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System Guide

Backup and Restore

To stop the scrolling display, press <CTRL-c>. When prompted
to discontinue the display, enter y.

Checking the tape drive

If the System backup or recovery script generates an error
message indicating that the tape drive cannot be found, perform
the following steps:

1. If the Xerox FreeFlow Print Server is running, follow the

procedures in your customer documentation to shut down and
power off the controller. If the system displays a # prompt,
enter halt. When the OK prompt is displayed, power off the
controller.

2. Power off the tape drive.

3. Ensure that the SCSI cable connecting the tape drive to the

controller is securely connected. If the tape drive is your
system's only external SCSI device, there should be only one
SCSI cable connected to the tape drive, and it should be
connected to the In connector.

If there are other SCSI devices (for example, external hard
drives), ensure that the cable connected to the In connector leads
back towards the controller (even if there is another device
between the tape drive and the controller). Also verify that there
are no bent pins on the connector.

1. If the tape drive is an older unit (for example, an 8mm

DocuTech tape drive) with a 50-pin SCSI connector, a
terminator must be installed on the Out connector if the tape
drive is the last device on the SCSI chain.

NOTE: The 50-pin connector is approximately 1.5 inches wide.
Newer tape devices have a 68-pin Ultra-SCSI connector, which is
1.75 inches wide.

NOTE: The 4mm and QIC tape drives are all Ultra-SCSI devices.
These are auto-terminating so no external terminator is needed.

2. Check the SCSI ID selector and ensure that it is not set to 0, 1,

3 or 6. These settings could possibly conflict with internal SCSI
devices on some controller types. If there are other external
devices, ensure that no two devices are set to the same SCSI
ID.

NOTE: The SCSI device ID selector is a small window with two
small buttons, located on the back of the drive. Press the buttons
to change the value, if necessary.

3. Ensure that the tape inserted in the drive is a regular tape and

not a cleaning tape.

4. Power on the tape drive, and wait 10 seconds.

5. Power on the controller.

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Содержание FREEFLOW 701P25032

Страница 1: ...Print Server version 6 0 April 2007 Xerox FreeFlow Print Server System Guide 701P25032...

Страница 2: ...and Mac are registered trademarks of Apple Computer Inc Microsoft Windows NT and Microsoft Windows are trademarks of Microsoft Corporation PANTONE is a registered trademark of Pantone Inc Sun Microsy...

Страница 3: ...configuration variables 1 11 Local User Interface LUI mapping to MIB 1 12 Printer and job messages 1 12 AppleTalk gateway configuration 1 12 Queue server options 1 12 NetWare gateway configuration 1...

Страница 4: ...7 Socket gateway configuration utility setVPSoption 3 8 TIFF files 3 9 TIFF orientation 3 9 Supported TIFF tags 3 10 Administration page controls 3 11 Performance considerations 3 11 Using VIPP 3 12 R...

Страница 5: ...1 Accounting file fields 6 2 Job Notes window 6 8 Billing 6 8 View and Print the Billing Report 6 9 Billable events 6 9 Xerox billable events include the following 6 9 Billable events do not include...

Страница 6: ...XJDC hints and tips 7 17 Output files 7 18 Properly ejecting a diskette on a Print Server station 7 18 Remote Services 7 19 8 Hints and Tips General 8 1 Disabling the Solaris Screen Saver 8 1 Color S...

Страница 7: ...ility to maneuver within the Solaris environment To enable them to setup a customer site system administrators are expected to have a working knowledge of Local Area Networks LANs communication protoc...

Страница 8: ...erstand the text Notes are found in the following format NOTE This is an example of a note Customer support To place a customer service call dial the direct TTY number for assistance The number is 1 8...

Страница 9: ...range of network options available for configuration through the Xerox FreeFlow Print Server IP settings network speed and name service among other settings can be handled easily and quickly This sec...

Страница 10: ...s accordingly for files to be printed Upon receiving a JDF job ticket from Hot Folder HF Observer JDF Gateway uses JDF Toolkit to process the ticket and submit the data file associated with the ticket...

Страница 11: ...a sub directory of Hot Folder directory The default success folder is named output and is a sub directory of Hot Folder directory Both names and locations of these default folders are configurable vi...

Страница 12: ...g with data file into the FreeFlow Print Server for printing a When the job successfully completes printing JDFGW writes the updated JDF ticket b If the JDF job ticket is invalid or JDFGW fails to sub...

Страница 13: ...DFGW log file 2 Logging files are located at var spool XRXnps log JdfJmfGateway log 0 3 Upon a new restart of FreeFlow Print Server or new restart of JDFGW the JDFGW log shows 2006 06 06 16 27 07 INFO...

Страница 14: ...sts into the Xerox FreeFlow Print Server for information The requested information may not be among the supported data sets on the Print Server When this occurs the SNMP client manager displays no val...

Страница 15: ...int Server SNMP MIB files use the Xerox Common Management Interface XCMI version 4 0 The following list indicates the MIB files included for this version of the Print Server software rfc1213 RFC1213 M...

Страница 16: ...10 hosttc XEROX HOST RESOURCES EXT TC same as 2 11hostx XEROX HOST RESOURCES EXT MIB same as 2 15prtrxtc XEROX PRINTER EXT TC 16prtx XEROX PRINTER EXT MIB rfc1215 SNMP traps version 1 Additionally th...

Страница 17: ...The Job ID Group The Job Group The Attribute Group XCMI Host Extensions Device Information Group Device Detail Group XCMI Service Monitoring MIB Service Group for Print Copy and Scan Xerox General MIB...

Страница 18: ...ay and Network Configuration Localization of text and units of measure With the Xerox FreeFlow Print Server SNMP text and units of measure can be independent of the locality selected as part of the Lo...

Страница 19: ...nly be controlled from the LUI SNMP configuration variables Of the many parameters that are available for SNMP configuration only the ones of common interest to Xerox customers are shown in the follow...

Страница 20: ...plays the printer and job status that they support NOTE Forwarding is not a job state that is broadcast by the controller therefore job forwarding information is not displayed by the SNMP job managers...

Страница 21: ...guration In Gateways using the LPD Line Printer Daemon tab the administrator can enable or disable the LPD protocol set the default queue and set the LPD port The default port is 515 the most commonly...

Страница 22: ...the network similar to Domain Name System DNS WINS maintains a database of NetBIOS names to IP address mappings so administrators and applications can specify a name rather than an IP address for a p...

Страница 23: ...ration into Windows NT ADS networks Network filing configuration In Network Configuration the SM FTP tab allows the administrator to enable or disable filing using one of three different technologies...

Страница 24: ...background form C cf n cycle from start location C disposition savemaskG4 llsaveformG4 4 Selectable halftone not including full color C halftone defaultHalftone l course l medium l fine l extrafine 5...

Страница 25: ...The need to set a specific speed may occur if a switch is set to a particular speed and does not support automatic negotiation Under these conditions the full Xerox FreeFlow Print Server controller ma...

Страница 26: ...1 18 System Guide Gateway and Network Configuration...

Страница 27: ...ystem can be easily restored Backup System provides an image or copy of the hard disk and places this copy into a protected partition on the Xerox FreeFlow Print Server hard drive SCSI tape drive or U...

Страница 28: ...mpleted during a time when the printer is not in use such as at night Restore System To restore the system disk copy after a catastrophic software operating system or other software failure To restore...

Страница 29: ...ike the following Queues User accounts Network Setups Stock Database Tray mapping Stacker Finisher settings LCDS Resources ICC Profiles TRCs Image Quality and Decomposition Any mounted local or remote...

Страница 30: ...ardware or hard disk failure For restoration after a full software reload If only a software upgrade is performed on the Xerox FreeFlow Print Server controller the system configuration information is...

Страница 31: ...ser configurations at a clean Solaris Xerox FreeFlow Print Server installation or after a hard disk failure What is the basic purpose of System Backup and Re store The basic purpose of System Backup a...

Страница 32: ...luding the local hard disk or a shared network drive System files can only be saved to the XRXBackup partition on the Xerox FreeFlow Print Server hard drive How long does the process take Depending up...

Страница 33: ...he log You should give it a name that is somehow related the date that the recovery was made for example restore040402 log Testing the backup tape The following procedure enables you to check if the S...

Страница 34: ...er even if there is another device between the tape drive and the controller Also verify that there are no bent pins on the connector 1 If the tape drive is an older unit for example an 8mm DocuTech t...

Страница 35: ...soon as the banner screen appears 7 Ultra SCSI devices only Check that both green LEDs on the back of the tape drive are lit 8 At the ok prompt enter boot r to perform a reconfiguration boot If proble...

Страница 36: ...2 10 System Guide Backup and Restore...

Страница 37: ...paper stocks and other variables Typical applications include zip sorted work VI print for one direct mail and financial data Resource Based Scheduling which is the initial default option places jobs...

Страница 38: ...c printing This supports both Page Description Language PDL jobs with or without Xerox Printing Instruction Format XPIF tickets The ability to support XPIF tickets with PDL files adds flexibility when...

Страница 39: ...ailable Parallel RIPs and no additional jobs can be processed 2 If no the Xerox Freeflow Print Server routes the first job through a single RIP 3 The Xerox Freeflow Print Server determines whether the...

Страница 40: ...ion Setting these options allows both native PCL files and ASCII streams forced through the PCL decomposer to be conditioned with various combinations of carriage returns CR line feeds LF and form fee...

Страница 41: ...rrent setting Example printserver_printer su rootPassword cd opt XRXnps bin setlpcopycount f 0 LP LPR compatibility with Print Server Print Server driven systems can now be targeted to existing NPS cu...

Страница 42: ...re l operator highlight mapping color scheme C hrc pictorial l presentation l colorToHighlight l automatic highlight mapping color C mc color 6 Hold job for manual release C hold 7 Selectable resoluti...

Страница 43: ...ributes to determine the resources required by the job The following table lists the highlight color DCS comments supported Table 3 1 DCS Comments for Highlight Color DSC Comment Option Parameters Not...

Страница 44: ...me Regardless of the port number assigned on the Socket Configuration Utility the socket port configured on the first port is always Port 1 and the second line is always Port 2 Both ports are set as V...

Страница 45: ...ence of calls that are involved in Xerox Forms Caching If the job size is greater than 200 pages and a VIPP license or demo license applies then the job faults via standard VIPPS error pages NOTE The...

Страница 46: ...Supported TIFF tags Below is a list of the TIFF tags supported by the Print Server software Compression Default 1 The Print Server supports values of 1 uncompressed 2 CCITT Modified Huffman RLE 32773...

Страница 47: ...nable or disable the printing of Administration Banner pages on a queue or job basis This allows the site to control when and how the banner and error pages are printed The default setting by queue is...

Страница 48: ...t File Browse to the startup file and select this file The CACHE command stores a form across a single VIPP job so only the first instance is a normal RIP After the first RIP the form is called in the...

Страница 49: ...canning PDF single page TIFF multiple page TIFF with job ticket For copying Multiple page TIFF with job ticket For RIPing PDF single page TIFF multiple page TIFF with job ticket FRF For highlight colo...

Страница 50: ...d print ready images for color or black and white products The print ready images are sent to the Phoenix image disk while the save images are sent to Save Facility for consumption Copy move delete sa...

Страница 51: ...ting to a CD requires that the data be supplied at a constant rate It is advise to keep activity to a minimum during high write periods Saving custom templates The operator can create a customer templ...

Страница 52: ...r Manager or the Job Manager Using the PDF editor The PDF editor allows the user to edit both FRF files for color systems and black and white systems The PDF editor is a full page editor that allows t...

Страница 53: ...e data applications This product allows more than one type of finishing within a single PostScript job The supported finishing options and the output locations that can be used vary depending upon the...

Страница 54: ...will be honored and all others will be ignored Multiple cases of jog 3 without the corresponding job 0 s will be ignored The Printer Manager s setting of offset ON or OFF should not impact the action...

Страница 55: ...uncollated stacking sections Using the PCS Separator The following information should be considered when using the PCL separator command The offset switch in Printer Manager in the Xerox FreeFlow Prin...

Страница 56: ...programming change To set tray programming options perform the following 1 On the main menu select Setup 2 Select System Preferences 3 Select the Stocks and Trays tab Settings are system wide and are...

Страница 57: ...operator can also delete mappings To apply the saved mapping to another print run the operator accesses the Save Settings dialog box selects the desired saved setting and selects OK This action repro...

Страница 58: ...n be mixed include stitching binding and unfinished The mixed stack can also include banner pages The stacker can hold between 12 and 18 subsets of different types of finishing in the stacker before u...

Страница 59: ...ow Print Server controller NOTE The Xerox FreeFlow Print Server supports the euro character Most font families include the euro character At the Xerox FreeFlow Print Server controller a font can exist...

Страница 60: ...sh fonts from specific applications e g Adobe has some download from the AppleTalk gateway is not common Resident fonts The Xerox FreeFlow Print Server controller comes with a wide variety of fonts th...

Страница 61: ...operBlack Regular Italic ThirtyThreeBC ThirtyTwoBC Coronet Courier Courier Bold Oblique Bold Oblique Regular Eurostile Regular Bold Bold Extended Two Extended Two ErorrHandlerFont Garamond Light Light...

Страница 62: ...r HonMincho M JL PropRoman Jun101 Joanna Regular MT Bold BoldItalic Italic Kaufmann Korinna Bold Kursiv Bold Kursiv Regular Regular LetterGothic Regular Bold BoldSlanted Slanted Liithos Black Regular...

Страница 63: ...ue Poetica SuppOrnaments RLKL PropRoman Ryumin ShinGo Bold Light Medium StempelGaramond Bold BoldItalic Italic Roman Symbol Tekton Tekton Bold Times Bold Bold Italic Italic Roman TimesNewRomanPS Bold...

Страница 64: ...Bold Bold Italic Italic Clarendon Condensed Coronet Courier Courier Bold Bold Italic Italic Garamond Antiqua Halbfett Kursiv Kursiv Halbfett Helvetica Bold NR Ob BdOb NrOb NrBdOb ITCAvantGuard ITCBook...

Страница 65: ...ont in your application that has the same name as a resident font but is a different version it must be downloaded with the job The Xerox FreeFlow Print Server controller will use the downloaded font...

Страница 66: ...be substituted for any font requirements that cannot be met at the Print Server controller A message will be printed to confirm that a substitution has taken place PCL 5e fonts Another type of substit...

Страница 67: ...ile is saved automatically to a designated directory The default file directory where the accounting log is saved is export home xrusr accountingexportfiles NOTE When purging the oldest entry is purge...

Страница 68: ...n 5 x This version exports all entries including those for color attributes Version 6 x This version contains Account ID User ID and additional job data for the purpose of identifying who ran jobs and...

Страница 69: ...ould not be recovered For example Job Number Job Status etc Document Name The name of document or set to create Document Date The date of the document or set to create date Sender Name Specified at or...

Страница 70: ...Type Printer Type This field will always be the type of printer Job Source Source of the job being submitted Channel Idle Time milliseconds Specifies the amount of time the Channel was idle in millis...

Страница 71: ...sion Initial JDE JDE selection This is used in combo with the Initial JDL in the LCDS document submissions Records Read The number of records read from a record data stream DJDE Records Read The numbe...

Страница 72: ...he job was greater than 345 mm wide Total Sheets Printed Total number of sheets printed for the job including any banner or error pages Total Impressions Printed Two sided sheets printed both sides co...

Страница 73: ...ed by the form associated with this medium number X 1 10 Medium X Size Page size for medium number X 1 10 Field will be size of the paper stock for example 8 5 x 11 0 in 8 5 x 14 0 in Medium X Color C...

Страница 74: ...easurement of how many billable events took place A billable event is a transaction performed on the printer for which Xerox charges customers System Administrators and Operators can view and print th...

Страница 75: ...ved from a stacker Each impression or imaged side of a sheet Administration pages such as the banner page or error page Internal reports such as billing or accounting reports All completed sets and st...

Страница 76: ...e Table 6 1 Billing Meters for Regions Market Region Billing Meters for Region Region 1 Meter A Total impressions to an output destination including Administration Pages Meter B Total impressions for...

Страница 77: ...1 Total impressions to an output destination including Administration Pages Meter 2 Total impressions for each image of the job up to and including the last sheet of the 10th set Does not include Admi...

Страница 78: ...6 12 System Guide Accounting and Billing...

Страница 79: ...e number Your site representative can supply you with the telephone number for the Customer Service Support Center in your area The Xerox Welcome Center number is 800 821 2797 The customer support dir...

Страница 80: ...free up disk space by moving data to another disk partition and by managing system resources and assets From the Disk Usage icon users can navigate to System Disk properties to view information for ea...

Страница 81: ...not as expected it may have missing pages missing data incorrect page orientation incorrectly ordered sets or job attribute inconsistencies PDL problem To isolate these problems the system administra...

Страница 82: ...applications Verify the user is logged on to the appropriate file server Restart the Xerox Document Submission software at the client workstation Macintosh problems A job is submitted from a Macintos...

Страница 83: ...eeFlow Print Server icons disappear or do not respond If the GUI opens with a black blank background and the label names of the modules do not appear correctly perform the following 1 Determine if the...

Страница 84: ...s to the most recently applied setting To determine the print quality problem and possibly fix the problem perform the following 1 Retrieve the error page if one was printed 2 Submit the job to a draf...

Страница 85: ...on if a job is currently being received by the system Jobs would need to be resent Job flow problems If a job is submitted to a printer but does not print this is a job flow problem Determine the stat...

Страница 86: ...Open the printer door If a message appears in the faults and messages frame then the communication with the printer is working 2 Restart the Xerox FreeFlow Print Server software If the problem still...

Страница 87: ...ted and resubmitted Have you checked to see if the destination queue is accepting files Were the resources adequate Did this file or a similar file print on a previously installed version of the syste...

Страница 88: ...g the Xerox Client Software print command orientation switch What compression format was used to compress the file What dots per inch dpi resolution was used or intended for the file PDF problems The...

Страница 89: ...administrator forgets the system password perform the following 1 Open a terminal window Logon as the root user by typing su and select Enter 2 Enter the password and select Enter 3 At the prompt ent...

Страница 90: ...decomposer is working If this is not true restart the Xerox FreeFlow Print Server software 4 Submit the job to a draft printer to determine if the master is valid 5 Check the time on the decomposer t...

Страница 91: ...s are used to gather second level information on the operation of the system These should only be used when directed by this guide or by the Customer Support Center All logs are found in the opt XRXnp...

Страница 92: ...e problem The format of these files is as follows Logging Module t Absolute Time t Microseconds t Instance ID Module TD t Exception ID t Service Code LPR logs The following logs are important for trou...

Страница 93: ...orm the following 1 Place your mouse cursor in the background outside of the Xerox FreeFlow Print Server Print Services window 2 Right click and select Programs 3 Select Terminal 4 Put your mouse curs...

Страница 94: ...of the available options and their abbreviations are as follows REPlace NOReplace Replace or backup existing PDL object files DISplay NODisplay Display or suppress XJDC messages PRInt NOPrint Generate...

Страница 95: ...f the config file needs to be changed modify the opt XRXnps XRXXJDC data CONFIG TXT file Otherwise the default setting in the CONFIG TXT file takes effect An example for the syntax opt XRXnps bin XJDC...

Страница 96: ...tpath is the output path specified Files are overwritten if the REPLACE option is selected otherwise they are renamed to xx where xx is the first two characters of the file type A log file containing...

Страница 97: ...sis This service can also be extended to provide analysis of problems over time to help the customer optimize system use Service Requests allow Xerox service personnel to proactively push automated ac...

Страница 98: ...7 20 System Guide Troubleshooting...

Страница 99: ...wer Saver Scheme pull down menu select Disable 6 Select OK and close the Terminal window Color Systems The Xerox FreeFlow Print Server software takes advantage of new laser technology and other hardwa...

Страница 100: ...by the number of workstations on the network by the configuration of the network that is the number and speed of the gateways and routers and by the number of simultaneous network connections that the...

Страница 101: ...the PostScript files are concatenated the Full button should be used This allows all the DSC comments to be scanned before the job is submitted PostScript factory settings The Adobe factory settings h...

Страница 102: ...6 MaxFormCache 100 000 to 16 000 00 0 100 000 to 16 000 00 0 100 000 to 16 000 00 0 100 000 to 16 000 00 0 100 000 to 32 000 00 0 100 000 to 32 000 00 0 MaxForm Item 100 000 to 16 000 00 0 100 000 to...

Страница 103: ...dia Include input or output ICC color profiles in the PDL file Change any of the system color settings that is saturation lightness color adjustments for C M Y or K emulation mode etc NOTE In general...

Страница 104: ...output with the IQ enhancing filters enabled and disabled and decide whether the IQ improvement is worth the performance drop for this particular job On DC 2045 2060 6060 5252 and 8000 there are cert...

Страница 105: ...r than 1 N order This forces the job to be completely RIPed before the print engine is started up When the print engine starts it consumes pages at 60 ppm until all pages are printed 2 The user could...

Страница 106: ...me txt and press Enter If the file size is less than 1 44 MB go to Export the trace file to floppy Export the trace file to floppy To export the trace file to a floppy perform the following 1 Insert a...

Страница 107: ...t is to ignore an LPR Copy Count of 1 Utility to set lpr to accept a copy count of 1 LCDS opt XRXnps bin setpapdbootswitch Sets Appletalk behavior for AdboePS8 6 foreground job problem if font list is...

Страница 108: ...Both opt XRXnps bin setsweepdither Enables Disables sweep dither level Customer jobs that contain Sweeps that are created with PS Level 3 Printer Driver using the SmoothSHading PostScript operator may...

Страница 109: ...ing Enables Disables tagging of stroke objects on a white background Color opt XRXnps bin set6060streaming This option enables 6060 job streaming Option 0 Jobs are not streamed to 6060 fast Option 1 J...

Страница 110: ...8 12 System Guide Hints and Tips...

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