SYSTEM UNRESPONSIVE
6-2
XEROX DOCUPRINT 96/4635/180 IPS TROUBLESHOOTING GUIDE
Printing does not resume after
a paper tray fault or after paper
is changed in the feeder.
The printer did not receive the
signal that the input tray has
paper and is ready to feed.
Pull out, then push back the feeder tray.
When the system is being
started up, the Main window
does not open. Instead, the
Input Configuration window is
displayed, along with an error
message window displaying:
Loading of the Input
Configuration failed.
Please verify each tray
contains the proper
media and that media is
loaded correctly in the
tray.
The printer has not warmed
up; therefore, the controller
has not received information
on what paper is loaded in the
trays.
1. Click OK on the message window to close
it.
2. Wait until the printer control console
displays READY.
3. Click Quit on the Input Configuration
window. The Main window should appear.
4. If the Input Configuration window does
not close, check the printer trays against
the displayed configuration for a possible
mismatch.
5. If there is a feeder tray mismatch, either
change the input configuration or load
paper in the trays to match what the
configuration specifies. (Refer to “Setting
the system configuration” in your
DocuPrint 96/4635/180 IPS Guide to
Configuring and Managing the System.
IPS Main window temporarily
freezes after entering a new
date on the SUN.
This behavior occurs when a
new date with a year is
entered right after opening a
command tool.
Reboot the system after the date change.
The following message
appears on the User Interface
of a dual mode system:
Media Definition
Conflict
System does not recognize
the NPS mode.
Start your system and set trays in NPS mode.
96/4635/180 MICR IPS:
MICR mode on the Control
Unit Configuration section of
the Main window displays
“OFF” when you reboot the
system, even though MICR
was set to “ON.”
No action required. This is a problem in the
display only. The system will function
according to the original MICR “ON” setting.
180 IPS:
Printer does not print, it is in
Screen Saver mode after
being in the “Output has
caught up with Input” state.
Press the Continue button on the printer twice.
180 IPS:
The paper tray or stacker
image on the Printer control
console appears faded.
The printer fails to recognize
the presence of a paper tray or
a stacker.
1. Lower the affected tray or stacker.
2. Open, then close the drawer and/or
doors.
Symptom
Probable cause
Action
Содержание DocuPrint 96/4635/180 IPS
Страница 1: ...Xerox DocuPrint 96 4635 180 IPS Troubleshooting Guide Version 7 1 August 2000 721P88190...
Страница 6: ...TABLE OF CONTENTS vi XEROX DOCUPRINT 96 4635 180 IPS TROUBLESHOOTING GUIDE...
Страница 10: ...INTRODUCTION x XEROX DOCUPRINT 96 4635 180 IPS TROUBLESHOOTING GUIDE...
Страница 14: ...CALLING FOR SERVICE 1 4 XEROX DOCUPRINT 96 4635 180 IPS TROUBLESHOOTING GUIDE...
Страница 28: ...CLEARING PAPER MISFEEDS AND JAMS 3 12 XEROX DOCUPRINT 96 4635 180 IPS TROUBLESHOOTING GUIDE Figure 3 8 Area 7...
Страница 42: ...CLEARING PAPER MISFEEDS AND JAMS 3 26 XEROX DOCUPRINT 96 4635 180 IPS TROUBLESHOOTING GUIDE...
Страница 46: ...CORRECTING STACKER PROBLEMS 5 2 XEROX DOCUPRINT 96 4635 180 IPS TROUBLESHOOTING GUIDE...
Страница 50: ...SYSTEM UNRESPONSIVE 6 4 XEROX DOCUPRINT 96 4635 180 IPS TROUBLESHOOTING GUIDE...