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Q u i c k   R e f e r e n c e   G u i d e

5.1

S E R V I C E   A N D   S U P P O R T

5

5

C h a p t e r   F i v e

S E R V I C E   A N D  

S U P P O R T  

Service and Support

If you are unable to solve a  problem using this 
guide or the printer driver Online Guide, do one 
of the following:

•

Browse  to:

http:/WWW.XEROX.COM

•

In the U.S. and Canada Call the Xerox 
Customer Support Center at:

1-800-TEAM XRX (1-800-832-6979) 

If possible, call from a telephone near your PC 
and the printer. Make sure that both your PC and 
your printer are turned on.

00-SFXM750.book  Page 1  Friday, August 18, 2000  1:30 PM

Содержание DocuPrint M750

Страница 1: ...D o c u P r i n t M 7 5 0 M 7 6 0 Quick Reference Guide 701P31954 00 SFXM750 book Page 1 Friday August 18 2000 1 30 PM...

Страница 2: ...00 SFXM750 book Page 2 Friday August 18 2000 1 30 PM...

Страница 3: ...and Parts 1 1 Printer Components 1 2 Connections 1 2 Control Panel 1 2 Printer Components 1 3 Paper Thickness Dial 1 3 Print Heads 1 3 Printer Components 1 4 2 HOW TO PRINT How to Print 2 1 How to Pri...

Страница 4: ...the Print Head 3 5 Changing the Print Head 3 6 Printing a Test Print 3 6 4 TROUBLESHOOTING Troubleshooting 4 1 Error Indicators 4 2 Error Indicators 4 3 Paper Feeding Problems 4 4 Print Quality Probl...

Страница 5: ...rinter refer to the Online User Guide To access the Online User Guide select Start Programs Xerox DocuPrint M750 M760 User Guide Printer Components and Parts 1 AC power cord 2 CD Getting Started Guide...

Страница 6: ...missing wrong ink cartridge or out of ink Slow blink Cover open or low ink 2 Paper status light Fast blink Out of paper or paper jam 3 Resume button Resumes printing after clearing a paper jam or load...

Страница 7: ...setting for envelope printing and a paper icon shows the setting for paper printing Print Heads This edge ofthe printheadcanbeeasily damaged When you remove it be careful not to set it down on this e...

Страница 8: ...ay lowers onto the printer Output Tray The output tray rests on the top of the paper tray and slides into the printer Output Tray Extension The output tray extension pulls out and flips up D o c u P r...

Страница 9: ...ight media The bypass tray is located on the back of the printer To use the bypass tray flip it down Rear Access Door 1 The rear access door is located on the back of the printer underneath the bypass...

Страница 10: ...1 6 Q u i c k R e f e r e n c e G u i d e P R I N T E R C O M P O N E N T S 00 SFXM750 book Page 6 Friday August 18 2000 1 30 PM...

Страница 11: ...I N T 2 233 C h a p t e r T w o H O W T O P R I N T How to Print This chapter contains the following information How to print Printing banners Printing cards Printing envelopes Printing iron on Print...

Страница 12: ...for printing good quality business graphics faster Normal Best overall print quality and speed Best Best print quality but prints less quickly Saved settings Choose from pre set options 1 2 Tip The eX...

Страница 13: ...istbox In the paper source list box select bypass tray Tear off the number of sheets you will need to print your banner 5 maximum Tear off the perforated edges if the paper has any and fan the stack t...

Страница 14: ...not found in the selection menu After you open your document and select File Print click on the Properties button then the Paper Output tab then select the desired size in the Paper size listbox Remov...

Страница 15: ...t File Print click on the Properties button then Paper Output tab then select the envelope size in the Paper size listbox In the Paper source listbox choose bypass tray Open the bypass tray on the bac...

Страница 16: ...ull the paper length guide all the way out Pull the gray tab on the end of the adjuster up Insert the envelopes addressable side down with the flap of the envelope pointing toward the left side Adjust...

Страница 17: ...perties button then the Paper Output tab then select Iron on transfer in the Paper type listbox The image will automatically be flipped so that the image you see on the shirt will be as you see it on...

Страница 18: ...tton then the Paper Output tab then select Plain paper in the Paper type listbox Fan the edges of the label sheets to separate them Remove any other paper in Tray 1 and load up to 30 sheets of labels...

Страница 19: ...the Properties button then the Paper Output tab then click on the Paper Output tab and select Photo quality glossy paper in the Paper type listbox The print quality automatically changes to Best Remov...

Страница 20: ...Print quality listbox select eXpress or Best The eXpress mode will give you good quality and print faster Best will print slower but will give you the highest quality for your overhead presentation Re...

Страница 21: ...R I N T E R 3 3 C h a p t e r T h r e e M A I N T E N A N C E Maintaining Your Printer This chapter contains the following information Changing an ink cartridge Cleaning and aligning the print head Ch...

Страница 22: ...t Printer Properties Select the Paper Output tab and click on the Status button then select the Maintenance tab Click the Change button A window opens prompting you to select the item you are installi...

Страница 23: ...E 3 Remove the new ink cartridge from its package Slowly remove the protective strip from the cartridge in the direction of the arrow 5 Caution Do not touch the uncovered opening in the ink cartridge...

Страница 24: ...correct location on the color print head The ink cartridges and corresponding locations are color coded and numbered Snap the ink cartridge into position Close the printer cover and select Finish 6 C...

Страница 25: ...aintenance tab Select Clean to display the Clean Print Head window Select the black print head color print head or both depending on which you want to clean When you select Clean the printer cleans th...

Страница 26: ...Paper Output tab and click on the Status button then select the Maintenance tab Select Change to display the Change window and follow the instructions that display Printing a Test Print A test print...

Страница 27: ...O T I N G 4 4 C h a p t e r F o u r T R O U B L E S H O O T I N G Troubleshooting This chapter contains the following information Error indicators Paper feeding problems Print quality problems Printer...

Страница 28: ...of each cartridge to snap it into position 3 If the error still continues call the Xerox Customer Support Center A self test or system error To correct a system error unplug the power cord to the pri...

Страница 29: ...ter is out of ink Change the ink cartridge There are no ink tank s installed Install an ink cartridge There are no print head s installed Install a new print head A different ink brand is being used G...

Страница 30: ...r buckles Make sure there isn t too much paper in the tray Depending on the thickness of your paper the feeder can hold up to 150 sheets of paper Try another type of paper Make sure the paper is not b...

Страница 31: ...with water to gently clean the nozzles the copper colored area on the bottom of the print head When cleaning the color print heads wipe the nozzles in only one direction so that the colors do not mix...

Страница 32: ...dry before handling the paper In the Paper Output tab change the Print quality setting to Normal or eXpress quality mode Vertical straight lines are broken or jagged in tables borders and graphs The...

Страница 33: ...er and the computer or the printer cable may not the correct type Check the printer cable The print head may need cleaning Clean the print head up to 3 times using the Clean function found in the Main...

Страница 34: ...into the by pass slot Transparency print quality is poor Make sure you have selected Transparency from the paper output property page Check to make sure you are printing on the rough side of the trans...

Страница 35: ...r parallel cable is not connected properly The USB or parallel cable is defective Swap the cable with one known to work If necessary replace the cable If using a parallel cable ensure that it is IEEE...

Страница 36: ...elease the Resume button to continue the print job If paper misfeeds continue remove the stack of paper turn it over and reinstall the paper in the paper tray Then press and release the Resume button...

Страница 37: ...e print heads Use a clean cloth dampened only with water to gently clean the nozzles the copper colored area on the bottom of the print head When cleaning the color print heads wipe the nozzles in onl...

Страница 38: ...switch box or scanner try connecting directly to PC Printer produces meaningless characters or symbols Your parallel cable may not be IEEE 1284 1994 compliant The parallel cable may not be securely co...

Страница 39: ...folder on your hard drive may contain too many files Delete tmp and prn files stored in C Windows Temp or your PC s hard drive If installing an NT driver NT will set the driver s spool data format to...

Страница 40: ...4 14 Q u i c k R e f e r e n c e G u i d e P R I N T E R P R O B L E M S 4 00 SFXM750 book Page 14 Friday August 18 2000 1 30 PM...

Страница 41: ...a problem using this guide or the printer driver Online Guide do one of the following Browse to http WWW XEROX COM In the U S and Canada Call the Xerox Customer Support Center at 1 800 TEAM XRX 1 800...

Страница 42: ...of the problem any error messages and any steps you have taken to solve the problem Ordering Supplies Order Xerox DocuPrint M750 760 supplies from your local Xerox dealer or representative Ink Cartri...

Страница 43: ...n d e x I N D E X A Alignment Print Head 3 5 B Banners Printing 2 3 Bypass Tray 1 5 C Cards Printing 2 4 Changing Ink Cartridge 3 2 Print Head 3 6 Cleaning Print head 3 5 Connections 1 2 Control Pane...

Страница 44: ...s 1 1 Bypass Tray 1 5 Connections 1 2 Control Panel 1 2 Output Tray 1 4 Output Tray Extension 1 4 Paper Thickness Dial 1 3 Paper Tray 1 4 Print Heads 1 3 Rear Access Door 1 5 Printer Problems Diagnosi...

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