Test TCP IP Connectivity 1 Ping the address of the machine from a command prompt window 2 If you receive a rep...

Страница 105: ...t connect to the DHCP or BootP server The printer has used AutoIP to establish an address Check the DHCP or BootP server works correctly Configure the printer with a static IP Address Note AutoIP Auto...

Страница 106: ...Connectivity Xerox Phaser 3320DN 3320DNI System Administrator Guide 106...

Страница 107: ...the MIBs and use their SNMP tool to obtain the required information Note All information presented on the control panel display is also presented in the MIB and CentreWare Internet Services This inclu...

Страница 108: ...Xerox Phaser 3320DN 3320DNI System Administrator Guide 108...

Страница 109: ...Configure Apple Mac Printer Driver 59 Solaris 2 x Client GUI Method 31 tty Method 31 Static Addressing 24 Unix Solaris Client 31 Configure Static IP Addressing 24 Connection Ports 12 Control Board Cov...

Страница 110: ...e Digital Certificate Management Access 64 Create Self Signed Certificate 65 66 Overview 64 Machine Overview 9 Machine Parts 12 Machine Timer Values 107 Macintosh 48 Installing Driver 41 Manual Printe...

Страница 111: ...dressing Linux CUPS 33 Static IP Addressing Configure 24 Status Wireless LED 10 Stop button 10 Support 95 T TCP IP 24 TCP IP Windows 24 Test Access 27 Troubleshooting 101 Fax 103 LDAP 103 Printing 103...

Страница 112: ...Xerox Phaser 3320DN 3320DNI System Administrator Guide 112...

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