July 2019
1-6
Xerox® B210 Service Manual
Initial Release
Service Call Procedures
HFSI’s
Customer and Service HFSI’s
As with other CSE actions, these actions should be performed according to customer run
requirements. Some actions may be deferred to a Xerox Initiated activity, taking into consider-
ation any risks with deferring those actions.
To track HFSI items, a tracking sheet is provided. The tracking sheets are located in a pocket
inside the front cover of the:
•
Printer Service Log Book (CSE) - tracking sheet
Service Maintenance Intervals
.
•
Customer Maintenance Log Book (operator) - tracking sheet
Service Maintenance Inter-
val
s.
If necessary, and if the customer agrees, clean/replace any secondary HFSI’s that are due or
may cause a return service call.
Be sure to continually update and review the Printer Service Log and Customer Maintenance
Log for all maintenance actions, to avoid any unnecessary actions that increase customer
equipment down times, service time, and costs.
Table 1 Customer/Service HFSI’s
HSFI Item
Action
Customer Service
Reference
Interval
Notes
Toner Cartridge
Replace
X
N/A
1,500 standard / 3,000 high yield (approx. impressions)
Drum Cartridge (OPC)
Replace
X
N/A
10,000
Fuser
Replace
X
100,000
Transfer Roller
Replace
X
REP 4.4
100,000
Forward Roller
Replace
X
REP 4.14
50,000
Retard Roller
Replace
X
REP 6.1
50,000
Pick-up Roller
Replace
X
REP 4.14
50,000
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