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How to Use This Manual

1-2

WorkCentre Pro 555, 575

Basic Troubleshooting - Chapter 4

Guides the user through problem solving, and recommended
corrective actions.

Environment Specifications - A

Provides the safety, data coupler, and Canadian certification
information.

Index

Refer to the Index to locate specific information.

Information provided by the Advanced Features Guide (AFG)

Programming the Machine

Receiving Documents

Dialling Methods

Transmitting Documents

Cancelling Jobs

Polling

Mailbox Communications

Reports

Printing Functionality

Control Centre/PC Interface Guide

Содержание Document Centre 555

Страница 1: ...XEROX WorkCentre Pro 555 575 User s Guide 708P84301...

Страница 2: ...ks of other companies are also acknowledged Copyright protection claimed includes all forms and matters of copyrightable material and information now allowed by statutory or judicial law or hereinafte...

Страница 3: ...ions 1 3 Notes Cautions and Warnings 1 4 Chapter 2 Introduction 2 1 System Overview 2 1 System Features 2 2 Hardware Features 2 4 System Requirements 2 6 Space Requirements 2 7 Control Panel 2 8 Contr...

Страница 4: ...etting the Receive Footer 3 10 Loading Paper 3 11 Bypass Tray 3 11 Paper Tray 3 13 Setting the paper size 3 16 Loading Documents 3 17 Document Specifications 3 17 Selecting the Scan Resolution 3 19 Se...

Страница 5: ...ification A 4 Radio Frequency Emissions USA A 4 European Certification A 6 Approvals and Certification A 6 UK Electricity at Work Regulation A 7 Environmental Compliance A 10 ENERGY STAR A 10 Environm...

Страница 6: ...iv WorkCentre Pro 555 575...

Страница 7: ...Information in the User s Guide The User s Guide contains the following sections Table of Contents Use the Table of Contents to find topics easily How to Use This Manual Chapter 1 Describes the inform...

Страница 8: ...A Provides the safety data coupler and Canadian certification information Index Refer to the Index to locate specific information Information provided by the Advanced Features Guide AFG Programming t...

Страница 9: ...you may have to press a series of keys before arriving at the desired menu The resulting screen message for each step appears next to the series of keys pressed For example The procedure to enable the...

Страница 10: ...contain information that supplements the text Notes are emphasized with italics The following is an example of a note The following are examples of a caution and a warning CAUTION Do not touch the gr...

Страница 11: ...ns to the Standby Mode and displays the following information Through the Menu mode you can configure the standard machine settings or customize your machine Refer to Chapter 3 Getting Started for bas...

Страница 12: ...Function Keys 5 Keys Five of the most frequently used functions are assigned to keys located on the Access Panel Multi Access Communications Utilizing the built in memory as many as 100 operations ca...

Страница 13: ...paper jam occurs Collated Fax With this feature selected incoming documents are received to memory and then printed last page first This feature stacks the document with page 1 on top Super Power Save...

Страница 14: ...opied or transmitted Handset Connector Provides a jack for connecting the optional handset Telephone Connector Provides a standard modular jack for connecting a telephone Line Connector A standard mod...

Страница 15: ...Centre Hardware Features Not available in all markets Control Panel 01 Document Guide Document Copy Output Paper Tray Tray Support Document Output Tray 02 Top Cover Bi directional Power Cord Power Swi...

Страница 16: ...on Avoid areas where interference from other electrical devices may be present Avoid using an AC outlet that shares the same circuit as an electrical device which may create interference Locate the ma...

Страница 17: ...ilation ease of operation maintenance and replacement of consumables Provide the minimum space as shown in the following figure Width with Handset 19 43 inches 493 5 mm Height 17 13 inches 435 mm Heig...

Страница 18: ...Introduction 2 8 WorkCentre Pro 555 575 Control Panel 04 1 2 3 4 5 6 7 8 9 10 1112 13 16 17 18 19 20 21 22 23 24 25 26 14 15 05 27 28...

Страница 19: ...nates when a PC communication is in progress 3 Line LED Illuminates when a fax communication is in progress 4 The Menu key is used to access menu items listed in the menu map which are not available f...

Страница 20: ...for direct dialing directory dialing and menu item input 14 During on hook or off hook dialing this key is used to redial the last number dialed Pressing Redial Pause displays the jobs waiting to be...

Страница 21: ...ne Superfine Photo 23 Sets the contrast of the printout to Normal no LED lit Lighten or Darken This is a scanner setting affecting send and copy 24 Deletes pending and active jobs You must select the...

Страница 22: ...no communications in progress a summary of the Pending Jobs is displayed 27 One Touch Keys Used to select phone numbers that have been stored in memory 28 Shift Key for 575 only Used to select one tou...

Страница 23: ...of Transmission Communications Receive Communications or both Allows entry of a Charge Code at the time of dialing or during phonebook programming Digits entered after this selection are concealed Tr...

Страница 24: ...irmation tone A short tone sounds when a key is pressed or when an action completes successfully Extended tone Signifies an unsuccessful operation An extended tone two to five seconds occurs when a tr...

Страница 25: ...the machine has completed the previous task and is ready to fax or copy If the Paper Tray becomes empty or open the Standby Mode Status is replaced with the Paper Tray status Error Message Enter Depar...

Страница 26: ...assette Menu Mode When the machine is in the Menu Mode the display indicates each programmable feature and the settings selected As you scroll through the menu the machine prompts you for the informat...

Страница 27: ...started quickly basic steps to send receive and copy a document are also provided For additional setup functions refer to the appropriate Advanced Features Guide chapter Printing a Menu Map The Menu...

Страница 28: ...nge the machine language 1 Press 2 Use the Numeric Keypad to select the desired language then press Enter The menu selection screen redisplays Press Stop to return to the Standby Mode Note Available L...

Страница 29: ...bs and record data on faxes and reports In addition you can program the WorkCentre to print the date and time on documents that you send and receive For more information on printing the date and time...

Страница 30: ...it press To display the date in the order of Day Month Year 4 digit press To display the date in the order of Year 4 digit Month Day press 4 Select the Month format To display the Month number press T...

Страница 31: ...To select 12 hour format press 6 Using the Numeric Keypad and arrow keys enter the time if necessary use the arrow key to set AM PM then press Enter The menu selection screen redisplays Press Exit or...

Страница 32: ...set your Machine ID 1 Press 2 Using the Numeric Keypad and the Character Code Table in Chapter 3 enter your identification name and press Enter In some markets this feature must be set by your Xerox...

Страница 33: ...s Enter The menu selection screen redisplays Press Exit or Stop to return to the Standby Mode Note If 1 is selected the symbol is automatically displayed at the beginning of the fax telephone number i...

Страница 34: ...ected to a PBX system you may need to enter a number to access the outside telephone line To set the Dial Mode 1 Press 2 Select the Dial Mode To select tone press To select pulse press 3 Enter the num...

Страница 35: ...ment is printed below to avoid overlapping The following information is printed on the Send Header Date Start Time Transmitting Station ID department name telephone number Transmission Serial Number T...

Страница 36: ...ive Footer displays the following information Footer Message Date Start Time Transmitting Station ID Receiving Station ID Page Number To enable the Receive Footer 1 Press 2 Select the Receive Footer o...

Страница 37: ...ing Paper Load paper into the WorkCentre paper trays using the following procedures Bypass Tray 1 Raise the Document Output Tray and open the Paper Guide 2 Insert one sheet of paper into the Bypass Tr...

Страница 38: ...575 CAUTION Do not insert more than one sheet of paper into the Bypass Tray It will cause a paper jam 3 Adjust the Paper Guides so that both sides of the paper are secure 4 Lower the Document Output T...

Страница 39: ...etting Started WorkCentre Pro 555 575 3 13 Paper Tray 1 Raise the Document Output Tray and remove the Bypass Tray 2 Open the Paper Guides Document 04 Bypass Tray Output Tray Paper Guide 05 Paper Guide...

Страница 40: ...tre Pro 555 575 3 Do not fan the paper Make sure that the corners of the paper are neatly aligned 4 Insert up to 250 sheets into the Paper Tray Secure the stack by adjusting the Paper Guides 06 07 Pap...

Страница 41: ...Pro 555 575 3 15 CAUTION To avoid paper jams do not exceed the upper limit line on the Paper Guides Replace the Bypass Tray and lower the Document Output Tray Upper Limit Line 08 Paper Guide Bypass Tr...

Страница 42: ...Legal size paper press 3 The menu selection screen re displays Press Exit or Stop to return to the Standby Mode To select Letter size paper press To select A4 size paper press Then go the Step 3 Note...

Страница 43: ...t Feeder for copying or faxing Avoid the following types of documents which can cause jams Torn wrinkled curled or folded sheets Sheets with punched holes Transparencies Sheets with paper notes attach...

Страница 44: ...load documents Load the document face down in the document support Adjust the document guide to fit the width of the document Angle the stack to optimize feeding performance To cancel a document in th...

Страница 45: ...If you choose a resolution and the receiving machine does not have an equivalent the WorkCentre chooses the next highest resolution compatible with the remote machine If you do not know the remote mac...

Страница 46: ...chine returns to the default setting after each transmission Refer to the System Administrator s Guide for details about changing the default setting for contrast Note When a Contrast LED is not illum...

Страница 47: ...art To Copy 1 Load a document face down in the Document Tray 2 Press Copy 3 Enter the number of copies 4 Press Start To Print 1 Install the print drivers supplied with your WorkCentre following the in...

Страница 48: ...You can also print all four of the Phonebook Reports in a single operation To print all four Phonebook Reports 1 Press The Phonebook Report prints then the machine returns to the Standby Mode Note Ref...

Страница 49: ...To print the Speed Dial Phonebook Report 1 Press The Speed Dial Phonebook Report prints then the machine returns to the Standby Mode Item Description S D nbr Speed Dial number Name Remote ID Fax Numbe...

Страница 50: ...k Report prints then the machine returns to the Standby Mode Item Description One Touch number One Touch key number Name Operation The remote name or the Speed Dial or Group name assigned to a One Tou...

Страница 51: ...ook Report To print the Group Phonebook Report 1 Press The Group Phonebook Report prints then the machine returns to the Standby Mode For more information on other reports available please refer to yo...

Страница 52: ...etical Phonebook Report To print the Alphabetical Phonebook Report 1 Press The Alphabetical Phonebook Report prints then the machine returns to the Standby Mode Item Description Name Names assigned to...

Страница 53: ...Jam The code number XX indicates the location of the paper jam as shown in the table below If a paper jam occurs during a reception the received documents are automatically stored in memory Once the p...

Страница 54: ...Basic Troubleshooting 4 2 WorkCentre Pro 555 575 1 Remove any documents from the Document Support and Copy Output Tray 08 Remove Documents Document Support Copy Output Tray...

Страница 55: ...Pull up the Document Output Tray and pull the jammed paper straight out of the machine Note When the jammed paper does not come out of the machine easily try to remove the jammed paper from the insid...

Страница 56: ...er Tray Remove the Bypass Tray and pull the jammed paper straight out of the machine Note When the jammed paper does not come out of the machine easily try to remove the jammed paper from the inside o...

Страница 57: ...e the Optional Paper Cassette Cover and pull out Paper Cassette Press down on the stack of paper until the paper lifting plate locks Remove the stack of paper from the Optional Paper Cassette and pull...

Страница 58: ...Basic Troubleshooting 4 6 WorkCentre Pro 555 575 3 Push the Top Cover Open Button to the Top Cover and open the Top Cover 13 Top Cover Top Cover Open Button...

Страница 59: ...oner Cartridge by the green handles Do not expose the green drum to light for more than 3 minutes Never expose it to direct sunlight or touch the green drum Damage or poor print quality may result Not...

Страница 60: ...earing the paper CAUTION Do not touch the Image Transfer Roller WARNING The black colored fuser housing may be hot if the machine was in use prior to this paper jam 6 If the paper is jammed partway th...

Страница 61: ...the drum cartridge into the machine aligning the guides of the cartridge with the grooves inside the machine Color coordinated 1 labels have been affixed to the drum cartridge and to the inside of the...

Страница 62: ...e Make sure that the four pins two on each side fit into the grooves inside the machine Color coordinated 2 labels have been affixed to the toner cartridge and to the inside of the machine Install the...

Страница 63: ...entre Pro 555 575 4 11 10 Replace the Paper Exit Guide Paper and Bypass Tray 11 Press down on the Top Cover until a Click is heard to ensure the latches engage 12 Verify the display has returned to th...

Страница 64: ...power can be left ON when clearing a paper jam Typical Causes of Document Jams Recommended Procedure The document is fed at an angle Adjust the Document Guides to the edges of the document The docume...

Страница 65: ...Basic Troubleshooting WorkCentre Pro 555 575 4 13 1 Remove all documents from the Document Support 2 Open the Control Panel Cover 08 Remove Documents Document Support Handle 20 Control Panel Cover...

Страница 66: ...ove the document jam Remove any pieces of paper paper clips or staples that may have caused the jam 4 Close the Control Panel Cover 5 Verify the display has returned to the Standby Mode 21 Control Pan...

Страница 67: ...ied with the product Symbology General warning alerts user to the risk of personal damage Example of specific warning Warning Heated Surface Unplug this equipment from the wall outlet before cleaning...

Страница 68: ...d in the back and sides of the product are provided for ventilation To ensure reliable operation of the product and to protect it from overheating these openings must not be blocked or covered The pro...

Страница 69: ...is certified as a Class 1 laser product under the U S Department of Health and Human Services DHHS Radiation Performance Standard according to the Radiation Control for Health and Safety Act of 1968...

Страница 70: ...pment has been tested and found to comply with the limits for a Class B digital device pursuant to Part 15 of the FCC Rules These limits are designed to provide reasonable protection against harmful i...

Страница 71: ...modifications to this equipment not specifically approved by the Xerox Corporation may void the users authority to operate this equipment WARNING Shielded cables must be used with this equipment to ma...

Страница 72: ...l Directive 99 5 EEC approximation of the laws of the member states related to R TTE A full declaration defining the relevant directives and referenced standards can be obtained from your Xerox Limite...

Страница 73: ...andards They have all undergone a variety of stringent safety tests including earth bond insulation resistance and electrical strength tests Xerox Limited manufacturing plants have been awarded ISO 90...

Страница 74: ...eir authorized distributors conform to all relevant safety legislation and standards However like all electrical equipment they have to be regularly serviced and maintained by competent persons Xerox...

Страница 75: ...f all tests ANSWER After safety testing your Xerox Limited Customer Service Engineer will provide you with a certificate which details the results of all tests completed In the event of any defect bei...

Страница 76: ...gy efficiency Low Power and Sleep Mode The Workcentre Pro 555 575 switch to a standby mode of operation when each task has been completed In this mode of operation the power consumption is less than t...

Страница 77: ...e registration authorities Recycled Paper The WorkCentre Pro 555 575 has established performance with the use of recycled paper with its consequent benefits to the environment Xerox recommends part nu...

Страница 78: ...equipment which complies with this standard the European Telecommunication Standards Institute ETSI has issued an advisory document EG 201 121 which contains notes and additional requirements to ensur...

Страница 79: ...the FCC rules you must carefully read and follow the instructions listed below This equipment complies with Part 68 of the FCC rules On the rear of this equipment is a label that contains among other...

Страница 80: ...es you that your machine is causing damage disconnect the machine from the telephone line and call for service Do not reconnect the machine until necessary repairs are made The telephone company will...

Страница 81: ...thod of connection In some cases the company s inside wiring associated with a single line individual service may be extended by means of a certified connector assembly telephone extension cord The cu...

Страница 82: ...ly to the requirement that the sum of the Ringer Equivalence Numbers of all the devices does not exceed 5 This digital apparatus does not exceed the Class A limits for radio noise emissions from digit...

Страница 83: ...the date and time 3 3 Cancel Job Key described 2 11 cassette see paper tray causes of document jams 4 12 Charge Code Key described 2 13 clearing document jams 4 12 paper jams 4 1 communication lights...

Страница 84: ...m documents 3 17 documents document jams 4 12 loading 3 17 3 20 specifications 3 17 types to avoid 3 17 Down Arrow Key described 2 9 E enabling receive footer 3 10 send header 3 9 enriched system func...

Страница 85: ...d 2 9 lighten contrast 3 20 lists see also reports group numbers 3 25 phonebook reports 3 22 3 25 loading documents 3 17 3 20 M machine hardware features 2 4 2 5 overview 2 1 system features 2 2 2 3 t...

Страница 86: ...per quality avoiding document jams 4 12 paper tray replacing paper 3 13 Pause Key 2 10 PC printing mode 2 16 Phonebook Key described 2 13 used 3 22 phonebook reports 3 22 3 25 alphabet 3 26 group 3 25...

Страница 87: ...io frequency emissions A 4 send header A 13 telecommunications requirements A 12 A 16 UK electricity at work regulation A 7 ventilation A 2 warnings A 1 scan resolution changing 3 19 scanning setting...

Страница 88: ...555 575 listed 2 2 2 3 requirements 2 6 system menu system password 3 6 system overview 2 1 T time setting 3 3 tone dial mode 3 8 tones 2 14 tray described 2 4 troubleshooting 4 1 4 14 document jams 4...

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