P
AGE
10-4
X
EROX
C
OPY
C
ENTRE
C65/C75/C90 W
ORK
C
ENTRE
P
RO
65/75/90 Q
UICK
R
EFERENCE
G
UIDE
T
RO
UB
LE
SH
O
O
TI
N
G
X
EROX
W
ELCOME
AND
S
UPPORT
C
ENTER
...
If a fault cannot be resolved by following the touch screen instructions, check the
Troubleshooting Tips in the next section - they may help to solve the problem
quickly. If the difficulty persists, contact the Xerox Welcome and Support Center.
The Welcome and Support Center will want to know the following information: The
nature of the problem, the Machine Serial number, the fault code (if any) plus the
name and location of your company.
Locating the serial number
HINT: The Machine Serial Number can also be found inside the front door of the
machine.
1
¾
Press the Machine Status button on the control panel.
2
¾
The Machine Information screen will be displayed.
¾
Select [Machine Details].
3
¾
The Customer Support Number for the Welcome and Support Center
telephone number and Machine Serial Number for your machine will be
displayed.
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