Support and Additional Information Sources
Unrivalled Service
and Support
Behind every Xerox product is a large
network of customer support that’s
unrivalled in the industry and
available when you need it. Xerox
service professionals use leading-edge
technologies to keep you up and
running. They’re even linked to the
engineers who designed your product,
so you can be confident when you
choose Xerox. And Genuine XEROX
®
supplies are always readily available.
Xerox Office Services
Support
Asset Management Services
Asset Optimisation and Tracking -
Process and tools to optimise an
enterprise’s office output infrastruc-
ture and reduce overall costs
Break-Fix Management - Single point
of ownership and management for
break-fi x service for all brands of office
output devices
Supplies Management - Process
and tools to procure, monitor and
replenish all document-related
supplies proactively
Imaging and Output
Management Services
Output Management - Single point
of management of office output
from all output devices, regardless of
manufacturer
Image Capture and Workfl ow -
Cost-efficient solutions for capturing,
managing, retrieving and distributing
into digital repositories
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Support Services
Technology Procurement and
Deployment - A creative and flexible
end-to-end print/computer product
acquisition solution that uses a single-
point-of-contact model while lowering
the total cost of acquisition
Help Desk Services - A broad range
of enterprise services managed
through a centralised single point of
contact and delivered through an on-
site or off-site model
End User Services - Microsoft software
implementation, IT project consulting
and customer education
Access Managed Services
Student and Library Patron Access
- Custom designed and implemented
customer-managed solutions for
student and library patron print
access management
Additional Information
Sources
What’s in the box:
Printer
Print cartridge (Average 2,000
standard pages
1
)
Power Cord
World kit
- Software and Documentation CD
- Registration Card
- Warranty booklet
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Phaser 3250 Front Panel:
The front panel offers tools and
information pages to help with
machine setup, feature selections,
operational problems, media feed
and supply issues.
On the web:
Visit www.xerox.com/office for:
Product, supplies and support
information
Downloading drivers
Finding your local Xerox sales
representative
Online documentation
Visit www.xerox.com/office/support for:
Support and service
information, including the same
troubleshooting Knowledge Base
used by Xerox Customer Support staff
to provide the latest technical infor-
mation on:
- Application issues
- Errors
- Print-quality issues
- Troubleshooting
1
Declared Yield in accordance with ISO/IEC 19752.
Yield will vary based on image, area coverage and
print mode.
Questions? Comments?
Problems?
If for any reason you need to contact
your Xerox sales representative, please
call or visit us on the web at
www.xerox.com/office.
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Copyright © 2008 Xerox Corporation. All rights reserved. Contents of this publication may not be reproduced in any form without permission of Xerox Corporation. XEROX
®
, CentreWare
®
, Phaser
®
and the Sphere of Connectivity design are trademarks of Xerox Corporation in the U.S.
and/or other countries. Adobe
®
and PostScript
®
3
™
are registered trademarks or trademarks of Adobe Systems, Incorporated. PCL
®
is a registered trademark of Hewlett-Packard. As an ENERGY STAR
®
partner, Xerox Corporation has determined that this product meets the ENERGY STAR
guidelines for energy effi ciency. ENERGY STAR and the ENERGY STAR mark are registered U.S. marks. All other trademarks are the property of their respective manufacturers. The information in this brochure is subject to change without notice. 11/08
325EG-01EB
